Changing information crew [Dutch]
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I am currently changing our crew-page. This was in OSM 1.0 a known, strong crew but time has changed and so needs our profile. But I can not change anything because of 'inappropriate' content. But nothing is inappropriate if you ask me.
Can someone please help me simply change the crew-profile? I don't want to change our name.
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This is the text of our profile: nothing inapproriate either:
Welkom op de crew-pagina van de oudste topcrew op OSM, de Dutch Soccer Manager Association, kortaf DSMA.
In OSM 1.0 was dit een van de beste crews op OSM.
Toen OSM 2.0 kwam is vrijwel iedereen gestopt en heeft Tommy (Mator ..) een herstart gemaakt met de crew. Later kwamen Erik (The_King13) en Carlo (gna gna gna) terug in DSMA. Verdere leden zijn vrienden die het spelletje ook graag spelen.(feel free to translate to confirm it is not inapproriate)
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Hi there,
Unfortunately, the filter for inapropiate content is still pretty sensitive. I don't see anything wrong with that text, but it is impossible for me to pinpoint in what word the error lies.
The best thing you can do is filter where the issue lies. You can do this by adding your text sentence by sentence. If that message pops up, the issue lies somewhere in that last added sentence. You can then add that last sentence word for word to have a clear picture of where the inapropiate content filter makes a false claim.
You can then post it here in this topic, so I can inform Gamebasics about it.
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Hey Eddie. I tried that as well, I cleared our full name and used a general word like 'Test' and still I couldn't change anything. Could you escalate this to development and see what is causing this?
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I can't even add a simple screenshot due 'too Large'. That's really ridiculous.
Profile information:
'Empty'
Profile story:
'Empty'Crewname, motto and shortname: DSMA, DSM and DSMA.
Still giving errors.
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There is limit to the filesize that you can upload. I think it's 1 MB. You can reduce the filesize with various websites like https://tinyjpg.com/ or https://compressjpeg.com/
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Okay thanks for that. But I've typed out what I've tried and still no solution. Could you reply to that as well?
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Profiel informatie beide leeg. Naam/afkorting etc. allemaal DSM.
Het liefst heten we DSMA (zo heten we al 20 jaar) maar als t DSM moet zijn, so be it.
Het lijkt me niet dat DSM verboden is
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DSMA and DSM are both being checked if it gets flagged. I haven't heard anything back yet.
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Hope you will get a reply. Would be nice to finally make some changes in our crew-profile
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Any updates on this?
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@FC-Eddie_NL
Hi, i’m also facing this problem, which is very, very annoying.
I have a description which I’ve translated into a lot of different languages, but for some reason its not working. (Both, on the app and web). Also, i’m on the world server.
@Matór-_NL, i know how annoying it must be for you.
This is my description:
English: hi! We hope you are having a good day, and thanks in advance for visiting this page. If you are reading this on the app, that’s fine, but if you’re on the web version of osm, scroll down! We have a more detailed page (only in English) on the web, but we will try to mention some things here too. We aren’t really looking for new members, but if you want to join, you should ask JAY ZO or piterpg2011 (ONLY in Spanish or in English, you can use translator, and let us know you are using translator). You never know, you might get the chance to join our crew. If you can help us in any way, then feel free to do so, by telling us about crew related events, or giving us advice. Our goal is to have fun, and conquer the top 100. If you want to join us, you have to be active, play battles (don’t worry if you don’t know what that is), and have WhatsApp unless you have a valid reason. You must give respect to the crew objectives, and answer to any admin who asks you anything on the WhatsApp group or through the in game chat.
We hope you have a good day, best of luck!!There is nothing wrong with this, if you want, i can give you the full description (in all the languages). @FC-Eddie_NL, is it possible that GB can do something about this? As crew admins, its very frustrating for us to leave the description page empty. So many people might visit, but not get any info. Please have this annoying issue fixed.
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Sorry, i was in a bit of a rush so. Later, i’ll check if the problem is in a specific language
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You will have to narrow that down and find out what word is causing the filter to block it. Right now, it's impossible to figure out why it's getting flagged for inapropiate content. You can do this by copy and paste the whole text in a notepad and then add sentence by sentence. If the filter goes of, then remove that last sentence and start adding it word for word.
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I'm sorry, I haven't heard back yet. I will poke them again.
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@FC-Eddie_NL
It was in the turkish language. I will check later what word it was.
The problem is that GB have made this word detection thing too sensitive and they’ve made it wrong too. For example in the chat “as” and “image” keep getting starred out. And the words that aren’t inappropriate, in the crew description, it says they are inappropriate. However, once i was playing in a league, and there was this guy with a crew the same level as mine. Surprisingly, they had a swear word on their motto. Was that not inappropriate? If you want, i can tell you the word too. -
Any updates @FC-Eddie_NL ?
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Still no word back. I think you will have more luck if you send a ticket in through the customer support at https://support.onlinesoccermanager.com/hc/nl
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The link of your support doesn't reply either. Can we get this sorted please? @FC-Eddie_NL
i might be lucky then 