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account problem

Scheduled Pinned Locked Moved Support
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  • S Offline
    S Offline
    specialonegoki_4
    wrote on last edited by
    #1

    I can access my account from the web but I can't access from the osm application. What can I do

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
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    FC Eddie_NL Moderator NL
    replied to specialonegoki_4 on last edited by
    #2

    @specialonegoki

    Hi there,

    Could you answer the following questions, please?

    • Wat kind of error message do you receive?
    • Do you have iOS or Android?
    S 1 Reply Last reply
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  • S Offline
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    specialonegoki_4
    replied to FC Eddie_NL on last edited by
    #3

    @FC-Eddie_NL hello
    I play the game from IOS. When logging in from the application, your password or manager name says wrong, but I can successfully log in to the osm game from the web with the same manager name and password, how should I follow?

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to specialonegoki_4 on last edited by
    #4

    @specialonegoki_4

    The error message that login/password is incorrect means that you are trying to log in on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions that act independentaly of each other. You can have an account on both versions, but it can't be used on the other version.

    For iOS you can change the version by going to the settings of the OSM app through the settings of your phone. Select OSM NL for the region and you should be able to log in with your credentials.

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