Unable to proceed in winners cup after being in the top 2
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Please, I am currently in a winners league where I need a draw to qualify in the group stage. Fortunately, I won, which should guarantee my qualification. Now, the issue is ; it showed me I was knocked out of the tournament which is wrong. The result showed 0 - 0 for all matches played. I had to confirm from a manager who we are in the tournament together. He said exactly the same thing. Please, what could be wrong? Though I guess it is hacked. Please, help is find solution. Other slot of mine are fine but that one. Even now, we can't resign from the tournament. That's also impossible. Please, help us find a solution. I hope you will understand this better than I do and consider my complaint as a valid one. I hope for a positive feedback.
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Please, I am currently in a winners league where I need a draw to qualify in the group stage. Fortunately, I won, which should guarantee my qualification. Now, the issue is ; it showed me I was knocked out of the tournament which is wrong. The result showed 0 - 0 for all matches played. I had to confirm from a manager who we are in the tournament together. He said exactly the same thing. Please, what could be wrong? Though I guess it is hacked. Please, help is find solution. Other slot of mine are fine but that one. Even now, we can't resign from the tournament. That's also impossible. Please, help us find a solution. I hope you will understand this better than I do and consider my complaint as a valid one. I hope for a positive feedback.
Hi there,
There could be a bug with the Winners Cup. It seems that users who have been eliminated can't leave the tournament. It might be that your issue is somehow related to this. Could you post some screenshots of the results of the last group match (the ones where all matches ends in 0 - 0)
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It has been forwarded to the admins, so now we have to wait for a reply
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It sounds like you're experiencing a severe and frustrating bug in your "winners league" tournament, rather than a hack. While cheating can occur in online games, the specific symptoms you describe – all matches showing 0-0, your correct win not registering, being knocked out despite qualifying, and the inability to resign – strongly suggest a critical data corruption or synchronization issue within the tournament server or database.
