i accidentally buy player
-
I clicked to buy the player Dias from the transfer list and accidentally purchased him by spending 74 tokens. I actually had enough money, but I didn’t realize it because it was in the club funds. I accidentally hit the button and spent 74 tokens. Even though I closed the app immediately, when I logged back in the 74 tokens were gone. I originally got the player with 1 token by watching a video, and now I’m requesting a refund.
The game should confirm some actions twice. I just tapped it by accident and thought it was 1 token. By the time I noticed it was 74, it was already too late. I would appreciate your help.
-
I clicked to buy the player Dias from the transfer list and accidentally purchased him by spending 74 tokens. I actually had enough money, but I didn’t realize it because it was in the club funds. I accidentally hit the button and spent 74 tokens. Even though I closed the app immediately, when I logged back in the 74 tokens were gone. I originally got the player with 1 token by watching a video, and now I’m requesting a refund.
The game should confirm some actions twice. I just tapped it by accident and thought it was 1 token. By the time I noticed it was 74, it was already too late. I would appreciate your help.
Hi there,
I can understand it can sometimes be confusing or you forget that you have your Club Funds stored in Savings. A confirmation button only appears if the amount of Bosscoins you need to compensate for the Club Funds is below a certain threshold.
If you want a refund then you will have to contact our customer support. They can check this and issue a refund. Keep in mind that there are some restrictions to this and it is up to the support if a refund is still possible or not. You can find our support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. Make sure to provide as much details about it as you can.
