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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Private League

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    FC Eddie_NLF
    @Cüneyt-Kartal Hi there, No, it's not possible to disable friendlies.
  • This topic is deleted!

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  • Can’t even access the app

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    FC Eddie_NLF
    @mrTorero Hi there, Unfortunately, your screenshot hasn't been uploaded to the forum properly. Can you try again (you might have to reduces the filesize of your screenshot) and give some more details about your issue?
  • Game down?

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    FC Eddie_NLF
    @Siempre-Zizou Hi there, I don't know. Do you still have this issue? If so, have you already tried to remove the cookies and cache of force closed the OSM app?
  • problems with interest

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    FC Eddie_NLF
    @Ternu99 Hi there, This is how the interest system works: You're Club Funds are on Savings during the match simulation. The 2% interest that you will get is added to your Savings after the new matchday has started. So the amount of Club Funds that you have on Savings should be equal to the Club Funds you had on Savings before the match + the 2% interest given. So double check if this is correct. If not, then we will need screenshots of your Finance page from before and after the match.
  • Go check your game algoritm

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    FC Eddie_NLF
    @Tong-Bi-Thu Hi there, As to why your topic gets closed: the Support Forum is for asking questions and to point out bugs. That you lose more often is not a bug and we already gave an answer to your question. If you want to see how other managers think about this, then create a topic on OSM: The Game. That forum is meant for discussions. I don't know why a small increase would be such a bad thing that it needs fixed or why you are blaming the game's algoritmes for it. They are far too complex to just say: you have more ball possesion, chances and shots on goal, so you win the match. Perhaps your opponents are starting to use different tactics that work better against your own tactics. If you feel that you are starting to lose too much with those tactics, then try to come up with something else and see if you can get that percentage lower again.
  • Deleted my osm account, and i cant change my account

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    FC Eddie_NLF
    @Beco3158 Hi there, I'm sorry, but here on the forum we can't help you out with account issues. You will have to contact our customer service for this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • My team performs better but always lose

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    DE XRISTD
    This has been answered many times...closed..please don't open same topics...consider this as a warning...
  • Martinique and France nationality issue

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    FC Eddie_NLF
    @Majstor-Matt Thanks. I have reported it.
  • Better Team but lose - Please fix this

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    DE XRISTD
    @oigioioi Hello mate...nothing to fix here...i already said that better stats doesn't mean you have to win almost all the games you are playing...if you find more dificult to win games, you must try to adjust the way you are playing....
  • I didn't get bonus for level 28 in space battleship yamato

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    DE XRISTD
    @pa7pek7 Hello mate..you have to cantct the company that provides the game you are playing...
  • Stronger Team but always lose - Fix this Bug

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    DE XRISTD
    Hello mate...sometimes better teams lose from weaker teams too...making more shoots on target or having more possession, doesn't mean you must always win...maybe making some changes on your tactics would help you have more wins...maybe...
  • Unión Fútbolera Necesita Miembros 👻

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    FC Eddie_NLF
    Closing the topic instead of deleting it. @yilder-morales Thanks
  • Private Leagues

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    FC Eddie_NLF
    @Binky-Bletherington You're welcome
  • PAYMENT

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    FC Eddie_NLF
    @TheAKU Hmm, I know that on the OSM app it depends on the valuta you have set on Google Play/Apple Store, but that doesn't apply for the webversion. I will ask Gamebasics about this.
  • My game isn’t opening!

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    FC Eddie_NLF
    Since there has been no response from the topic opener, I will close this topic.
  • OSM won't open on my mobile phone

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    FC Eddie_NLF
    @korayovski Hi there, If this is still an issue then try removing the OSM app and re-install it again. Make sure you have a way to login to your account or you lose acces to it.
  • Bug last release

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    FC Eddie_NLF
    @Carra866 Hi there, For this issue you need to contact our customer service. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • You stealed my 100 coins !?

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    FC Eddie_NLF
    @Altannbs Hi there, You only have an hour the time to build your squad for the Fantasy League. Otherwise you lose that team and thus the Bosscoins. You could try to go to our customer service and tell them about the issue. Maybe they are willing to give back the Bosscoins. You can find our customer service through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Winners Cup AI

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    FC Eddie_NLF
    @James-Van-Duuk You're welcome And thanks @L-R-van-kessel_NL