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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Rude emails

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    FC Eddie_NLF
    @walter1972_NL Hi there, You can report this by going to our official customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Afterwards, click on 'submit a request' to fill in the contactsheet in English, using the 'report a player for a offensive name, tag or description' option. Make sure to add screenshots of the conversation. It might take a little while before you receive a reply, so be patient until you do.
  • What's the current event?

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    FC Eddie_NLF
    Topic reopened
  • Not received the ingame money

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    DE XRISTD
    @rohan98_NL Hello mate...use this link and report it >>> https://support.onlinesoccermanager.com/hc/en-us
  • Problem in joining the battles

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  • How to recover my account

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    DE XRISTD
    @dhia-2005_4 Hello mate...use this link and report it >>> https://support.onlinesoccermanager.com/hc/en-us
  • This topic is deleted!

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  • REMOVE CREW MEMBER ERROR

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  • Buggy Press Room

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  • My Boss Coins Vanished??

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    FC Eddie_NLF
    @ozgur77 Hi there, You've 100% spend them on something as Bosscoins don't just dissapear in thin air You've probably bought a player while your Club Funds were in savings. You can go to our customer support and ask them to check. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your through this forum, I will close your topic.
  • Missing Players

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    FC Eddie_NLF
    @samsuntermeli55 That's because they are not listed on the website Transfermarket. That website is used to provide all the details and ratings for the players on OSM. I've now actually checked up Labo on Transfermarket. He is a 14 year old kid that plays in the youth of MSK Zilna and not in the first squad. So he is not in OSM as we don't have youth teams. Thierry Small left St. Mirren to Southampton B on May 31, 2023 as he was loaned to St. Mirren, which has ended on that day. Southhampton B is also a youth team and thus also not available on OSM.
  • There is a bug, game mistake or fraud !!

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    FC Eddie_NLF
    @donpablothedoberman You could try going to our customer support and see if they are willing to cancel the transfer. You can find our support trough the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your trough this forum, I will close your topic.
  • Inadvertenly bought a player with Boss coins

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    FC Eddie_NLF
    @JBruinink_NL Hi, It appears you will have to go through our customer support for these kind of issues. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your trough this forum, I will close your topic.
  • pls help

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    LirindL
    @TraeJug11 Hi mate, try to clean your cache and cookies, including all data, from your browser and see again...
  • I have not received the millions purchased.

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    JBruinink_NLJ
    @zagorthenay Perhaps you received them as a package in your supply? (symbol next to the stopwatch)
  • Striker or midfielder?

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    FC Eddie_NLF
    @Dan-Spencer_1 This is now fixed. He is now listed as a striker on the offensive positions. It should aso be fixed on all active leagues.
  • Be banished

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    FC Eddie_NLF
    @hansibosi_NL Hi there, You already received a reply from wooper on the Dutch forum. Keep in mind that these things are normally only discussed with the specific user. He can appeal to the suspension by logging into his account.
  • Make active timers change when events are launched

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    FC Eddie_NLF
    @JBruinink_NL Hi there, You can follow the below topic for the weekend events. Gamebasics is trying to announce them at least a day in advance. Keep in mind that they only announce it a little bit early to try to increase forumactivity. Most users don't even know about an event until it is started. https://forum.onlinesoccermanager.nl/topic/17595/promotions-campaigns/3055 They alslo announce a monthly schedule, which you can follow here https://forum.onlinesoccermanager.nl/topic/67089/monthly-weekend-events-schedule As for the current event: Due to technical reasons there is nothing that can be done about decresing the timers for those who where to early with training players.
  • mistake

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  • This topic is deleted!

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  • Play Other Manages Are Bugging.

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