Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.8k Posts
  • I bought money but it did not come.

    2
    1
    0 Votes
    2 Posts
    144 Views
    LirindL
    @aslanddkaplan Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name, and proof of payment.
  • OSM played 2 games per slot today

    glitch
    3
    0 Votes
    3 Posts
    230 Views
    SciryffoS
    @SpecialOne yes, I confirm the system played 2 games per slot: Slot 2 both games played on March 8th: (Matchday 25, March 8 and semi-finals cup March 9) - screenshot above. Slot 3 Club Stars played 2 games as well. (The competition is over now).
  • I invited friends and they got the bonus reward but I did not.

    Locked
    2
    0 Votes
    2 Posts
    210 Views
    SpecialOneS
    Hi To be able to get these rewards, following criteria have to be met: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click link again and only after create the account) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.
  • Transfer bug

    Locked
    3
    0 Votes
    3 Posts
    311 Views
    SpecialOneS
    Tks @Sciryffo As explained, sell players is a matter of luck mixed with probabilities. Higher value and/or high price increase rate, lower the chance to sell players.
  • a manager cheating with different teams in the league of the month.

    Locked
    2
    0 Votes
    2 Posts
    148 Views
    SpecialOneS
    Hi, Please take a look at our fair play section on Help Center!
  • Training progression

    Locked
    3
    1
    0 Votes
    3 Posts
    258 Views
    SpecialOneS
    Tks @jasiuk88
  • I need help with someone loosing on purpose

    Locked
    6
    3
    0 Votes
    6 Posts
    298 Views
    Sagkan16S
    @FC-Eddie_NL thank you so much !! Love you
  • Resign Bug

    Locked
    3
    0 Votes
    3 Posts
    193 Views
    VallianXSV
    @Lirind Thank you brother for the advice, its working again now!
  • There are no videos to watch

    Locked
    12
    1 Votes
    12 Posts
    898 Views
    funnyimpactF
    @SpecialOne said in There are no videos to watch basket random: A new release as been set live 4.0.15.6 (Android). Please update it as soon as it's vailable for you and let us know if all is fine now Yeah new version worked well.
  • Every Word I Use Is Starred (***)

    Locked
    3
    0 Votes
    3 Posts
    214 Views
    SpecialOneS
    We didn't said it couldn't be fixed... We said that we're working on it and we are!
  • Payed but didn't get coins

    Locked
    2
    0 Votes
    2 Posts
    188 Views
    LirindL
    @thunderzord_NL Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name in the email, and proof of payment.
  • I forgot my account username

    username
    1
    0 Votes
    1 Posts
    194 Views
    No one has replied
  • Please help me

    2
    0 Votes
    2 Posts
    157 Views
    No one has replied
  • It keeps saying Oops when I play

    8
    0 Votes
    8 Posts
    504 Views
    Cavani07_ManUC
    @SpecialOne I did what all the instructions told me to do and even tried another device and another browser but the problem still didn’t go away but it got the slightest bit better. I can now stay on the Home Screen without the oops page showing up but as soon as I leave that page the oops comes back.
  • I do not have an offer to watch ads and win coins. Is there a solution!!

    1
    0 Votes
    1 Posts
    139 Views
    No one has replied
  • My Lineup Is Not Reflected In The Match

    1
    2
    0 Votes
    1 Posts
    142 Views
    No one has replied
  • Triple and double boss coin rewards

    1
    0 Votes
    1 Posts
    167 Views
    No one has replied
  • is there any promo codes?

    Locked
    4
    0 Votes
    4 Posts
    2k Views
    DE XRISTD
    There aren't any promo codes available at the moment....better follow the media of the game for codes....
  • Bug in scout

    2
    0 Votes
    2 Posts
    217 Views
    BembelmänB
    @AppelCompote_NL In the whole game are only one LM and one RM 85+....Perisic and Cuadrado. If those players already play in a other Team in your league, the Scout is not able to find them and offer your other LM and RM with a lower rate or other Midfield player 85+ in some cases. Check if the two play in the league.
  • errors keep ocouring even after i cleaned my chache and cookies

    3
    0 Votes
    3 Posts
    186 Views
    gabriel_22676G
    @DE-XRIST sometimes i can open the game but when i try to open something it just goes to a page saying that there is an error