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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • M

    HACKER IN MY LEAGUE!!!

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    FC Eddie_NLF
    @MattCosta Hi there, Cheatings will never be discussed or handled through the forum. If you send in a ticket through our customer support at https://support.onlinesoccermanager.com/hc/en-us then you need to be patient until you receive a reply from them. Depending on how busy it is, it might take several days before they can reply.
  • fps1976F

    Knockout

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    fps1976F
    I see, thank you for your help
  • M

    lost the account

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    FC Eddie_NLF
    @murad7777_1 Hi there, For account issues you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • JAY ZOJ

    Ranking question

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    C
    Hello, 30 Days Ranking System It should show managers with the most medals in the last 30 days, but there might be bugs or delays affecting the accuracy. Club History B League The Club History B League might be temporarily removed for updates or maintenance. Check official announcements or support for details. Hope this helps!
  • oigioioiO

    Unfair Results

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    FC Eddie_NLF
    @oigioioi Hi there, While I understand that losing can be frustrating, that doesn't mean that when you have better stats then your opponent you automatically will win that match. There are so many tiny things that can impact the result. So try to come up with different tactics, get players from the same nationality, etc.
  • VanDeLuV

    Buyed Gold player Set

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    FC Eddie_NLF
    @VanDeLu Hi there, It's not in your inventory (the blue-yellow OSM bag)? How long ago did you purchase the Gold Pack? You will have to use it in 7 days after the purchase or the Pack will be removed from your inventory.
  • L

    My 70 Boss Coins deleted

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    FC Eddie_NLF
    @logrollin Hi there, You probably spend them on something as Bosscoin do not dissapear on their own. You will indeed need to contact customer support to get more details on what happened. You can find the customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • I

    Away goal rule

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    FC Eddie_NLF
    @iavaronss Hi there, They probably won't remove it. They are looking at when the specific tournament has been added on OSM. Those that were added before the away goal rule was changed, still have that rule applied. Newly added tournaments do not have the away goal rule.
  • C

    Are there any valid promo codes currently? Please answer me

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    DE XRISTD
    @Captain-Marshall Hello mate...there are no promo codes available at the moment...follow the socials of the game where promo are announced from time to time....
  • _MIKHA__

    How

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    FC Eddie_NLF
    @_MIKHA_ It would be nice to know which player it was and on which of your clubslots this happened. There have been similar cases, but they couldn't find any reason behind it. So the more info we get, the closer we might get to figuring this out. Especially if it is related to league updates.
  • SuspendamEstaS

    Multi-account

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    FC Eddie_NLF
    @Zé-Caturra-0 Hi there, Cheatings won't be handled on the forum. You will have to report them through our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet with the necesarry info and proof.
  • T

    Rewards Revu slots game

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    FC Eddie_NLF
    @Tokkie66_NL Hi there, Offers on the offerwalls for free Bosscoins are handled by our external partners. In your case that's Revu. That means that you will have to contact them through the offerwall for assistance.
  • C

    Are there any promo codes currently?

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    No one has replied
  • _MIKHA__

    My resignation

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    LirindL
    Hi mate, if you resign once you cannot join the same league again. Make sure to be more careful next time.
  • Erak1nE

    Lack of Wide Midfielders (LM & RM) in Transfer Market

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    JAY ZOJ
    @Erak1n Hi there. I understand what you’re trying to say. However wing play is more commonly used with 4-3-3 B or A formations. LM and RM are usually used in formations with 5 midfielders (like 4-5-1). This formation is not used as much, which is the reason for these players appearing less on the transfer list. Usually this formation is used when managing international teams, so you can find these players there. You should keep an eye out on the transfer list for these players, but the best solution is to use your scout to find these players, and choose the LM or RM option when choosing the specific position. You will get the best options. JAY ZO
  • A

    I did not receive my achievement coins !

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    FC Eddie_NLF
    Thank you for checking @SpecialOne @abdoatef_52 as one of the admins of OSM has explained the situation, I will close your topic.
  • _MIKHA__

    The cup

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    FC Eddie_NLF
    @_MIKHA_ Hi there, As @JAY-ZO said, you can disable cupmatches at the advanced settings (the cogwheel) when you create/continue a league. Keep in mind that when you deactivate any of the advanced settings that your league will be private (closed) for the entire season. That means that you will have to invite other managers or they have to apply to your league.
  • Dario ScortecciD

    Information about the game

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    JAY ZOJ
    @Dario-Scortecci Through the web version, its easier, because you can click on league overview. Apart from that, i think it’s about whoever comes first really. Unless you create a private league.
  • Dario ScortecciD

    Problems with the game

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    FC Eddie_NLF
    @Dario-Scortecci Hi there, There is indeed not much to be done about that. In open leagues with all settings on, users are free to spend/buy Bosscoins and the various other items however they like. That is the nature of all free-to-play games these days.
  • K

    cant acces app

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    FC Eddie_NLF
    @kopic_72 Ah, oké. That error message usually pops up when an old account on OSM interferes with a newly created account. In order to help fix it, you will have to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.