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Boss coins bug on web

Scheduled Pinned Locked Moved Support
27 Posts 18 Posters 1.7k Views
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  • Augusto VarzielaA Offline
    Augusto VarzielaA Offline
    Augusto Varziela Portuguese Users
    wrote on last edited by
    #11

    I expect the double or TRIPLE boss coins this current week or weekend.

    Too much boss coins "lost"!!

    Fix the damn problem.

    1 Reply Last reply
    0
  • TagovailoaT Offline
    TagovailoaT Offline
    Tagovailoa
    wrote on last edited by
    #12

    Maybe it is no bug ... hmmmm.

    In case I have to change my strategy and for sure I will play only one slot instead fours.
    Strange that there is no official communication about this issue, as an daily online game.

    At least it's all speculation.

    Online GM makes fun but there are quite other things which are appealing ๐Ÿ† ๐Ÿ‘
    Have fun ...

    Eric Cantona vs Bruce Lee

    1 Reply Last reply
    0
  • R Offline
    R Offline
    ryan yabas English Users
    wrote on last edited by
    #13

    In any other online game that I have played, the admin/owners deal quickly with issues like this.

    In order for them to earn from people that spend a lot , they need competition from others who pay less or watch ads (which their company also earn from).

    If , a day and a half after a problem is raised , they cant be bothered to even give a response like "We are aware of the issue and are trying to deal with it" or even "we dont care about web users and will deal with it in March 2022" , then it shows there is a major breakdown in any Customer Service here.

    Any cash that I , and probably many others might have paid can be put to better use,

    1 Reply Last reply
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  • Daniele BenjiaminD Offline
    Daniele BenjiaminD Offline
    Daniele Benjiamin Community Manager
    replied to Lirind on last edited by
    #14

    @Lirind said in Boss coins bug on web:

    If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

    guys you all are complaining about this issue, but none of you have reported this bug filling the specific report that Lirind has mentioned, or am i wrong?

    Forum Moderator since 06/2017 - Staff Support since 11/2017 (18401 emails, 15269 cheater reports) - Italian Community Manager since 9/11/2021
    Per contattare il supporto Gamebasic (lingua inglese): https://gamebasics.zendesk.com/hc/en-us/requests/new

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  • G Offline
    G Offline
    George Mac English Users
    wrote on last edited by George Mac
    #15

    It is very simple.
    (1) On the web , for the last two days. when users click on anything regarding adverts for free bosscoins/reducing training time or scouting time

    (2) The response is
    Out of business
    We ran out of business offers for now. Check back with us later.

    (3) Everyone has stated this and no-one has replied.
    Making a new thread with "Bug" in title should not be needed to get a response.

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  • Ivan Liverpool JovanovicI Offline
    Ivan Liverpool JovanovicI Offline
    Ivan Liverpool Jovanovic English Users
    wrote on last edited by
    #16

    I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

    Login: Ivan Liverpool Jovanovic
    Account: all slots
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
    Platform: Website PC
    Screenshots:
    bug.png

    Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

    ***For bugs related with the full website and Facebook versions, please add:
    Browser: Chrome

    Da bi bio najbolji, moraลก pobijediti najbolje.
    Anything is possible. Anything.

    King_Jamiu_10K 1 Reply Last reply
    0
  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    replied to Ivan Liverpool Jovanovic on last edited by
    #17

    @Ivan-Liverpool-Jovanovic Hi,

    This has been forwarded!

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    1 Reply Last reply
    0
  • titano10_0T Offline
    titano10_0T Offline
    titano10_0 Italian Users
    wrote on last edited by titano10_0
    #18

    Login: titano10_0
    Account: all slots
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: from 22nd September 2020
    Platform: Website PC
    Screenshots: Senza titolo.png
    Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

    ***For bugs related with the full website and Facebook versions, please add:
    Browser: Chrome

    Notorious Dyke1N titano10_0T 2 Replies Last reply
    0
  • Notorious Dyke1N Offline
    Notorious Dyke1N Offline
    Notorious Dyke1 English Users
    replied to titano10_0 on last edited by
    #19

    @titano10_0 its been the same with me........like the whole thing just got me stressed

    1 Reply Last reply
    0
  • Erlangen 34E Offline
    Erlangen 34E Offline
    Erlangen 34 English Users
    wrote on last edited by
    #20

    I have the same problem nearly 48 hours on the web

    D 1 Reply Last reply
    0
  • Ivan Liverpool JovanovicI Offline
    Ivan Liverpool JovanovicI Offline
    Ivan Liverpool Jovanovic English Users
    wrote on last edited by
    #21

    Hi guys, just to inform you that for the first time since Monday morning I manage to watch videos on web. Just now I watched all 6 videos to get coins, I manage to speed data analyst and training. So, it seems now that it works fine for me. Check it in your accounts as well.

    Da bi bio najbolji, moraลก pobijediti najbolje.
    Anything is possible. Anything.

    1 Reply Last reply
    0
  • R Offline
    R Offline
    ryan yabas English Users
    wrote on last edited by
    #22

    Seems like its working now, just 2 and a half days worth of coins lost.

    It would also be nice if someone could say when a bug is sorted, because I am sure many , like me, have given up attempting to get the adverts and were waiting to read here that it was sorted.

    Also an apology for the inconvenience caused would not be a bad idea if the idea that there is Customer Service here was to be maintained.

    Thanks for eventually sorting it

    1 Reply Last reply
    0
  • TagovailoaT Offline
    TagovailoaT Offline
    Tagovailoa
    wrote on last edited by
    #23

    Coins are running๐Ÿ‘ฃ ahead.
    Thanks ... ๐ŸŒน

    Eric Cantona vs Bruce Lee

    1 Reply Last reply
    0
  • D Offline
    D Offline
    Dominy Dom Portuguese Users
    replied to Erlangen 34 on last edited by
    #24

    @Erlangen-34
    Mine went back to work today ... Check it out to see if it came back !!!

    1 Reply Last reply
    0
  • titano10_0T Offline
    titano10_0T Offline
    titano10_0 Italian Users
    replied to titano10_0 on last edited by
    #25

    @titano10_0 Now it works

    1 Reply Last reply
    0
  • ToronydarusT Offline
    ToronydarusT Offline
    Toronydarus
    wrote on last edited by
    #26

    It works, but what about those who missed out?

    1 Reply Last reply
    0
  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    wrote on last edited by
    #27

    Well, it's easier to forward and fix issues when a proper bug report is made. Reporting without much details only delays support.
    @Ivan-Liverpool-Jovanovic Thanks for making a proper report. Hopefully, users will start making things easy by using the template. And yes, the issue is fixed!

    Topic closed!

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    1 Reply Last reply
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