Boss coins bug on web

[George Mac]

More than 24 hours now.....and not a response, except to report it as a "bug". Maybe shows how they treat "free players".
Can we have an update and be treated with some courtesy please ?

[Augusto Varziela]

I expect the double or TRIPLE boss coins this current week or weekend.

Too much boss coins "lost"!!

Fix the damn problem.

[Tagovailoa]

Maybe it is no bug ... hmmmm.

In case I have to change my strategy and for sure I will play only one slot instead fours.
Strange that there is no official communication about this issue, as an daily online game.

At least it's all speculation.

Online GM makes fun but there are quite other things which are appealing
Have fun ...

[ryan yabas]

In any other online game that I have played, the admin/owners deal quickly with issues like this.

In order for them to earn from people that spend a lot , they need competition from others who pay less or watch ads (which their company also earn from).

If , a day and a half after a problem is raised , they cant be bothered to even give a response like "We are aware of the issue and are trying to deal with it" or even "we dont care about web users and will deal with it in March 2022" , then it shows there is a major breakdown in any Customer Service here.

Any cash that I , and probably many others might have paid can be put to better use,

[Daniele Benjiamin]

@Lirind said in Boss coins bug on web:

If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

guys you all are complaining about this issue, but none of you have reported this bug filling the specific report that Lirind has mentioned, or am i wrong?

[George Mac]

It is very simple.
(1) On the web , for the last two days. when users click on anything regarding adverts for free bosscoins/reducing training time or scouting time

(2) The response is
Out of business
We ran out of business offers for now. Check back with us later.

(3) Everyone has stated this and no-one has replied.
Making a new thread with "Bug" in title should not be needed to get a response.

[Ivan Liverpool Jovanovic]

I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

Login: Ivan Liverpool Jovanovic
Account: all slots
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
Platform: Website PC
Screenshots:

Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

***For bugs related with the full website and Facebook versions, please add:
Browser: Chrome

[King_Jamiu_10]

@Ivan-Liverpool-Jovanovic Hi,

This has been forwarded!

[titano10_0]

Login: titano10_0
Account: all slots
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: from 22nd September 2020
Platform: Website PC
Screenshots:
Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

***For bugs related with the full website and Facebook versions, please add:
Browser: Chrome

[Erlangen 34]

I have the same problem nearly 48 hours on the web

[Ivan Liverpool Jovanovic]

Hi guys, just to inform you that for the first time since Monday morning I manage to watch videos on web. Just now I watched all 6 videos to get coins, I manage to speed data analyst and training. So, it seems now that it works fine for me. Check it in your accounts as well.

[ryan yabas]

Seems like its working now, just 2 and a half days worth of coins lost.

It would also be nice if someone could say when a bug is sorted, because I am sure many , like me, have given up attempting to get the adverts and were waiting to read here that it was sorted.

Also an apology for the inconvenience caused would not be a bad idea if the idea that there is Customer Service here was to be maintained.

Thanks for eventually sorting it

[Tagovailoa]

Coins are running ahead.
Thanks ...

[titano10_0]

@titano10_0 Now it works

[Toronydarus]

It works, but what about those who missed out?

[King_Jamiu_10]

Well, it's easier to forward and fix issues when a proper bug report is made. Reporting without much details only delays support.
@Ivan-Liverpool-Jovanovic Thanks for making a proper report. Hopefully, users will start making things easy by using the template. And yes, the issue is fixed!

Topic closed!