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  3. Boss coins bug on web

Boss coins bug on web

Scheduled Pinned Locked Moved Support
20 Posts 11 Posters 1.7k Views 13 Watching
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  • R Offline
    R Offline
    ryan yabas
    English Users
    wrote on last edited by
    #8

    In any other online game that I have played, the admin/owners deal quickly with issues like this.

    In order for them to earn from people that spend a lot , they need competition from others who pay less or watch ads (which their company also earn from).

    If , a day and a half after a problem is raised , they cant be bothered to even give a response like "We are aware of the issue and are trying to deal with it" or even "we dont care about web users and will deal with it in March 2022" , then it shows there is a major breakdown in any Customer Service here.

    Any cash that I , and probably many others might have paid can be put to better use,

    1 Reply Last reply
    0
    • LirindL Lirind

      If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

      Daniele BenjiaminD Offline
      Daniele BenjiaminD Offline
      Daniele Benjiamin
      Community Manager
      wrote on last edited by
      #9

      @Lirind said in Boss coins bug on web:

      If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

      guys you all are complaining about this issue, but none of you have reported this bug filling the specific report that Lirind has mentioned, or am i wrong?

      Forum Moderator since 06/2017 - Staff Support since 11/2017 (18401 emails, 15269 cheater reports) - Italian Community Manager since 9/11/2021
      Per contattare il supporto Gamebasic (lingua inglese): https://gamebasics.zendesk.com/hc/en-us/requests/new

      1 Reply Last reply
      0
      • G Offline
        G Offline
        George Mac
        English Users
        wrote on last edited by George Mac
        #10

        It is very simple.
        (1) On the web , for the last two days. when users click on anything regarding adverts for free bosscoins/reducing training time or scouting time

        (2) The response is
        Out of business
        We ran out of business offers for now. Check back with us later.

        (3) Everyone has stated this and no-one has replied.
        Making a new thread with "Bug" in title should not be needed to get a response.

        1 Reply Last reply
        0
        • Ivan Liverpool JovanovicI Offline
          Ivan Liverpool JovanovicI Offline
          Ivan Liverpool Jovanovic
          English Users
          wrote on last edited by
          #11

          I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

          Login: Ivan Liverpool Jovanovic
          Account: all slots
          League number: (not mandatory if you don't know how to find it)
          Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
          Platform: Website PC
          Screenshots:
          bug.png

          Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

          ***For bugs related with the full website and Facebook versions, please add:
          Browser: Chrome

          Da bi bio najbolji, moraš pobijediti najbolje.
          Anything is possible. Anything.

          King_Jamiu_10K 1 Reply Last reply
          0
          • Ivan Liverpool JovanovicI Ivan Liverpool Jovanovic

            I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

            Login: Ivan Liverpool Jovanovic
            Account: all slots
            League number: (not mandatory if you don't know how to find it)
            Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
            Platform: Website PC
            Screenshots:
            bug.png

            Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

            ***For bugs related with the full website and Facebook versions, please add:
            Browser: Chrome

            King_Jamiu_10K Offline
            King_Jamiu_10K Offline
            King_Jamiu_10
            wrote on last edited by
            #12

            @Ivan-Liverpool-Jovanovic Hi,

            This has been forwarded!

            alt text
            "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

            1 Reply Last reply
            0
            • titano10_0T Offline
              titano10_0T Offline
              titano10_0
              Italian Users
              wrote on last edited by titano10_0
              #13

              Login: titano10_0
              Account: all slots
              League number: (not mandatory if you don't know how to find it)
              Date & Time of the bug: from 22nd September 2020
              Platform: Website PC
              Screenshots: Senza titolo.png
              Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

              ***For bugs related with the full website and Facebook versions, please add:
              Browser: Chrome

              titano10_0T 1 Reply Last reply
              0
              • Erlangen 34E Offline
                Erlangen 34E Offline
                Erlangen 34
                English Users
                wrote on last edited by
                #14

                I have the same problem nearly 48 hours on the web

                1 Reply Last reply
                0
                • Ivan Liverpool JovanovicI Offline
                  Ivan Liverpool JovanovicI Offline
                  Ivan Liverpool Jovanovic
                  English Users
                  wrote on last edited by
                  #15

                  Hi guys, just to inform you that for the first time since Monday morning I manage to watch videos on web. Just now I watched all 6 videos to get coins, I manage to speed data analyst and training. So, it seems now that it works fine for me. Check it in your accounts as well.

                  Da bi bio najbolji, moraš pobijediti najbolje.
                  Anything is possible. Anything.

                  1 Reply Last reply
                  0
                  • R Offline
                    R Offline
                    ryan yabas
                    English Users
                    wrote on last edited by
                    #16

                    Seems like its working now, just 2 and a half days worth of coins lost.

                    It would also be nice if someone could say when a bug is sorted, because I am sure many , like me, have given up attempting to get the adverts and were waiting to read here that it was sorted.

                    Also an apology for the inconvenience caused would not be a bad idea if the idea that there is Customer Service here was to be maintained.

                    Thanks for eventually sorting it

                    1 Reply Last reply
                    0
                    • TagovailoaT Offline
                      TagovailoaT Offline
                      Tagovailoa
                      wrote on last edited by
                      #17

                      Coins are running👣 ahead.
                      Thanks ... 🌹

                      Eric Cantona vs Bruce Lee

                      1 Reply Last reply
                      0
                      • titano10_0T titano10_0

                        Login: titano10_0
                        Account: all slots
                        League number: (not mandatory if you don't know how to find it)
                        Date & Time of the bug: from 22nd September 2020
                        Platform: Website PC
                        Screenshots: Senza titolo.png
                        Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

                        ***For bugs related with the full website and Facebook versions, please add:
                        Browser: Chrome

                        titano10_0T Offline
                        titano10_0T Offline
                        titano10_0
                        Italian Users
                        wrote on last edited by
                        #18

                        @titano10_0 Now it works

                        1 Reply Last reply
                        0
                        • ToronydarusT Offline
                          ToronydarusT Offline
                          Toronydarus
                          wrote on last edited by
                          #19

                          It works, but what about those who missed out?

                          1 Reply Last reply
                          0
                          • King_Jamiu_10K Offline
                            King_Jamiu_10K Offline
                            King_Jamiu_10
                            wrote on last edited by
                            #20

                            Well, it's easier to forward and fix issues when a proper bug report is made. Reporting without much details only delays support.
                            @Ivan-Liverpool-Jovanovic Thanks for making a proper report. Hopefully, users will start making things easy by using the template. And yes, the issue is fixed!

                            Topic closed!

                            alt text
                            "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

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