BUG ! Interest not credited

MrPierJ

@MrPierJ The bug go on...hateful!

Someone else has the same problem ?

RienoB_NL

@MrPierJ Same here! No interest for at least 3 days. And my whole strategy evolves around it. Currently have barcelona with 2,7 billion in the bank. I’m missing out on over €50 mill every day! Please fix quickly.

SpecialOne

We'r aware of a specific scenario where this happens... And it's on our to do list to be fixed.

To filter out if it's same situation, can you please let me know if you do the multistep rewards (watch the 3 videos for CFs and BC rewards)? And do you do them before or after put money on savings?

MrPierJ

@SpecialOne Hi. Yes, i do it when available.

RienoB_NL

@SpecialOne I have not watched those ads for quite a while. I watch ads when there is a double event like the one that just ended, but not the one where you need to watch 3 for some money and 3 bosscoins.

SpecialOne

Talking about these here:

If you do them on a daily basis, can you please test it without watching these videos?
Please take a screenshot from finances before match simulation (with money on savings) and another one after match simulations without moving money

RienoB_NL

@SpecialOne The problem persists.

I have not watched those adds, so it does not seem to be connected to the issue.

I tried not logging onto the app for a full day. I logged in through the website after matchtime and I still didn’t get the interest.

What I do have, is that when I log in I get the match replay screen and “you have new items”. Even when I have logged in several times after matchtime.

I am thinking more people are affected, but they don’t notice because they get small amounts? You get the screen as if interest is credited but the money is not added. I am supposed to get 50m interest at one club and 30m at the other so it is very noticable.

I will try to remind myself to make prt screens today.

RienoB_NL

@SpecialOne

It’s just getting worse.

I still don’t get any interest after match days.

But now also, every time I log in during the day whrn I already seen my match, I get the screen of won medals, get the notification of items in my inventory, etc.

It’s just totally bugged out. I have tried updating the app, deleting the app and reinstalling, playing on computer, etc. Whatever I try, the problems stay.

Pachi_13

I have the same problem too. After the game the interest money is not accounted for.

RienoB_NL

@SpecialOne Problem is still here. Tried playing in browser on laptop, browser on phone and app on phone(updated). On every device, the problem remains.

FC Eddie_NL

According to Gamebasics, there are no more issues with interest since September.

Keep the following in mind:

In oder to get interest, the Club Funds needs to be in Savings during simulation
Interest is added to Savings and not on your Balance.

If you are sure that you didn't received the interest while you should've, then please create a new topic with a detailed explanation aswell as screenshots of your Finances and Savings before the match and after the match.

This topic will be closed.