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BUG ! Interest not credited

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  • R Offline
    R Offline
    RienoB_NL Dutch Users
    replied to MrPierJ on last edited by
    #6

    @MrPierJ Same here! No interest for at least 3 days. And my whole strategy evolves around it. Currently have barcelona with 2,7 billion in the bank. I’m missing out on over €50 mill every day! Please fix quickly.

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #7

    We'r aware of a specific scenario where this happens... And it's on our to do list to be fixed.

    To filter out if it's same situation, can you please let me know if you do the multistep rewards (watch the 3 videos for CFs and BC rewards)? And do you do them before or after put money on savings?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    M R 2 Replies Last reply
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  • M Offline
    M Offline
    MrPierJ Italian Users
    replied to SpecialOne on last edited by
    #8

    @SpecialOne Hi. Yes, i do it when available.

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  • R Offline
    R Offline
    RienoB_NL Dutch Users
    replied to SpecialOne on last edited by
    #9

    @SpecialOne I have not watched those ads for quite a while. I watch ads when there is a double event like the one that just ended, but not the one where you need to watch 3 for some money and 3 bosscoins.

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #10

    Talking about these here:
    0b77b265-5478-489a-b850-35a1978e9791-image.png

    If you do them on a daily basis, can you please test it without watching these videos?
    Please take a screenshot from finances before match simulation (with money on savings) and another one after match simulations without moving money

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    R 3 Replies Last reply
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  • R Offline
    R Offline
    RienoB_NL Dutch Users
    replied to SpecialOne on last edited by
    #11

    @SpecialOne The problem persists.

    I have not watched those adds, so it does not seem to be connected to the issue.

    I tried not logging onto the app for a full day. I logged in through the website after matchtime and I still didn’t get the interest.

    What I do have, is that when I log in I get the match replay screen and “you have new items”. Even when I have logged in several times after matchtime.

    I am thinking more people are affected, but they don’t notice because they get small amounts? You get the screen as if interest is credited but the money is not added. I am supposed to get 50m interest at one club and 30m at the other so it is very noticable.

    I will try to remind myself to make prt screens today.

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  • R Offline
    R Offline
    RienoB_NL Dutch Users
    replied to SpecialOne on last edited by
    #12

    @SpecialOne

    It’s just getting worse.

    I still don’t get any interest after match days.

    But now also, every time I log in during the day whrn I already seen my match, I get the screen of won medals, get the notification of items in my inventory, etc.

    It’s just totally bugged out. I have tried updating the app, deleting the app and reinstalling, playing on computer, etc. Whatever I try, the problems stay.

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  • Pachi_13P Offline
    Pachi_13P Offline
    Pachi_13 Spanish Users
    wrote on last edited by
    #13

    I have the same problem too. After the game the interest money is not accounted for.

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  • R Offline
    R Offline
    RienoB_NL Dutch Users
    replied to SpecialOne on last edited by
    #14

    @SpecialOne Problem is still here. Tried playing in browser on laptop, browser on phone and app on phone(updated). On every device, the problem remains.

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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    wrote on last edited by FC Eddie_NL
    #15

    According to Gamebasics, there are no more issues with interest since September.

    Keep the following in mind:

    • In oder to get interest, the Club Funds needs to be in Savings during simulation
    • Interest is added to Savings and not on your Balance.

    If you are sure that you didn't received the interest while you should've, then please create a new topic with a detailed explanation aswell as screenshots of your Finances and Savings before the match and after the match.

    This topic will be closed.

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  • FC Eddie_NLF FC Eddie_NL locked this topic on

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