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  3. No offers at my fyber wall for several months

No offers at my fyber wall for several months

Scheduled Pinned Locked Moved Support
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  • carlosc1998C Offline
    carlosc1998C Offline
    carlosc1998
    Portuguese Users
    wrote on last edited by
    #5

    Yes, they mark it has solved but it's not 😞

    I've only got a reply but it didn't help me and after that I was ignored two times, when I make a response the request stays at the status "open" but then they just change to "solved" without answering me. That's exactly the link I use to make my reports.

    Here is the conversation on my last request:
    recor 1.PNG
    recor 2.PNG

    So with no help from costumer support I've came here to the support on the forum in hope someone might help me solving this issue.

    PASTELDENATA (PDN)

    FC Eddie_NLF 1 Reply Last reply
    0
    • carlosc1998C carlosc1998

      Yes, they mark it has solved but it's not 😞

      I've only got a reply but it didn't help me and after that I was ignored two times, when I make a response the request stays at the status "open" but then they just change to "solved" without answering me. That's exactly the link I use to make my reports.

      Here is the conversation on my last request:
      recor 1.PNG
      recor 2.PNG

      So with no help from costumer support I've came here to the support on the forum in hope someone might help me solving this issue.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by FC Eddie_NL
      #6

      @carlosc1998

      Do you get offers from the other two providers Tapjoy and Revu?
      And do your friends also have an Android based phone or do they have an iPhone?

      One other thing: Have you ever tried to remove all app data and remove the OSM app and re-installing it? Maybe this will help. Before you do that though, make sure you have a way to log in to your account again or you lose acces to it.

      1 Reply Last reply
      0
      • carlosc1998C Offline
        carlosc1998C Offline
        carlosc1998
        Portuguese Users
        wrote on last edited by
        #7

        Yes, from Tapjoy and Revu I have offers.
        Yes, their phones are Android just like mine.

        As for clearing the data and reinstalling the application, I already did it in the past and I did it again just now and I still don't have any offer from Fyber.

        PASTELDENATA (PDN)

        FC Eddie_NLF 1 Reply Last reply
        0
        • carlosc1998C carlosc1998

          Yes, from Tapjoy and Revu I have offers.
          Yes, their phones are Android just like mine.

          As for clearing the data and reinstalling the application, I already did it in the past and I did it again just now and I still don't have any offer from Fyber.

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #8

          @carlosc1998

          Thanks, I will ask Gamebasics if they can do anything about this, but I can't promiss anything.

          1 Reply Last reply
          1
          • carlosc1998C Offline
            carlosc1998C Offline
            carlosc1998
            Portuguese Users
            wrote on last edited by
            #9

            Thank you @FC-Eddie_NL

            PASTELDENATA (PDN)

            1 Reply Last reply
            0
            • carlosc1998C Offline
              carlosc1998C Offline
              carlosc1998
              Portuguese Users
              wrote on last edited by
              #10

              Hi @FC-Eddie_NL,

              Have you received any answer about my situation?

              Thanks

              PASTELDENATA (PDN)

              FC Eddie_NLF 1 Reply Last reply
              0
              • SSerhatt_NLS Offline
                SSerhatt_NLS Offline
                SSerhatt_NL
                Dutch Users
                wrote on last edited by
                #11

                Be patience, if he got the answer you will know it. 😉

                1 Reply Last reply
                0
                • carlosc1998C carlosc1998

                  Hi @FC-Eddie_NL,

                  Have you received any answer about my situation?

                  Thanks

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #12

                  @carlosc1998

                  No news about it yet.

                  1 Reply Last reply
                  0
                  • carlosc1998C Offline
                    carlosc1998C Offline
                    carlosc1998
                    Portuguese Users
                    wrote on last edited by
                    #13

                    Hello!

                    Any news about this?
                    Sorry to bother you again... 🙁

                    Best regards,
                    Carlos Costa

                    PASTELDENATA (PDN)

                    FC Eddie_NLF 1 Reply Last reply
                    0
                    • carlosc1998C carlosc1998

                      Hello!

                      Any news about this?
                      Sorry to bother you again... 🙁

                      Best regards,
                      Carlos Costa

                      FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #14

                      @carlosc1998

                      Hi there,

                      I'm sorry, but I haven't heard anything back about this 😞 I have asked again.

                      1 Reply Last reply
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