**Bug**: Adplayer doesn't work, can't watch videos
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wrote on 24 Mar 2025, 18:24 last edited by FC Eddie_NL
I can't watch an add so I can't earn rewards...
Thank you! -
I can't watch an add so I can't earn rewards...
Thank you!@Fulham-FC-1
Have you got an adblocker that is active for osm? -
I can't watch them either, and I don't have an adblocker active.
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I just managed to watch a series of them, and worked fine for me.
Are you trying on the mobile app or in-browser (and if in-browser, which browser are you using)?
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I'm running the app through google. It's always worked fine in the past.
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Ah fair enough, that can be frustrating for sure. Have you tried uninstalling and reinstalling the app? (sometimes that can be enough to fix some app bugs)
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Tried it, and still can't play any videos.
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I can't watch an add so I can't earn rewards...
Thank you!wrote on 27 Mar 2025, 10:20 last edited by@Fulham-FC-1 said in I can't watch an add so I can't earn rewards:
I can't watch an add so I can't earn rewards...
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The ads still not working in the pc version. What is the problem? Again a bug?
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The ads still not working in the pc version. What is the problem? Again a bug?
@MarcusWöll seems like the company is not interested in the comments here
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It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.
What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?
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It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.
What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?
@JamieHarper nothing happens, it seems like the ad will open but nothing. It is not the first time, so it has nothing to do with my pc or something else. But why is no one answering here from the company?
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Hi there,
It looks like the issue on the webversion with the adplayer is back again. I have reported it to the admins.
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In case it's a browser compatibility issue, I use Opera GX and don't have an issue, so could be worth giving that a go in the meantime? (I'm just spit-balling ideas, in the hope one of them works for yous)
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How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.
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How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.
@Adrian-C-Woods
Then how can @JamieHarper see them
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@Adrian-C-Woods
Then how can @JamieHarper see them@JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work
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@JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work
@MarcusWöll
@FC-Eddie_NL has reported the issue to admins -
@JAY-ZO, @JamieHarper uses an Android, those that are having problems are using PC's.
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Just an FYI, I use BOTH android and PC / browser (switching between the two), and I was just thinking of things that have worked for me in the past with other web apps. Was also definitely not blaming the user.
Apologies if anything I suggested didn't help guys.