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  3. **Bug**: Adplayer doesn't work, can't watch videos

**Bug**: Adplayer doesn't work, can't watch videos

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  • SJCHO13S Offline
    SJCHO13S Offline
    SJCHO13
    English Users
    wrote on last edited by
    #113

    The game wont let watch adds, it says it is out of business or something.

    1 Reply Last reply
    0
    • suleymankamilkocakS Offline
      suleymankamilkocakS Offline
      suleymankamilkocak
      Turkish Users
      wrote on last edited by
      #114

      Job offers are over for now. Please come back later. We are waiting for a solution.

      1 Reply Last reply
      0
      • X Offline
        X Offline
        XHdavidHX
        Spanish Users
        wrote on last edited by
        #115

        It's been happening to me since Thursday too...

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        0
        • X Offline
          X Offline
          XHdavidHX
          Spanish Users
          wrote on last edited by
          #116

          It's been happening to me since Thursday too... In short, it says no ads, try again later... Right when the legends event and training every 2 hours came out...

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          0
          • goldenScorpioG goldenScorpio

            @JAY-ZO said in I can't watch an add so I can't earn rewards:

            Dudes, on the web version, THE AD PLAYER HAS BEEN TURNED OFF DUE TO THE ISSUES IT HAS BEEN CAUSING. If you wanna watch ads, do it on the app. Be understanding like @chuckygchucky.

            Yet another colleague spreading great ideas. To follow your tip, I am now spending almost 800 euros to address the error from Gamebase. Even though some people can't seem to understand it, there are people who do not have a smartphone and do not want to purchase one. This means they also cannot play in the app. By the way, the error has been present for over 3 days now without being fixed. I bet the payment options wouldn't be deactivated for 3 days without repair.

            JAY ZOJ Offline
            JAY ZOJ Offline
            JAY ZO
            English Users
            wrote on last edited by
            #117

            @goldenScorpio
            Dear brother, listen.
            The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

            By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
            By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

            goldenScorpioG 1 Reply Last reply
            0
            • deckie_NLD Offline
              deckie_NLD Offline
              deckie_NL
              Dutch Users
              wrote on last edited by
              #118

              here the same problem....almost a week

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              0
              • JAY ZOJ JAY ZO

                @goldenScorpio
                Dear brother, listen.
                The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

                goldenScorpioG Offline
                goldenScorpioG Offline
                goldenScorpio
                wrote on last edited by
                #119

                @JAY-ZO said in **Bug**: Adplayer doesn't work, can't watch videos:

                @goldenScorpio
                Dear brother, listen.
                The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

                One idea would be that the problem would have been solved after 4 days. But it wasn't.
                And it is quite well known why it does not work.The question is rather why the bug has still not been fixed after 4 days.

                JAY ZOJ 1 Reply Last reply
                0
                • FC Eddie_NLF FC Eddie_NL

                  @Tony1967 @Jonthyyb_NL @danybgg

                  Hi there,

                  See the below post from me as to why the adplayer doesn't work.

                  @FC-Eddie_NL said in I can't watch an add so I can't earn rewards:

                  The adplayer on the webversion has been disabled for the time being. It was causing an error message that prevented some users to play the game. It's unclear how long it will be disabled.

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #120

                  @SJCHO13 @XHdavidHX @deckie_NL

                  See my below post for the reason behind this.

                  @FC-Eddie_NL said in I can't watch an add so I can't earn rewards:

                  The adplayer on the webversion has been disabled for the time being. It was causing an error message that prevented some users to play the game. It's unclear how long it will be disabled.

                  1 Reply Last reply
                  0
                  • goldenScorpioG goldenScorpio

                    @JAY-ZO said in **Bug**: Adplayer doesn't work, can't watch videos:

                    @goldenScorpio
                    Dear brother, listen.
                    The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

                    One idea would be that the problem would have been solved after 4 days. But it wasn't.
                    And it is quite well known why it does not work.The question is rather why the bug has still not been fixed after 4 days.

                    JAY ZOJ Offline
                    JAY ZOJ Offline
                    JAY ZO
                    English Users
                    wrote on last edited by
                    #121

                    @goldenScorpio
                    It shouldn’t be long now, there is no reason for GB not to be fixing this problem. They are probably working on it, if we be patient for a bit longer, i think its about to be fixed soon.

                    By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                    1 Reply Last reply
                    0
                    • goldenScorpioG Offline
                      goldenScorpioG Offline
                      goldenScorpio
                      wrote on last edited by
                      #122

                      Day 6 on which the error exists, if we subtract the weekend, there are 4 working days on which NOTHING has happened.

                      1 Reply Last reply
                      0
                      • FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #123

                        update: The adplayer will be enabled for the time being and will be monitored to see if the issue has really been resolved. If error messages do pop up again, then the adplayer will be disabled again.

                        The reason for this, is that the issue needs to be solved by the company of the adplayer. Right now the OSM devvers couldn't reproduce the issue, so they are hoping that it is really fixed. So 🤞 for the time being.

                        If you experience error messages again, then please let us know.

                        chuckygchuckyC 1 Reply Last reply
                        3
                        • FC Eddie_NLF FC Eddie_NL referenced this topic on
                        • FC Eddie_NLF FC Eddie_NL referenced this topic on
                        • HyperpigmentationH Offline
                          HyperpigmentationH Offline
                          Hyperpigmentation
                          English Users
                          wrote on last edited by
                          #124

                          1747742045589-b1e42d89-00ee-4c6e-a6e9-eb8a9bbbff1c-screenshot-2025-05-20-2.53.28-pm.png

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                          1
                          • FC Eddie_NLF FC Eddie_NL

                            update: The adplayer will be enabled for the time being and will be monitored to see if the issue has really been resolved. If error messages do pop up again, then the adplayer will be disabled again.

                            The reason for this, is that the issue needs to be solved by the company of the adplayer. Right now the OSM devvers couldn't reproduce the issue, so they are hoping that it is really fixed. So 🤞 for the time being.

                            If you experience error messages again, then please let us know.

                            chuckygchuckyC Offline
                            chuckygchuckyC Offline
                            chuckygchucky
                            Turkish Users
                            wrote on last edited by
                            #125

                            @FC-Eddie_NL Thank you for the update and for keeping us informed. I really appreciate the efforts made to monitor the adplayer and ensure everything is working properly again. Fingers crossed it’s all resolved now! 🙏

                            Thanks again to the whole team!

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