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  3. **Bug**: Adplayer doesn't work, can't watch videos

**Bug**: Adplayer doesn't work, can't watch videos

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  • suleymankamilkocakS Offline
    suleymankamilkocakS Offline
    suleymankamilkocak
    Turkish Users
    wrote on last edited by
    #114

    Job offers are over for now. Please come back later. We are waiting for a solution.

    1 Reply Last reply
    0
    • X Offline
      X Offline
      XHdavidHX
      Spanish Users
      wrote on last edited by
      #115

      It's been happening to me since Thursday too...

      1 Reply Last reply
      0
      • X Offline
        X Offline
        XHdavidHX
        Spanish Users
        wrote on last edited by
        #116

        It's been happening to me since Thursday too... In short, it says no ads, try again later... Right when the legends event and training every 2 hours came out...

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        0
        • goldenScorpioG goldenScorpio

          @JAY-ZO said in I can't watch an add so I can't earn rewards:

          Dudes, on the web version, THE AD PLAYER HAS BEEN TURNED OFF DUE TO THE ISSUES IT HAS BEEN CAUSING. If you wanna watch ads, do it on the app. Be understanding like @chuckygchucky.

          Yet another colleague spreading great ideas. To follow your tip, I am now spending almost 800 euros to address the error from Gamebase. Even though some people can't seem to understand it, there are people who do not have a smartphone and do not want to purchase one. This means they also cannot play in the app. By the way, the error has been present for over 3 days now without being fixed. I bet the payment options wouldn't be deactivated for 3 days without repair.

          JAY ZOJ Offline
          JAY ZOJ Offline
          JAY ZO
          English Users
          wrote on last edited by
          #117

          @goldenScorpio
          Dear brother, listen.
          The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

          By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
          By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

          goldenScorpioG 1 Reply Last reply
          0
          • deckie_NLD Offline
            deckie_NLD Offline
            deckie_NL
            Dutch Users
            wrote on last edited by
            #118

            here the same problem....almost a week

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            0
            • JAY ZOJ JAY ZO

              @goldenScorpio
              Dear brother, listen.
              The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

              goldenScorpioG Offline
              goldenScorpioG Offline
              goldenScorpio
              wrote on last edited by
              #119

              @JAY-ZO said in **Bug**: Adplayer doesn't work, can't watch videos:

              @goldenScorpio
              Dear brother, listen.
              The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

              One idea would be that the problem would have been solved after 4 days. But it wasn't.
              And it is quite well known why it does not work.The question is rather why the bug has still not been fixed after 4 days.

              JAY ZOJ 1 Reply Last reply
              0
              • FC Eddie_NLF FC Eddie_NL

                @Tony1967 @Jonthyyb_NL @danybgg

                Hi there,

                See the below post from me as to why the adplayer doesn't work.

                @FC-Eddie_NL said in I can't watch an add so I can't earn rewards:

                The adplayer on the webversion has been disabled for the time being. It was causing an error message that prevented some users to play the game. It's unclear how long it will be disabled.

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #120

                @SJCHO13 @XHdavidHX @deckie_NL

                See my below post for the reason behind this.

                @FC-Eddie_NL said in I can't watch an add so I can't earn rewards:

                The adplayer on the webversion has been disabled for the time being. It was causing an error message that prevented some users to play the game. It's unclear how long it will be disabled.

                1 Reply Last reply
                0
                • goldenScorpioG goldenScorpio

                  @JAY-ZO said in **Bug**: Adplayer doesn't work, can't watch videos:

                  @goldenScorpio
                  Dear brother, listen.
                  The adplayer was causing some issues due to which some people couldn’t even log into the game. According to pretty much ALL of the posts above, you guys would rather that the adplayer on the web be turned on, so that possibly you and many others cannot log into the game, rather than live with the adplayer be blocked on the web⁉️⁉️

                  One idea would be that the problem would have been solved after 4 days. But it wasn't.
                  And it is quite well known why it does not work.The question is rather why the bug has still not been fixed after 4 days.

                  JAY ZOJ Offline
                  JAY ZOJ Offline
                  JAY ZO
                  English Users
                  wrote on last edited by
                  #121

                  @goldenScorpio
                  It shouldn’t be long now, there is no reason for GB not to be fixing this problem. They are probably working on it, if we be patient for a bit longer, i think its about to be fixed soon.

                  By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                  By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                  1 Reply Last reply
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                  • goldenScorpioG Offline
                    goldenScorpioG Offline
                    goldenScorpio
                    wrote on last edited by
                    #122

                    Day 6 on which the error exists, if we subtract the weekend, there are 4 working days on which NOTHING has happened.

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                    • FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #123

                      update: The adplayer will be enabled for the time being and will be monitored to see if the issue has really been resolved. If error messages do pop up again, then the adplayer will be disabled again.

                      The reason for this, is that the issue needs to be solved by the company of the adplayer. Right now the OSM devvers couldn't reproduce the issue, so they are hoping that it is really fixed. So 🤞 for the time being.

                      If you experience error messages again, then please let us know.

                      chuckygchuckyC 1 Reply Last reply
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                      • FC Eddie_NLF FC Eddie_NL referenced this topic on
                      • FC Eddie_NLF FC Eddie_NL referenced this topic on
                      • HyperpigmentationH Offline
                        HyperpigmentationH Offline
                        Hyperpigmentation
                        English Users
                        wrote on last edited by
                        #124

                        1747742045589-b1e42d89-00ee-4c6e-a6e9-eb8a9bbbff1c-screenshot-2025-05-20-2.53.28-pm.png

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                        1
                        • FC Eddie_NLF FC Eddie_NL

                          update: The adplayer will be enabled for the time being and will be monitored to see if the issue has really been resolved. If error messages do pop up again, then the adplayer will be disabled again.

                          The reason for this, is that the issue needs to be solved by the company of the adplayer. Right now the OSM devvers couldn't reproduce the issue, so they are hoping that it is really fixed. So 🤞 for the time being.

                          If you experience error messages again, then please let us know.

                          chuckygchuckyC Offline
                          chuckygchuckyC Offline
                          chuckygchucky
                          Turkish Users
                          wrote on last edited by
                          #125

                          @FC-Eddie_NL Thank you for the update and for keeping us informed. I really appreciate the efforts made to monitor the adplayer and ensure everything is working properly again. Fingers crossed it’s all resolved now! 🙏

                          Thanks again to the whole team!

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