Manager Points Lost

[somrob]

the same here

Login: somrob
Account: Slot1
League number: I don't know
Date & Time of the bug: Found out roundabout 30min ago
Platform: Android App (IPad/IPhone)
Screenshots: https://ibb.co/RQ8YRMq
Bug step-by-step Description: I logged in to check the daily result and found out that my points were decreased from 3195 to 198 (i think added the new Points of the day). Please help to restore my Points lost wrongly.

App Version: 4.4.13
Brand/type device: IPad Air2 / IPhone SE5
OS version: 12.1

[jgun98]

@king_jamiu_10

Login: jgun98
Account: Slot 1
League number: I don't know, I am using Newcastle United - Match Day 33
Date & Time of the bug: Dec 19th 2018 GMT 01:00
Platform: Website using Chrome
Screenshots:
Bug step-by-step Description: Manager point lost, yesterday almost 2000 now only 164

[audu ramy]

@king_jamiu_10 log in face book

slot 1
dont know league number
date 18 december 2018
time about 8 pm
platform : facebook

i found that i lost 1500 points with no reason ,,,

[Elvis6984]

Hello !!
I hâve the same problem

Login: elvis6984
Account: Slot 1
League number: Italie
Date & Time of the bug: 19/12/18
Platform: IOS

I have : 100% winner but only 330 points

Thanks !!!

[King_Jamiu_10]

@pedro-pac94 said in Manager Points Lost:

Login: Pedro PAC94
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 19h45
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 2000 manager points without reason.

[cchester]

Hello everyone, I have the same problem!

Login:cchester
Account: slot1
League number: I don't know
Date & time of the bug: 18/12/2018
Platform: IOS
Screenshots:
Bug step-by-step description: I logged in after the last match to check the result and found out that my points were gone. I lost almost 3000 manager points, now I have only 382 Please help to restore my points!

[HannesHG]

@hanneshg
I have the same issue. I lost almost 3000 manager points out of nothing. Please help me.

Login: HannesHG
Account: Slot1
League number: I don't know
Date & Time of the bug: Found out about 30min ago
Platform: Android App
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: I logged in to check the daily result and found out that my points were gone and also pointsof some other managers in my league. Please help to restore my 3000 points.

[karpuzcux]

Login: karpuzcux
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 4000 manager points without reason.

[Blondu C10]

Login: Blondu C10
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 5000 manager points without reason.

[King_Jamiu_10]

All cases have been reported and GB are currently working to fix it.
We all have to wait now and be patient.

Thanks!

[ArmidoCario]

I report the same problem

Login: ArmidoCario
Account: Slot1, Slot2, Slot4
League number:
Date & Time of the bug: 18-19/12/2018
Platform: Website PC/Mobile, Android App
Screenshot: See below
Bug step-by-step Description: I have lost thousands of manager points, accumulated in the various championships still in progress. Indeed, the Slot 1 championship is on the fifteenth match of 22.

[Manta Manta Juun]

@king_jamiu_10
Login: Mant Manta Juun
Account: Slot1
League number: I don't know the number, but it's called Inghilterra
Date & Time of the bug: Last time I think I saw the total of manger points above 7K on last Sunday and remarked the drop to 203 points last night.
Platform: Website PC and Android App,
Screenshots: (Full screen - URL and time should be presented)

Bug step-by-step Description: Managerpoints seemsd resetted from over 7K points to almost 0.

[Emiresg]

Login: Emiresg
Account: Slot1
League number: Don't know
Date & Time of the bug: 12/18/2018 5.00pm-6.30pm
Platform: Website PC, Android App
Bug step-by-step Description: I find out the bug after yesterday's match. I lost around 2000 points. I don't have a screenshot before the point decrease but I was in first place and had more than 2000 points.

[Emiresg]

My points are back. Thank you for fixing the bug

[xqwa21]

Login: xqwa21
Account: Slot1
League number: don't know
Date & Time of the bug: 18/12/2018 at 20:30
Platform: Android App/Mobile website
Bug step-by-step Description: After the latest simulation my manager points have dropped from almost 40,000 to 370.
App Version: 3.4.17.1
Brand/Type Device: Samsung Galaxy S6

[SUPERNOVA 8]

        Announcement

https://forum.onlinesoccermanager.com/topic/5035/game-updates/659

[Booba34]

@supernova-8

Thanks !

[Mauricio280888]

Login: mauricio280888
Account: Slot1
League number: (I don't know, because I am not moderator of league)
Date & Time of the bug: 18.12.2018 When I logged at 18:35
Platform: Android App
Screenshots: http://prntscr.com/lxbic9
Bug step-by-step Description: (When I logged in to the game at above mentioned time I realized approximately 2500 managers points were deleted because of bug in game)

***For bugs related with the Android App and iOS App versions, please add:
App Version: OSM 3.4.18.2
Brand/type device: Sony Xperia M2 D2302
OS version: Android 5.1.1

My problem hasn't been solved yet. I am waiting for your further help.

[King_Jamiu_10]

All cases should have been fixed by now!

However, if your league ended before the fix was made and you didn't get to receive the full boss coins reward for the manager points earned then feel free to report it.

Thanks!

[King_Jamiu_10]

Since there are no further reports on this issue, this topic can be closed now!