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  3. Manager Points Lost

Manager Points Lost

Scheduled Pinned Locked Moved Support
13 Posts 6 Posters 3.3k Views 10 Watching
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  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    wrote on last edited by
    #3

    Could you guys please fill in this template below:

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    1 Reply Last reply
    3
    • Booba34B Offline
      Booba34B Offline
      Booba34
      wrote on last edited by
      #4

      @king_jamiu_10

      Login: Booba34
      Account: Slot1
      League number: I don't know how to find it
      Date & Time of the bug: Today (18/12/18) at 9 pm
      Platform: Website PC (Google Chrome)
      Screenshots: link text and link text
      Bug step-by-step Description: I have been participating in this championship in Australia from the beginning, and this morning I had as many as 4,500 points and tonight I have only 485 coaching points. Furthermore, to my great surprise, I am the only one who was touched by this Bug in this championship... I hope my problem will be resolved quickly. I apologize for my rough English. Thank you !

      1 Reply Last reply
      2
      • Mentality MonsterM Offline
        Mentality MonsterM Offline
        Mentality Monster
        wrote on last edited by
        #5

        Hello everyone, I have the same problem!

        Login: @TusA18
        Account: Slot1
        League number: I don't know
        Date & time of the bug: Found out after simulating the last match
        Platform: Android app
        Screenshots: https://imgur.com/a/GT12rr8
        Bug step-by-step description: I logged in after the last match to check the result and found out that my points were gone. I lost almost 4500 manager points, now I have only 368. Please help to restore my points!

        1 Reply Last reply
        1
        • King_Jamiu_10K Offline
          King_Jamiu_10K Offline
          King_Jamiu_10
          wrote on last edited by
          #6

          @pedro-pac94 said in Manager Points Lost:

          Login: Pedro PAC94
          Account: Slot1
          League number: Don't know
          Date & Time of the bug: 2018DEC18 around 19h45
          Platform: (Website PC/Mobile, Android App) ***
          Bug step-by-step Description: I lost more than 2000 manager points without reason.

          alt text
          "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

          1 Reply Last reply
          2
          • karpuzcuxK Offline
            karpuzcuxK Offline
            karpuzcux
            English Users
            wrote on last edited by
            #7

            Login: karpuzcux
            Account: Slot1
            League number: Don't know
            Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
            Platform: (Website PC/Mobile, Android App) ***
            Bug step-by-step Description: I lost more than 4000 manager points without reason.

            1 Reply Last reply
            1
            • Blondu C10B Offline
              Blondu C10B Offline
              Blondu C10
              wrote on last edited by
              #8

              Login: Blondu C10
              Account: Slot1
              League number: Don't know
              Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
              Platform: (Website PC/Mobile, Android App) ***
              Bug step-by-step Description: I lost more than 5000 manager points without reason.0_1545209742850_Screenshot_20181219-104613.png 0_1545209750720_Screenshot_20181219-104610.png 0_1545209764819_Screenshot_20181219-104615.png 0_1545209772369_Screenshot_20181219-104620.png

              Treci in genunchi și fă o rugăciune.
              I'm a God

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              2
              • King_Jamiu_10K Offline
                King_Jamiu_10K Offline
                King_Jamiu_10
                wrote on last edited by
                #9

                All cases have been reported and GB are currently working to fix it.
                We all have to wait now and be patient.

                Thanks!

                alt text
                "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

                1 Reply Last reply
                3
                • S Offline
                  S Offline
                  SUPERNOVA 8
                  wrote on last edited by
                  #10
                          Announcement
                  

                  https://forum.onlinesoccermanager.com/topic/5035/game-updates/659
                  😄

                  “Educating the mind without educating the heart is no education at all.” Aristotle
                  Sophia ~ Salonica ~ Greece ~ 💙🤍💙

                  Booba34B 1 Reply Last reply
                  1
                  • S SUPERNOVA 8
                            Announcement
                    

                    https://forum.onlinesoccermanager.com/topic/5035/game-updates/659
                    😄

                    Booba34B Offline
                    Booba34B Offline
                    Booba34
                    wrote on last edited by
                    #11

                    @supernova-8

                    Thanks ! 👍

                    1 Reply Last reply
                    1
                    • King_Jamiu_10K Offline
                      King_Jamiu_10K Offline
                      King_Jamiu_10
                      wrote on last edited by
                      #12

                      All cases should have been fixed by now!

                      However, if your league ended before the fix was made and you didn't get to receive the full boss coins reward for the manager points earned then feel free to report it.

                      Thanks!

                      alt text
                      "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

                      1 Reply Last reply
                      1
                      • King_Jamiu_10K Offline
                        King_Jamiu_10K Offline
                        King_Jamiu_10
                        wrote on last edited by
                        #13

                        Since there are no further reports on this issue, this topic can be closed now!

                        alt text
                        "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

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