Boss coins not received on my smartphone after watching videos
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@supernova-8 If they need more examples to check the log, it happened again just now as well at 8:00 and 8:15 GMT+1 (tried exiting out of the app and terminating the app completely, then waiting, restarting the app and watching another video but no effect).
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@baklap89_nl Good day to you and thank you very much for your offer .
To inform you : we had severals reports coming and forwarded from other communities as well so I believe the devvers have good enough data to work on this bug. As soon as we learn that the bug is fixed I will inform you all.
Till then I kindly ask of your patience.
Thank you once again.
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Just a question...The lost hundred of coins never will be returned?
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@tusa18 I'm sorry my friend but I'm not in position to reply on such a question. Whenever GB feels there must be a compensation for any of the users they proceed with the required actions. And of course if I will be informed about it , you guys will be the first to know.
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Just checking in to share it now appears to happen more frequently and 'tapping' the boss coins icon which triggered the coins to appear some times in the past days has now also stopped working at all. Today thus far I've only seemed to be able to collect coins in 2 different hour slots.
Don't worry, I'm still patiently waiting, but in the meantime figured any extra information wouldn't hurt
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@Ardmsosmz , @Baklap89_NL , @TusA18 , @tunc-cevik , @mirkuz19 , @tolga-ank06 , @Zuchering
Good evening everybody!
Although I have not been informed yet about this bug, I was following the changes all day in my android phone app ( I was facing the same problem ) and I believe devvers were working on it all day. I tried the video few minutes ago and I got one coin. Looks like it's fixed !
So please, can you guys check your own Business Clubs and try to watch just one video?
I'll be waiting for your news...“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
@supernova-8 hello lady. I have just watched five videos and nothing happaned.
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@tunc-cevik Thank you for your reply. Then it looks like we are not done yet. Ok, I'll keep you posted...
P.S. I told you to try and watch just one video at your Business Cub, by clicking on the TV screen. But please first look close at the amount of your Boss Coins and then watch it, so that you can be certain that a new Coin was added or not after the video.
Also I need from you guys before you try this test, to clean all temporary data from your phone and from inside of your Osm App . -
why guys,
i cant get coins from vids in android too.
i reinstall and clean data from game and nothing.
in pc it's ok -
@supernova-8 Hello! I tried everything but nothing happened. This is the 5th day without getting any coin.
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@tusa18 Have you tried via your phone's browser too?
“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
yes, its ok, inly in game fail..
i tried another phone same acount its ok... whats happens... it happens from a day to other -
@supernova-8 Now yes, and I get 3 coins. But I really wanna know why I can't get coin via app, while the other managers can.
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@ccardoso11 said in Boss coins not received in my smartphone:
yes, its ok, inly in game fail..
i tried another phone same acount its ok... whats happens... it happens from a day to otherPlease could you explain what you were trying to say?
I can only make guess here guys. And I guess this bug wasn't an easy one to fix, it looks like it differs from one device to another.
I'm sorry but I'm also waiting for further feedback on this matter. -
from app in phone i cant get coins (yesterday its ok, today no), from browser in phone works fine.... in another phone with same account works fine
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@ccardoso11 Thank you for your reply.
As you can see it's obvious that devers are working on this, we can see changes from app to app , day by day , but the malfunction is not completely fixed for some reason.
I'm really sorry for any inconvenience guys. -
thanks for the support,
it was good that they solved the problem since there are more users to have the same problem, it was working and it was overnight -
@ccardoso11
You're very welcome!
So you mean that your phone app is back to normal now. Correct? -
no, only works in browser. the app not works
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now it does not work on my cell phone and in my friend's cell phone
what happens .....I see that I have to wait for them to solve the problem. thanks guys and be fast please
