Login Problem - Facebook
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Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:Website (PC or mobile device) - yes
Facebook
Android App
iOS App (iPhone)
iOS App (iPad)
All bugs should be reported using the following basic guidelines.Login: OnlyWoW
Account: Ac Milan, West Ham United, Alianza Universidad
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: 06.12.2019 till now
Platform: Website PC/Mobile, Facebook
Screenshots:
Bug step-by-step Description:I try to log in with facebook but i receive error..***For bugs related with the full website and Facebook versions, please add:
Browser:Chrome, Mozilla, Opera***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version: -
@SUPERNOVA-8 said in Login Problem - Facebook:
@OnlyWoW @mustafak33_3 @Avis-Edmy-W @Stredhart @peeyyuuu @negraoaudi @Alexandar-Blumenshtil @mohamed-eisa92 @Mohamed__Ahmed-1 @seytan34_1 @saesha_1
Looks like we have a Facebook bug causing problems to several OSM gamers. That's why we could use your help guys. I need from any of you to fill in the Bug Report Template and post it here.
How To Report A Bug :
Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:- Website (PC or mobile device)
- Android App
- iOS App (iPhone)
- iOS App (iPad)
All bugs should be reported using the following basic guidelines.Login: (Login of the user with the bug):BรNYAMฤฐN ERTUล
Account: (Slot1, Slot2, Slot3, Slot4):Croatia, DIY ARMY, SPAIN
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs):06.12.2019
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***website pc /mobile, facebook
Screenshots: (Full screen - URL and time should be presented):![alt text]:Screenshot_20191207_163444_com.android.chrome.jpg
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error):I try to login with Facebook, but I get an error.***For bugs related with the full website and Facebook versions, please add:
**Browser:**Chrome***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:Thank you all in advance!
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@stonny_2 Your report is confusing mate. What is this username that you wrote on your bug template ?
BรNYAMฤฐN ERTUล ? What is this ?
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@SUPERNOVA-8 So it can't be solved quick the problem with login from facebook? I tried a lot of browsers but nothing..
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@OnlyWoW said in Login Problem - Facebook:
@SUPERNOVA-8 So it can't be solved quick the problem with login from facebook? I tried a lot of browsers but nothing..
I'm sorry but it's the weekend. As far as I know devvers are not working during weekends. Can't you try a different login , browser or app, but nothing via FB?
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I tried already via FB.. With browsers also.. I can't use app because of space.. So i will wait till problem will be solved..
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n.startSession @ bugsnag.js?v=3.95.0:1
t.initialize @ logging.js?v=3.95.0:1
(anonymous) @ Login?nextUrl=%2FCareer%3FnextUrl%3D%2FLogin:104
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web-api.onlinesoccermanager.com/api/v1/users/external?accessToken=EAADFFQ1QjcoBAHdow6euxAuu2jXc5GnTsxOPqmE0G389GJRL66U4MoSUOW12gWDCZBSdIRU6Q0c4Jsh1dWrIFgN1jW5ZCfP7cGdVsZCqBvwfJZCZALQFUcDgJjpkRwGwzEGGQzkk5uEXbIi0p1nCj4SyZCQd33OyLBAeUZBOm77ufXbdpYDNsBcD7gXu3nLJCDZBzeq2aSmEf1eoiAdcX1lM:1 GET https://web-api.onlinesoccermanager.com/api/v1/users/external?accessToken=EAADFFQ1QjcoBAHdow6euxAuu2jXc5GnTsxOPqmE0G389GJRL66U4MoSUOW12gWDCZBSdIRU6Q0c4Jsh1dWrIFgN1jW5ZCfP7cGdVsZCqBvwfJZCZALQFUcDgJjpkRwGwzEGGQzkk5uEXbIi0p1nCj4SyZCQd33OyLBAeUZBOm77ufXbdpYDNsBcD7gXu3nLJCDZBzeq2aSmEf1eoiAdcX1lM 500
bugsnag.js?v=3.95.0:1 Error: WebApiError: v1/users/external, status: InternalError
bugsnag.js?v=3.95.0:1 Error: WebApiError: v1/users/external, status: InternalErrorThis is what i see when i try to login with facebook.
Seems an API issue? -
My friend tries to enter the OSM account on Facebook but what is in the image comes out, also when he tries to enter the website he cannot enter, so he changed the password but did not give him access today he tried to enter and Have you been blocked to recover your account? -
@TajkoFrajko Maybe it is , but I'm not a devver my friend. We have forwarded this bug and we are now waiting for the fix and our feedback for you all.
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@OnlyWoW said in Login Problem - Facebook:
I tried already via FB.. With browsers also.. I can't use app because of space.. So i will wait till problem will be solved..
I'm sorry but what exactly did you mean by " because of space " ?
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@SUPERNOVA-8 Thank you, but it looks like it has improved on its own. Otherwise, I could use the mobile app to enter the game, but I couldn't enter the computer ... now I can go through the computer again.
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@Alexandar-Blumenshtil Thank you for your post and feedback Aleksandar. I'm very glad to know everything works normal again.
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@SUPERNOVA-8 Thank you Sophie, you are really kind and helpfull.
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@Alexandar-Blumenshtil You're welcome Aleksandar.
Ok guys, this bug was fixed yesterday and it's time to close this topic. Thank you all for your posts and understanding.
I will forward it . 