Ranking & Manager Points Bug
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@rafael-1974 Hello again Rafael .
First of all my name is Sofie, not Supernova 8. Secondly , you don't have to thank me ( thanks for nothing as they say...) cause it's obvious to me that I did misunderstand your problem and I apologise for that.
After reading a few topics on the Support forum tonight, it looks like not just you but more managers face a serious malfunction with their MPs and rankings. Well you are an experienced manager mate and this case looks like another bug issue.
You should know better...what are you waiting for? Could you please forget the long essays and accusations and proceed with a fine detailed bug report and some screen shots would help too with time & date appearing , so that we can have a whole picture of the situation and get down to business? I need to have something in my hands besides words in order to forward this issue. I would really appreciate it Rafael.
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@Hansinho My friend thank you so much for your kind post.
I did realise that we are dealing with a serious situation here and we'll try our best to fix this problem as soon as possible. I can only hope to your patience cause it is the Holy weekend. Please if you could help with any screen shots and a bug report template I would really appreciate it. :handshake_tone2:“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
P.S. On this link you can find Infos about how we fill in a detailed bug report template: https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3
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We do need your bug report templates to be gathered in here and also screen shots of the bug with time & date appearing on your shots.
All bugs should be reported using the following basic guidelines.Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)***For bugs related with the full website and Facebook versions, please add:
Your Browser:***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
iOS version:Thank you all in advance.
“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
Thank you very much Sofie. You are very kind. I will prepare the shots in a couple of days time.
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@rafael-1974 You're welcome Rafael. I'll be waiting for your news then. :thumbsup_tone2:
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@rafael-1974 Thank you Rafael. Cause I don't really understand how to do the detailed report.
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@SUPERNOVA-8 I have a problem with the ranking&points. I finished Swiss league at 13/01/2017 on my slot1. And gained 5100points. So my ranking was upgrade to 2900lsh at ranking table. But 4-5 days ago, last points i gained disappeared and i went back to 6766. But in screenshot you can actually see, my slot1 points are 40307. In ranking table although, my points seem to be 35583. As i was say; last points i gained, seems to be disappeared. Hopefully this problem will fixed.
Platforms: Website mobile & iPhone app==> osm version: 4.1.8(18Jan 2017 updated)
Device: iPhone 6 Plus, iOS 10.2
Date&time of the bug: almost a week.
Account: Slot1
Manager: Umuler -
@SUPERNOVA-8 sofie creio que tambem estou com o mesmo problema pois terminei uma liga mas nao foi acrescentado ao raking os meus pontos, o que posso fazer?
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@Umuler Hello Mr. Kaan and thank you very much for your bug report and screen shots.
I will forward your report my friend. ( Tessekur ederim ! )“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
@Iran-R-Alves Olá Sr. Alves!
What can you do ? Well, could you please start with using English? This is the Global forum and we must all try to speak the same language in here my friend.
So, you have two choices :- Either you can post in here your bug report about your missing manager points and ranking error in English
- Or you could join your own forum and post your request in your own native language .
Just follow these links please Sr. Alves. They will help you to find your own Group of language and forum.
https://forum.onlinesoccermanager.com/topic/302/common-questions/2
Or, if you still have problem then try this way please:
https://forum.onlinesoccermanager.com/topic/301/known-bugs/2
Thank you for your understanding and enjoy your gaming time .:handshake_tone2:
My regards,
Sofie -
@SUPERNOVA-8 Not at all, thank YOU for your interest
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@Umuler Thanks for reporting this bug because I have the same problem on my main account and ranking
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@King_Jamiu_10 Yeah mate, I don't know why but some managers have this problem. It's frustrating. I hope they will fix that problem.
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@Umuler , @King_Jamiu_10
Hello my mates.
I know how frustrating and annoying this situation might feel to you but it will be fixed. It's just a bug guys.
Sooner or later every ranking will look as it should be. No worries. -
Rhe same PROBLEM
Three days before my was 81000 1st spot and sudenly it becoms 217000 do you think this is normal? -
The bug is fixed now. At least for mi
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Yeah,
Everything ranking related should be fixed. But since it's cached, some will only notice tomorrow, or later on!
We're sorry for this but this was something that was set live by mistake!
Thank you all for your patience!
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@alvarorr_98 Brilliant ! Glad to hear that Alvaro.
Same goes for the rest of the managers. Everything will get fixed for this bug in the next 24 to 48 hours.
Thank you all once again for your posts-reports and help!@SpecialOne Special thanks goes to our devvers and our Admin for his quick response and feedback .
