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    • Lirind
      Lirind last edited by

      Hi,

      The problem on laptop I sendet on support email. I can't login and from Android. I installed yesterday the last update and today around 21:00 I can't login on Android just on Web Android. It says error 403. I cleaned the catchies and cookies the problem still is.....

      Kind Regards
      Lirind

      "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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      • H
        Hespera last edited by

        Hi, could you please put a full screen over here from the error?

        1 Reply Last reply Reply Quote 1
        • Lirind
          Lirind last edited by

          alt text

          Android

          "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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          • H
            Hespera last edited by

            Which os android version do you use and which osm app version do you have?

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            • Lirind
              Lirind last edited by

              Samsung Galaxy S7 Edge 6.0.1

              OSM version 3.2.05 yesterday I re-updated this version

              "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

              SUPERNOVA 8 1 Reply Last reply Reply Quote 0
              • SUPERNOVA 8
                SUPERNOVA 8 @Lirind last edited by SUPERNOVA 8

                @Lirind said in Can't login on laptop and Android:

                Samsung Galaxy S7 Edge 6.0.1

                Hi from me too Lirind. :slight_smile:

                I'm sorry but I thought I had heard the name of your phone - device before.
                I believe many owners had several problems with Samsung's latest models? Like Galaxy S6 and S7.
                Just wondering if it is your phone device that needs a new update or a check at a mobile store.

                http://www.gottabemobile.com/2016/11/30/samsung-galaxy-marshmallow-problems/
                https://www.androidpit.com/samsung-galaxy-s7-edge-android-update

                Just a thought mate. Cause you've got the right OSM App version. Are you ok with the free memory of your phone too? I suppose you've got plenty free for your apps.

                “Educating the mind without educating the heart is no education at all.” Aristotle
                Sophia ~ Salonica ~ Greece ~ 💙🤍💙

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                • Lirind
                  Lirind last edited by

                  I have a lot of places over 19GB

                  Marshmallow it's a fake app on the store and this new android version Nougat 7.0 is still Beta version for my version. Don't have the exact date when will be realised. It's say on December but when don't have a date....

                  It just wait and see.....

                  "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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                  • H
                    Hespera last edited by

                    Can you please remove the app and reinstall it again?

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                    • Lirind
                      Lirind last edited by

                      Done but the problem still is......

                      "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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                      • H
                        Hespera last edited by

                        From which country are you trying to access OSM?

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                        • Lirind
                          Lirind last edited by

                          From Austria.... I'm living here now

                          "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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                          • Lirind
                            Lirind last edited by

                            Now I checked the laptop if I can enter but not in can't enter on OSM from the laptop

                            "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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                            • H
                              Hespera last edited by

                              How where you able to login today? If you can't access app/website.

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                              • SpecialOne
                                SpecialOne last edited by

                                Hi mate,

                                Can you please provide us also a screenshot from Website?

                                Can you please PM me (here and not on OSM) your IP address (if you have different IPs on phone and PC, please provide me both).

                                Tks Hespera for your work... I'll continue with this issue from here 👍

                                "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                                • Lirind
                                  Lirind last edited by

                                  I can join just from Android Webb

                                  From Android and Laptop I can't

                                  "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

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                                  • Lirind
                                    Lirind last edited by

                                    Problem fixed, you can close this topic

                                    "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

                                    1 Reply Last reply Reply Quote 0
                                    • SpecialOne
                                      SpecialOne last edited by

                                      Tough and weird one, but at the end glad all is working now!

                                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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