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    • Hansinho
      Hansinho English Users last edited by

      I’m just trying to help a friend of mine..

      Login: ugostevy
      Account: All slots
      League number: -
      Date & time of the bug: 04/10/2019
      Platform: iPhone App
      Screenshots:
      83AE0F71-FB1C-4BEC-9760-71101F2C8A94.jpeg
      A450D4EE-D09C-4D8F-B9B8-0161769D95AA.jpeg
      B7341EFA-6B2A-4335-A6F7-C7DB09FADCAC.jpeg
      Bug step-by-step Description:
      -Change to new phone.
      -Open OSM app on new phone.
      -Try to login via Facebook button.
      -Message “You previously logged in to OSM with Facebook. Would you like to continue?” appears.
      -Tap “Continue”.
      -Message “Sign up error” appears.
      App Version: 4.5.10
      Brand/type device: iPhone 11
      OS version: ios 13.2

      SUPERNOVA 8 1 Reply Last reply Reply Quote 1
      • SUPERNOVA 8
        SUPERNOVA 8 @Hansinho last edited by SUPERNOVA 8

        @Hansinho Hello my dear Hans ! 😃 Good to see you around and trying to help a friend of yours.

        About your friend's account... Had nothing to do with FB and that's why he was getting this error message while trying to login this way.
        All he needs to remember and use to login is his own credentials : Username - Password.
        If for any reason he cannot recall his password or his email address ( the one connected to his OSM account ) then he must send a mail to the Support team :
        id.support@onlinesoccermanager.com OR
        en.support@onlinesoccermanager.com
        with a clear explanation of his problem and mentioning his Username. 😉

        Hansinho 1 Reply Last reply Reply Quote 1
        • Hansinho
          Hansinho English Users @SUPERNOVA 8 last edited by

          @SUPERNOVA-8 Thank you dear SUPERNOVA-8. You’re the best 👍🏼😘

          SUPERNOVA 8 1 Reply Last reply Reply Quote 1
          • SUPERNOVA 8
            SUPERNOVA 8 @Hansinho last edited by

            @Hansinho I just roll with the best and you're one of them my friend !! 😊 Thank you very much Hans !🤗

            1 Reply Last reply Reply Quote 0
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