Not receiving coins from offer wall (Ironsource)
Wes Jackson last edited by
Who do I contact to receive my coins? I have 5 things I’ve completed now, but have never received the coins. It says I completed it, but i don't get the reward. I’ve contacted this email firstname.lastname@example.org about it, but they never help. On their terms of rewards it says “Contact the app publisher's support, so that they can grant you the reward.
Then, we kindly ask that you update our offer wall customer support team about this case at email@example.com, to help us identify recurring technical issues.”
We're sorry that you didn't got your reward, but these offers are validated by our partners.
If you face problems with them, you should contact the offer provider via offerwall on OSM. Every offerwall has an option to contact our partner.