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  3. manager points missing

manager points missing

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  • Vash the stampede 2_NLV Offline
    Vash the stampede 2_NLV Offline
    Vash the stampede 2_NL
    Dutch Users
    wrote on last edited by
    #1

    yesterday (21/12) I had 419.000+ manager points.

    Today after the app update it was down to 415.000+ points. I've been suspecting losing points before but now it was very clear.

    RZA1991_NLR FC Eddie_NLF 2 Replies Last reply
    1
    • Vash the stampede 2_NLV Vash the stampede 2_NL

      yesterday (21/12) I had 419.000+ manager points.

      Today after the app update it was down to 415.000+ points. I've been suspecting losing points before but now it was very clear.

      RZA1991_NLR Offline
      RZA1991_NLR Offline
      RZA1991_NL
      Dutch Users
      wrote on last edited by
      #2

      @Vash-the-stampede-2_NL i also have the same problem. I lost about 4000 to 5000 points as well.

      1 Reply Last reply
      0
      • Razor Boy_NLR Offline
        Razor Boy_NLR Offline
        Razor Boy_NL
        wrote on last edited by
        #3

        Same problem in last 2 days. My medals has been stoped at 435.020 and in the last 2 days i accumulated only victories, no draws, no lost..this game easy to easy continue to became a shhhhttt, but Gamebasics don't listen us, his intention is make more money with shtttt updates. It's time to leave this game after 11 years....

        RZA1991_NLR 1 Reply Last reply
        0
        • Razor Boy_NLR Razor Boy_NL

          Same problem in last 2 days. My medals has been stoped at 435.020 and in the last 2 days i accumulated only victories, no draws, no lost..this game easy to easy continue to became a shhhhttt, but Gamebasics don't listen us, his intention is make more money with shtttt updates. It's time to leave this game after 11 years....

          RZA1991_NLR Offline
          RZA1991_NLR Offline
          RZA1991_NL
          Dutch Users
          wrote on last edited by
          #4

          @Razor-Boy_NL the system has completely bugged for a while now. Whether i win, lose, draw or end a season. It recounts to the pointtotal i had right after the bug started. It stuck at 457.178

          When will this be fixed?

          1 Reply Last reply
          0
          • Vash the stampede 2_NLV Vash the stampede 2_NL

            yesterday (21/12) I had 419.000+ manager points.

            Today after the app update it was down to 415.000+ points. I've been suspecting losing points before but now it was very clear.

            FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #5

            @Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL

            Hi all.

            Could you be a bit more specific with what is going on?

            • Do you see the pop-up with the amount of medals you have won or lost after a match?
            • When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
            • Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
            • Could you show some screenshots?
            RZA1991_NLR Vash the stampede 2_NLV 2 Replies Last reply
            0
            • FC Eddie_NLF FC Eddie_NL

              @Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL

              Hi all.

              Could you be a bit more specific with what is going on?

              • Do you see the pop-up with the amount of medals you have won or lost after a match?
              • When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
              • Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
              • Could you show some screenshots?
              RZA1991_NLR Offline
              RZA1991_NLR Offline
              RZA1991_NL
              Dutch Users
              wrote on last edited by
              #6

              @FC-Eddie_NL

              • Yes, this happens correctly
              • After the match the points add up to the total amount of points i have, but than it will drop to the number of points i had once the bug started right away in the calculation.
              • It happens on all platforms i logged into, (web/android)
              • What screenshots do u need? The total amount of points?
              FC Eddie_NLF 1 Reply Last reply
              0
              • RZA1991_NLR RZA1991_NL

                @FC-Eddie_NL

                • Yes, this happens correctly
                • After the match the points add up to the total amount of points i have, but than it will drop to the number of points i had once the bug started right away in the calculation.
                • It happens on all platforms i logged into, (web/android)
                • What screenshots do u need? The total amount of points?
                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #7

                @RZA1991_NL

                We need three screenshots:

                • One from your total amount of medals
                • Then a screenshot from the pop-up with the amount of medals you have received or lost
                • and then another screenshot of your total medals.

                Preferably all screenshots with a date and time in them so that the developers can track it aswell as see that medals aren't calculated properly.

                RZA1991_NLR 1 Reply Last reply
                0
                • FC Eddie_NLF FC Eddie_NL

                  @RZA1991_NL

                  We need three screenshots:

                  • One from your total amount of medals
                  • Then a screenshot from the pop-up with the amount of medals you have received or lost
                  • and then another screenshot of your total medals.

                  Preferably all screenshots with a date and time in them so that the developers can track it aswell as see that medals aren't calculated properly.

                  RZA1991_NLR Offline
                  RZA1991_NLR Offline
                  RZA1991_NL
                  Dutch Users
                  wrote on last edited by
                  #8

                  @FC-Eddie_NL how can i add the screenshots?

                  FC Eddie_NLF 1 Reply Last reply
                  0
                  • RZA1991_NLR RZA1991_NL

                    @FC-Eddie_NL how can i add the screenshots?

                    FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #9

                    @RZA1991_NL

                    There are multiple ways to add a screenshot to the forum:

                    1. When writing a new message you see a number of icons above. The second to right can be used to upload a screenshot to the forum. If you receive an error message then it probably means that the filesize of the image is too large and needs to be reduced. There are various websites that reduce imagesize, for example: https://tinypng.com/

                    2. You can first upload your screenshot via an external uploadsite. Lightshot works pretty well (https://prnt.sc/), but there are plenty of other websites. After the image has been uploaded you can copy the link and add it into your message.

                    RZA1991_NLR 1 Reply Last reply
                    0
                    • FC Eddie_NLF FC Eddie_NL

                      @RZA1991_NL

                      There are multiple ways to add a screenshot to the forum:

                      1. When writing a new message you see a number of icons above. The second to right can be used to upload a screenshot to the forum. If you receive an error message then it probably means that the filesize of the image is too large and needs to be reduced. There are various websites that reduce imagesize, for example: https://tinypng.com/

                      2. You can first upload your screenshot via an external uploadsite. Lightshot works pretty well (https://prnt.sc/), but there are plenty of other websites. After the image has been uploaded you can copy the link and add it into your message.

                      RZA1991_NLR Offline
                      RZA1991_NLR Offline
                      RZA1991_NL
                      Dutch Users
                      wrote on last edited by
                      #10

                      @FC-Eddie_NL Screenshot_20221229_191750_OSM.png Screenshot_20221228_191903_OSM.png Screenshot_20221228_193734_OSM.png Screenshot_20221230_200611_OSM.png Screenshot_20221228_194148_OSM.png

                      FC Eddie_NLF 1 Reply Last reply
                      0
                      • RZA1991_NLR RZA1991_NL

                        @FC-Eddie_NL Screenshot_20221229_191750_OSM.png Screenshot_20221228_191903_OSM.png Screenshot_20221228_193734_OSM.png Screenshot_20221230_200611_OSM.png Screenshot_20221228_194148_OSM.png

                        FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #11

                        @RZA1991_NL

                        Thank you for the screenshots. I've reported this. Now we have to wait for a reply.

                        RZA1991_NLR 1 Reply Last reply
                        0
                        • FC Eddie_NLF FC Eddie_NL

                          @RZA1991_NL

                          Thank you for the screenshots. I've reported this. Now we have to wait for a reply.

                          RZA1991_NLR Offline
                          RZA1991_NLR Offline
                          RZA1991_NL
                          Dutch Users
                          wrote on last edited by
                          #12

                          @FC-Eddie_NL thank you for your support

                          FC Eddie_NLF 1 Reply Last reply
                          0
                          • RZA1991_NLR RZA1991_NL

                            @FC-Eddie_NL thank you for your support

                            FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #13

                            @RZA1991_NL

                            They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.

                            RZA1991_NLR 1 Reply Last reply
                            0
                            • FC Eddie_NLF FC Eddie_NL

                              @RZA1991_NL

                              They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.

                              RZA1991_NLR Offline
                              RZA1991_NLR Offline
                              RZA1991_NL
                              Dutch Users
                              wrote on last edited by RZA1991_NL
                              #14

                              @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

                              I'm supossed to have somewhere around 164+

                              RZA1991_NLR FC Eddie_NLF 2 Replies Last reply
                              0
                              • RZA1991_NLR RZA1991_NL

                                @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

                                I'm supossed to have somewhere around 164+

                                RZA1991_NLR Offline
                                RZA1991_NLR Offline
                                RZA1991_NL
                                Dutch Users
                                wrote on last edited by RZA1991_NL
                                #15

                                @RZA1991_NL 20230103_123319.png

                                This section is also bugged since the last update and exactly around that time my manager points were missing.

                                In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

                                jasiuk88J FC Eddie_NLF 2 Replies Last reply
                                0
                                • RZA1991_NLR RZA1991_NL

                                  @RZA1991_NL 20230103_123319.png

                                  This section is also bugged since the last update and exactly around that time my manager points were missing.

                                  In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

                                  jasiuk88J Offline
                                  jasiuk88J Offline
                                  jasiuk88
                                  wrote on last edited by
                                  #16

                                  @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                                  'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                  Ghandi

                                  FC Eddie_NLF 1 Reply Last reply
                                  0
                                  • RZA1991_NLR RZA1991_NL

                                    @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

                                    I'm supossed to have somewhere around 164+

                                    FC Eddie_NLF Offline
                                    FC Eddie_NLF Offline
                                    FC Eddie_NL
                                    Moderator NL
                                    wrote on last edited by
                                    #17

                                    @RZA1991_NL

                                    If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.

                                    RZA1991_NLR 1 Reply Last reply
                                    0
                                    • RZA1991_NLR RZA1991_NL

                                      @RZA1991_NL 20230103_123319.png

                                      This section is also bugged since the last update and exactly around that time my manager points were missing.

                                      In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

                                      FC Eddie_NLF Offline
                                      FC Eddie_NLF Offline
                                      FC Eddie_NL
                                      Moderator NL
                                      wrote on last edited by FC Eddie_NL
                                      #18

                                      @RZA1991_NL said in manager points missing:

                                      @RZA1991_NL 20230103_123319.png

                                      This section is also bugged since the last update and exactly around that time my manager points were missing.

                                      This is known issue and just a visual bug on the app. For next time, please post this in a new topic so not to clutter a topic with different issues.

                                      1 Reply Last reply
                                      0
                                      • jasiuk88J jasiuk88

                                        @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                                        FC Eddie_NLF Offline
                                        FC Eddie_NLF Offline
                                        FC Eddie_NL
                                        Moderator NL
                                        wrote on last edited by
                                        #19

                                        @jasiuk88 said in manager points missing:

                                        @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                                        Hi,

                                        If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.

                                        As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.

                                        jasiuk88J 1 Reply Last reply
                                        0
                                        • FC Eddie_NLF FC Eddie_NL

                                          @jasiuk88 said in manager points missing:

                                          @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                                          Hi,

                                          If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.

                                          As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.

                                          jasiuk88J Offline
                                          jasiuk88J Offline
                                          jasiuk88
                                          wrote on last edited by
                                          #20

                                          @FC-Eddie_NL I already reported problem with chat in separate topic, same as problem with missing trophy but guess what... problem still is present so what a difference where I posted it? I reportered that already some time ago (No today or yesterday).

                                          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                          Ghandi

                                          FC Eddie_NLF 1 Reply Last reply
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