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  3. manager points missing

manager points missing

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  • RZA1991_NLR RZA1991_NL

    @FC-Eddie_NL Screenshot_20221229_191750_OSM.png Screenshot_20221228_191903_OSM.png Screenshot_20221228_193734_OSM.png Screenshot_20221230_200611_OSM.png Screenshot_20221228_194148_OSM.png

    FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #11

    @RZA1991_NL

    Thank you for the screenshots. I've reported this. Now we have to wait for a reply.

    RZA1991_NLR 1 Reply Last reply
    0
    • FC Eddie_NLF FC Eddie_NL

      @RZA1991_NL

      Thank you for the screenshots. I've reported this. Now we have to wait for a reply.

      RZA1991_NLR Offline
      RZA1991_NLR Offline
      RZA1991_NL
      Dutch Users
      wrote on last edited by
      #12

      @FC-Eddie_NL thank you for your support

      FC Eddie_NLF 1 Reply Last reply
      0
      • RZA1991_NLR RZA1991_NL

        @FC-Eddie_NL thank you for your support

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #13

        @RZA1991_NL

        They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.

        RZA1991_NLR 1 Reply Last reply
        0
        • FC Eddie_NLF FC Eddie_NL

          @RZA1991_NL

          They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.

          RZA1991_NLR Offline
          RZA1991_NLR Offline
          RZA1991_NL
          Dutch Users
          wrote on last edited by RZA1991_NL
          #14

          @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

          I'm supossed to have somewhere around 164+

          RZA1991_NLR FC Eddie_NLF 2 Replies Last reply
          0
          • RZA1991_NLR RZA1991_NL

            @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

            I'm supossed to have somewhere around 164+

            RZA1991_NLR Offline
            RZA1991_NLR Offline
            RZA1991_NL
            Dutch Users
            wrote on last edited by RZA1991_NL
            #15

            @RZA1991_NL 20230103_123319.png

            This section is also bugged since the last update and exactly around that time my manager points were missing.

            In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

            jasiuk88J FC Eddie_NLF 2 Replies Last reply
            0
            • RZA1991_NLR RZA1991_NL

              @RZA1991_NL 20230103_123319.png

              This section is also bugged since the last update and exactly around that time my manager points were missing.

              In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

              jasiuk88J Offline
              jasiuk88J Offline
              jasiuk88
              wrote on last edited by
              #16

              @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

              'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

              Ghandi

              FC Eddie_NLF 1 Reply Last reply
              0
              • RZA1991_NLR RZA1991_NL

                @FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.

                I'm supossed to have somewhere around 164+

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #17

                @RZA1991_NL

                If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.

                RZA1991_NLR 1 Reply Last reply
                0
                • RZA1991_NLR RZA1991_NL

                  @RZA1991_NL 20230103_123319.png

                  This section is also bugged since the last update and exactly around that time my manager points were missing.

                  In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by FC Eddie_NL
                  #18

                  @RZA1991_NL said in manager points missing:

                  @RZA1991_NL 20230103_123319.png

                  This section is also bugged since the last update and exactly around that time my manager points were missing.

                  This is known issue and just a visual bug on the app. For next time, please post this in a new topic so not to clutter a topic with different issues.

                  1 Reply Last reply
                  0
                  • jasiuk88J jasiuk88

                    @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                    FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #19

                    @jasiuk88 said in manager points missing:

                    @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                    Hi,

                    If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.

                    As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.

                    jasiuk88J 1 Reply Last reply
                    0
                    • FC Eddie_NLF FC Eddie_NL

                      @jasiuk88 said in manager points missing:

                      @RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...OSM_2023-01-03-13-26-30.jpg

                      Hi,

                      If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.

                      As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.

                      jasiuk88J Offline
                      jasiuk88J Offline
                      jasiuk88
                      wrote on last edited by
                      #20

                      @FC-Eddie_NL I already reported problem with chat in separate topic, same as problem with missing trophy but guess what... problem still is present so what a difference where I posted it? I reportered that already some time ago (No today or yesterday).

                      'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                      Ghandi

                      FC Eddie_NLF 1 Reply Last reply
                      0
                      • jasiuk88J jasiuk88

                        @FC-Eddie_NL I already reported problem with chat in separate topic, same as problem with missing trophy but guess what... problem still is present so what a difference where I posted it? I reportered that already some time ago (No today or yesterday).

                        FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #21

                        @jasiuk88

                        Like I said: it is to prevent unneccecary clutter on a topic that is about a completely different matter. If you already posted a topic about those issues, why didn't you bumped up those topics instead?

                        About the chat: this is due to a filter to prevent unwanted language, but is still being worked on. The other one is known, but is not easy to fix.

                        jasiuk88J 1 Reply Last reply
                        0
                        • FC Eddie_NLF FC Eddie_NL

                          @jasiuk88

                          Like I said: it is to prevent unneccecary clutter on a topic that is about a completely different matter. If you already posted a topic about those issues, why didn't you bumped up those topics instead?

                          About the chat: this is due to a filter to prevent unwanted language, but is still being worked on. The other one is known, but is not easy to fix.

                          jasiuk88J Offline
                          jasiuk88J Offline
                          jasiuk88
                          wrote on last edited by
                          #22

                          @FC-Eddie_NL ok so in this case I will give another bug with manager points... On top page I have 449774 (lost 3k points since morning but not play any game) and on any slot I have 452569... so on one hand I am in top Division on another on Division 9....
                          Please fix it... change manager points to medals was very bad idea but losing medals without losing games is ridicules... so in the same time at least 4 bugs?

                          OSM_2023-01-04-14-21-34.jpg OSM_2023-01-04-14-21-40.jpg

                          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                          Ghandi

                          1 Reply Last reply
                          0
                          • SpecialOneS Offline
                            SpecialOneS Offline
                            SpecialOne
                            wrote on last edited by
                            #23

                            There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                            @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                            FC Eddie_NLF 1 Reply Last reply
                            0
                            • FC Eddie_NLF FC Eddie_NL

                              @RZA1991_NL

                              If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.

                              RZA1991_NLR Offline
                              RZA1991_NLR Offline
                              RZA1991_NL
                              Dutch Users
                              wrote on last edited by
                              #24

                              @FC-Eddie_NL i understand. I had somehewere around 462.000/463.000 medals around the 20th or the 21st of december. Next day i open the OSM app and i am down to 457.718. Where are my missing medals? It seems like i stuck at this number now and can't get above this total by winning but when i'm losing i'm going under 457.718.

                              This is a huge bug but you act like it's solved and okay. It is not. Look into my account and check my medals around those dates and you'll see.

                              1 Reply Last reply
                              0
                              • Razor Boy_NLR Offline
                                Razor Boy_NLR Offline
                                Razor Boy_NL
                                wrote on last edited by
                                #25

                                Screenshot_20230104_192658_Chrome.jpg
                                OSM_2023-01-04-19-27-11.jpg
                                On the WEB version everything is fine, but on my app no, everytime remain blocked at 435.020

                                1 Reply Last reply
                                0
                                • FC Eddie_NLF FC Eddie_NL

                                  @Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL

                                  Hi all.

                                  Could you be a bit more specific with what is going on?

                                  • Do you see the pop-up with the amount of medals you have won or lost after a match?
                                  • When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
                                  • Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
                                  • Could you show some screenshots?
                                  Vash the stampede 2_NLV Offline
                                  Vash the stampede 2_NLV Offline
                                  Vash the stampede 2_NL
                                  Dutch Users
                                  wrote on last edited by
                                  #26

                                  @FC-Eddie_NL

                                  i'll see if i can get some screenshots. However, what i can say :

                                  • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

                                  • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

                                  • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

                                  • using the android app.

                                  jasiuk88J 1 Reply Last reply
                                  0
                                  • Vash the stampede 2_NLV Vash the stampede 2_NL

                                    @FC-Eddie_NL

                                    i'll see if i can get some screenshots. However, what i can say :

                                    • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

                                    • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

                                    • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

                                    • using the android app.

                                    jasiuk88J Offline
                                    jasiuk88J Offline
                                    jasiuk88
                                    wrote on last edited by
                                    #27

                                    Can somebody tell me how medals works? I will tell story from today...
                                    On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

                                    'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                    Ghandi

                                    jasiuk88J 1 Reply Last reply
                                    0
                                    • jasiuk88J jasiuk88

                                      Can somebody tell me how medals works? I will tell story from today...
                                      On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

                                      jasiuk88J Offline
                                      jasiuk88J Offline
                                      jasiuk88
                                      wrote on last edited by
                                      #28

                                      This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
                                      PLEASE fix it...
                                      OSM_2023-01-10-19-29-49.jpg

                                      'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                      Ghandi

                                      jasiuk88J 1 Reply Last reply
                                      0
                                      • jasiuk88J jasiuk88

                                        This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
                                        PLEASE fix it...
                                        OSM_2023-01-10-19-29-49.jpg

                                        jasiuk88J Offline
                                        jasiuk88J Offline
                                        jasiuk88
                                        wrote on last edited by
                                        #29

                                        Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
                                        OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

                                        'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                        Ghandi

                                        jasiuk88J 1 Reply Last reply
                                        0
                                        • jasiuk88J jasiuk88

                                          Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
                                          OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

                                          jasiuk88J Offline
                                          jasiuk88J Offline
                                          jasiuk88
                                          wrote on last edited by
                                          #30

                                          3rd day in row same... I won game and was promoted to 10 level with 450006 medals...

                                          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                                          Ghandi

                                          jasiuk88J 1 Reply Last reply
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