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  3. Incorrect duel division shown on ios

Incorrect duel division shown on ios

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  • FC Eddie_NLF FC Eddie_NL

    @JBruinink_NL

    Hi there,

    Apologies for the very late reply. This issue has been fixed some time ago already, but it is unclear if it has actually fixed 'old' situations or if it only prevents new problems from happening. Can you try checking if it is actually fixed for you?

    You can follow the below steps:

    1. Open the OSM app
    2. force close the OSM app
    3. Switch the OSM region from OSM NL to OSM World
    4. Open the OSM app again and also accept the GDPR
    5. Force close the OSM app again
    6. Switch the OSM region back to OSM NL and open the app again
    JBruinink_NLJ Offline
    JBruinink_NLJ Offline
    JBruinink_NL
    Dutch Users
    wrote on last edited by
    #6

    @FC-Eddie_NL said in Incorrect duel division shown on ios:

    Switch the OSM region from OSM NL to OSM World

    Ik ben via gamecenter van apple ingelogd, force exit en daarna openen leidt direct weer tot auto-inlog. nu ben ik dan via gamecenter uitgelogd, maar gaan idee waar ik kan switchen van nl to world of andersom.

    FC Eddie_NLF 1 Reply Last reply
    0
    • JBruinink_NLJ JBruinink_NL

      @FC-Eddie_NL said in Incorrect duel division shown on ios:

      Switch the OSM region from OSM NL to OSM World

      Ik ben via gamecenter van apple ingelogd, force exit en daarna openen leidt direct weer tot auto-inlog. nu ben ik dan via gamecenter uitgelogd, maar gaan idee waar ik kan switchen van nl to world of andersom.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #7

      @JBruinink_NL

      In iOS you can change region by going to the setting of the OSM app via the settings of your phone.

      1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @JBruinink_NL

        Hi there,

        Apologies for the very late reply. This issue has been fixed some time ago already, but it is unclear if it has actually fixed 'old' situations or if it only prevents new problems from happening. Can you try checking if it is actually fixed for you?

        You can follow the below steps:

        1. Open the OSM app
        2. force close the OSM app
        3. Switch the OSM region from OSM NL to OSM World
        4. Open the OSM app again and also accept the GDPR
        5. Force close the OSM app again
        6. Switch the OSM region back to OSM NL and open the app again
        JBruinink_NLJ Offline
        JBruinink_NLJ Offline
        JBruinink_NL
        Dutch Users
        wrote on last edited by
        #8

        @FC-Eddie_NL Thanks, I followed your instruction, but the problem, unfortunately, persists.

        FC Eddie_NLF 1 Reply Last reply
        0
        • JBruinink_NLJ JBruinink_NL

          @FC-Eddie_NL Thanks, I followed your instruction, but the problem, unfortunately, persists.

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by FC Eddie_NL
          #9

          @JBruinink_NL

          Alright thanks. Then I have some more questions:

          1. Did you only found this out around the time you created this topic, or did you knew about this issue beforehand?

          2. Are there any other members in your crew that use iOS and see a wrong division ranking? If so, they should also try out the above steps and see if it is being fixed for them or not.

          JBruinink_NLJ 1 Reply Last reply
          0
          • FC Eddie_NLF FC Eddie_NL

            @JBruinink_NL

            Alright thanks. Then I have some more questions:

            1. Did you only found this out around the time you created this topic, or did you knew about this issue beforehand?

            2. Are there any other members in your crew that use iOS and see a wrong division ranking? If so, they should also try out the above steps and see if it is being fixed for them or not.

            JBruinink_NLJ Offline
            JBruinink_NLJ Offline
            JBruinink_NL
            Dutch Users
            wrote on last edited by
            #10

            @FC-Eddie_NL No, I had been ignoring this issue for some weeks before posting it.

            I've asked my crew and two of them using the ios app reported having the same problem. (had no other reactions yet) One of them displayed the crew being in the semiprof just like me, the other on displayed prof division, while we are in champions division for 2-3 days now.

            FC Eddie_NLF 2 Replies Last reply
            0
            • JBruinink_NLJ JBruinink_NL

              @FC-Eddie_NL No, I had been ignoring this issue for some weeks before posting it.

              I've asked my crew and two of them using the ios app reported having the same problem. (had no other reactions yet) One of them displayed the crew being in the semiprof just like me, the other on displayed prof division, while we are in champions division for 2-3 days now.

              FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #11

              @JBruinink_NL

              Thanks. I have forwarded this. Hopefully the devs can take a new look on this issue.

              JBruinink_NLJ 1 Reply Last reply
              1
              • FC Eddie_NLF FC Eddie_NL

                @JBruinink_NL

                Thanks. I have forwarded this. Hopefully the devs can take a new look on this issue.

                JBruinink_NLJ Offline
                JBruinink_NLJ Offline
                JBruinink_NL
                Dutch Users
                wrote on last edited by
                #12

                @FC-Eddie_NL appreciated!

                1 Reply Last reply
                0
                • SERDA YSMS Offline
                  SERDA YSMS Offline
                  SERDA YSM
                  English Users
                  wrote on last edited by
                  #13

                  I wanted to buy one player with 27 millions and 15 coins and i I have the money and coins but when I try to buy this player it’s writing in the screen that I don’t have enough coins and I have to go buy more coins. Why???

                  MarkusRW5M 1 Reply Last reply
                  0
                  • SERDA YSMS SERDA YSM

                    I wanted to buy one player with 27 millions and 15 coins and i I have the money and coins but when I try to buy this player it’s writing in the screen that I don’t have enough coins and I have to go buy more coins. Why???

                    MarkusRW5M Offline
                    MarkusRW5M Offline
                    MarkusRW5
                    English Users
                    wrote on last edited by
                    #14

                    @SERDA-YSM is you money on the bank?

                    SERDA YSMS 1 Reply Last reply
                    0
                    • MarkusRW5M MarkusRW5

                      @SERDA-YSM is you money on the bank?

                      SERDA YSMS Offline
                      SERDA YSMS Offline
                      SERDA YSM
                      English Users
                      wrote on last edited by
                      #15

                      @MarkusRW5 yes of course but I have the money and it’s writing that I don’t have enough coins not money

                      FC Eddie_NLF 1 Reply Last reply
                      0
                      • SERDA YSMS SERDA YSM

                        @MarkusRW5 yes of course but I have the money and it’s writing that I don’t have enough coins not money

                        FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #16

                        @SERDA-YSM

                        Hi there,

                        Please create your own topic.

                        SERDA YSMS 1 Reply Last reply
                        0
                        • FC Eddie_NLF FC Eddie_NL

                          @SERDA-YSM

                          Hi there,

                          Please create your own topic.

                          SERDA YSMS Offline
                          SERDA YSMS Offline
                          SERDA YSM
                          English Users
                          wrote on last edited by
                          #17

                          @FC-Eddie_NL sorry i didn’t understand what’s the topics?

                          FC Eddie_NLF 1 Reply Last reply
                          0
                          • SERDA YSMS SERDA YSM

                            @FC-Eddie_NL sorry i didn’t understand what’s the topics?

                            FC Eddie_NLF Offline
                            FC Eddie_NLF Offline
                            FC Eddie_NL
                            Moderator NL
                            wrote on last edited by
                            #18

                            @SERDA-YSM

                            This topic is about an issue with the Battle Division for crews. Your issue is about buying a player. Your issue is unrelated to this specific topic and thus you should create your own topic.

                            1 Reply Last reply
                            0
                            • JBruinink_NLJ JBruinink_NL

                              @FC-Eddie_NL No, I had been ignoring this issue for some weeks before posting it.

                              I've asked my crew and two of them using the ios app reported having the same problem. (had no other reactions yet) One of them displayed the crew being in the semiprof just like me, the other on displayed prof division, while we are in champions division for 2-3 days now.

                              FC Eddie_NLF Offline
                              FC Eddie_NLF Offline
                              FC Eddie_NL
                              Moderator NL
                              wrote on last edited by
                              #19

                              @JBruinink_NL

                              They can't find anything wrong with the Battle Division. Did you properly used the switching regions-method? After you've switched the region to OSM World you will have to open up the app properly. That means that you have to accept the GDPR and get to the login screen. If you switch regions again before that, this method will not work.

                              If you are sure you've done the method correctly, then I think it is best if you make some screenshots or even a video showing all the steps. That way the devs know you did the method properly.

                              JBruinink_NLJ 1 Reply Last reply
                              0
                              • FC Eddie_NLF FC Eddie_NL

                                @JBruinink_NL

                                They can't find anything wrong with the Battle Division. Did you properly used the switching regions-method? After you've switched the region to OSM World you will have to open up the app properly. That means that you have to accept the GDPR and get to the login screen. If you switch regions again before that, this method will not work.

                                If you are sure you've done the method correctly, then I think it is best if you make some screenshots or even a video showing all the steps. That way the devs know you did the method properly.

                                JBruinink_NLJ Offline
                                JBruinink_NLJ Offline
                                JBruinink_NL
                                Dutch Users
                                wrote on last edited by
                                #20

                                @FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!

                                IMG_0117.jpg

                                IMG_0118.jpg

                                IMG_0119.jpg

                                IMG_0120.jpg

                                IMG_0121.jpg

                                IMG_0122.jpg

                                FC Eddie_NLF 1 Reply Last reply
                                0
                                • JBruinink_NLJ JBruinink_NL

                                  @FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!

                                  IMG_0117.jpg

                                  IMG_0118.jpg

                                  IMG_0119.jpg

                                  IMG_0120.jpg

                                  IMG_0121.jpg

                                  IMG_0122.jpg

                                  FC Eddie_NLF Offline
                                  FC Eddie_NLF Offline
                                  FC Eddie_NL
                                  Moderator NL
                                  wrote on last edited by
                                  #21

                                  @JBruinink_NL

                                  Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

                                  JBruinink_NLJ 1 Reply Last reply
                                  0
                                  • FC Eddie_NLF FC Eddie_NL

                                    @JBruinink_NL

                                    Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

                                    JBruinink_NLJ Offline
                                    JBruinink_NLJ Offline
                                    JBruinink_NL
                                    Dutch Users
                                    wrote on last edited by
                                    #22

                                    @FC-Eddie_NL I tried to upload the original from my ipad, but they were to large, so I rezised them from .png to .jpeg apparenty, using https://www.reduceimages.com/

                                    1 Reply Last reply
                                    0
                                    • SpecialOneS Offline
                                      SpecialOneS Offline
                                      SpecialOne
                                      wrote on last edited by
                                      #23

                                      Hi @JBruinink_NL

                                      Your account has two different gamecenter connections. When clearing App data by switching worlds, did you logged out of gamecenter?

                                      If not, can you please try to log out from gamecenter, do the worlds switching and only enable gamecenter again after logging back into NL?

                                      Also, something really important, when switching worlds, app has to be closed and not minimised.

                                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                      1 Reply Last reply
                                      0
                                      • FC Eddie_NLF Offline
                                        FC Eddie_NLF Offline
                                        FC Eddie_NL
                                        Moderator NL
                                        wrote on last edited by
                                        #24

                                        No news, so I'm assuming things are good now. I will close this topic.

                                        1 Reply Last reply
                                        0
                                        • FC Eddie_NLF FC Eddie_NL locked this topic on
                                        • FC Eddie_NLF Offline
                                          FC Eddie_NLF Offline
                                          FC Eddie_NL
                                          Moderator NL
                                          wrote on last edited by
                                          #25

                                          Topic re-opened. Issue not solved after following the above steps

                                          JBruinink_NLJ 1 Reply Last reply
                                          0
                                          • FC Eddie_NLF FC Eddie_NL unlocked this topic on
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