Incorrect duel division shown on ios

FC Eddie_NL

Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

JBruinink_NL

@FC-Eddie_NL I tried to upload the original from my ipad, but they were to large, so I rezised them from .png to .jpeg apparenty, using https://www.reduceimages.com/

SpecialOne

Hi @JBruinink_NL

Your account has two different gamecenter connections. When clearing App data by switching worlds, did you logged out of gamecenter?

If not, can you please try to log out from gamecenter, do the worlds switching and only enable gamecenter again after logging back into NL?

Also, something really important, when switching worlds, app has to be closed and not minimised.

FC Eddie_NL

No news, so I'm assuming things are good now. I will close this topic.

FC Eddie_NL

Topic re-opened. Issue not solved after following the above steps

JBruinink_NL

@FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

Jacky Smetsers_NL

@JBruinink_NL

The whole group has the same problem

Rrijnhart_NL

@JBruinink_NL

FC Eddie_NL

@JBruinink_NL @Jacky-Smetsers_NL-0 @Rrijnhart_NL

Hi there,

I'm sorry, but they can't find any issues with this. We really need a video of at least one manager with iOS that shows that the steps have been done correctly.

JBruinink_NL

@FC-Eddie_NL I have a video capturing it all, but I don't have the privileges to upload a video here and It is too big to send to my email..

SpecialOne

@JBruinink_NL Can you please upload it here: https://wetransfer.com

Then share the link here.

Tks in advance

JBruinink_NL

@SpecialOne https://we.tl/t-uUPFqNsa88

JBruinink_NL

So after I learned that the problem had to do with data not being cleared, I removed and re-installed the game. it worked!

SpecialOne

Thanks for your feedback.

Sorry for not suggesting it earlier, but usually this is something users do as soon as they face a problem, so I 'jumped' that step.

My bad, sorry for it.

Glad that it's solved!