Incorrect duel division shown on ios

[JBruinink_NL]

This is what I get on my ipad:

[JBruinink_NL]

@JBruinink_NL

and this..

[MarkusRW5]

@JBruinink_NL and the players in the overview are still incorret as well i assume

[JBruinink_NL]

@MarkusRW5 Well sometimes during the draw names are shown incorrect (players on wrong crew, or mentioned twice) as indicated by my crewmates, but I have not encountered that myself.

[FC Eddie_NL]

@JBruinink_NL

Hi there,

Apologies for the very late reply. This issue has been fixed some time ago already, but it is unclear if it has actually fixed 'old' situations or if it only prevents new problems from happening. Can you try checking if it is actually fixed for you?

You can follow the below steps:

1. Open the OSM app
2. force close the OSM app
3. Switch the OSM region from OSM NL to OSM World
4. Open the OSM app again and also accept the GDPR
5. Force close the OSM app again
6. Switch the OSM region back to OSM NL and open the app again

[JBruinink_NL]

@FC-Eddie_NL said in Incorrect duel division shown on ios:

Switch the OSM region from OSM NL to OSM World

Ik ben via gamecenter van apple ingelogd, force exit en daarna openen leidt direct weer tot auto-inlog. nu ben ik dan via gamecenter uitgelogd, maar gaan idee waar ik kan switchen van nl to world of andersom.

[FC Eddie_NL]

@JBruinink_NL

In iOS you can change region by going to the setting of the OSM app via the settings of your phone.

[JBruinink_NL]

@FC-Eddie_NL Thanks, I followed your instruction, but the problem, unfortunately, persists.

[FC Eddie_NL]

@JBruinink_NL

Alright thanks. Then I have some more questions:

1. Did you only found this out around the time you created this topic, or did you knew about this issue beforehand?

2. Are there any other members in your crew that use iOS and see a wrong division ranking? If so, they should also try out the above steps and see if it is being fixed for them or not.

[JBruinink_NL]

@FC-Eddie_NL No, I had been ignoring this issue for some weeks before posting it.

I've asked my crew and two of them using the ios app reported having the same problem. (had no other reactions yet) One of them displayed the crew being in the semiprof just like me, the other on displayed prof division, while we are in champions division for 2-3 days now.

[FC Eddie_NL]

@JBruinink_NL

Thanks. I have forwarded this. Hopefully the devs can take a new look on this issue.

[JBruinink_NL]

@FC-Eddie_NL appreciated!

[SERDA YSM]

I wanted to buy one player with 27 millions and 15 coins and i I have the money and coins but when I try to buy this player it’s writing in the screen that I don’t have enough coins and I have to go buy more coins. Why???

[MarkusRW5]

@SERDA-YSM is you money on the bank?

[SERDA YSM]

@MarkusRW5 yes of course but I have the money and it’s writing that I don’t have enough coins not money

[FC Eddie_NL]

@SERDA-YSM

Hi there,

Please create your own topic.

[SERDA YSM]

@FC-Eddie_NL sorry i didn’t understand what’s the topics?

[FC Eddie_NL]

@SERDA-YSM

This topic is about an issue with the Battle Division for crews. Your issue is about buying a player. Your issue is unrelated to this specific topic and thus you should create your own topic.

[FC Eddie_NL]

@JBruinink_NL

They can't find anything wrong with the Battle Division. Did you properly used the switching regions-method? After you've switched the region to OSM World you will have to open up the app properly. That means that you have to accept the GDPR and get to the login screen. If you switch regions again before that, this method will not work.

If you are sure you've done the method correctly, then I think it is best if you make some screenshots or even a video showing all the steps. That way the devs know you did the method properly.

[JBruinink_NL]

@FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!