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  3. App don’t start

App don’t start

Scheduled Pinned Locked Moved Support
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  • B Offline
    B Offline
    Bugra58YK
    wrote on 19 Mar 2024, 23:31 last edited by
    #1

    Hey. I want to pay this game but i cant because i cant start the App. The First side Show me Problem.. i Hope for help.
    Thank you..

    F 1 Reply Last reply 20 Mar 2024, 12:42
    0
    • B Bugra58YK
      19 Mar 2024, 23:31

      Hey. I want to pay this game but i cant because i cant start the App. The First side Show me Problem.. i Hope for help.
      Thank you..

      F Offline
      F Offline
      FC Eddie_NL
      Moderator NL
      wrote on 20 Mar 2024, 12:42 last edited by
      #2

      @Bugra58YK

      Hi there,

      I am sorry to hear you are facing issues with the OSM app, but could you add some more details, please?

      • What is the error message you receive?
      • And are you using the app on an iPhone/iPad or on a Android based phone or tablet?
      1 Reply Last reply
      0
      • B Offline
        B Offline
        Bugra58YK
        wrote on 20 Mar 2024, 23:02 last edited by
        #3

        Oops
        Something went wrong when starting OSM. Please try again later.

        This is the Problem answer if i start the Game. I use a iPhone 14 Pro

        F 1 Reply Last reply 21 Mar 2024, 14:24
        0
        • B Bugra58YK
          20 Mar 2024, 23:02

          Oops
          Something went wrong when starting OSM. Please try again later.

          This is the Problem answer if i start the Game. I use a iPhone 14 Pro

          F Offline
          F Offline
          FC Eddie_NL
          Moderator NL
          wrote on 21 Mar 2024, 14:24 last edited by
          #4

          @Bugra58YK

          Did you had an account on OSM prior to this one that you deactivated yourself or was locked and was connected to the same Game Center account?

          1 Reply Last reply
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          • B Offline
            B Offline
            Bugra58YK
            wrote on 21 Mar 2024, 20:15 last edited by
            #5

            Yeah i Had before an Account. Can you help me to delete that?

            F 1 Reply Last reply 21 Mar 2024, 20:28
            0
            • B Bugra58YK
              21 Mar 2024, 20:15

              Yeah i Had before an Account. Can you help me to delete that?

              F Offline
              F Offline
              FC Eddie_NL
              Moderator NL
              wrote on 21 Mar 2024, 20:28 last edited by
              #6

              @Bugra58YK

              The best thing you can do right now is to contact our customer support via the below link. They can help you a lot better then I can.

              https://support.onlinesoccermanager.com/hc/en-us

              Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

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              • F FC Eddie_NL locked this topic on 21 Mar 2024, 20:28
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              21 Mar 2024, 20:28


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