OSM problems on the app and pc-version
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Nothing is working. No line-ups could be done, just nothing. More than 5 times I need to log in new. Whats going on?
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Hi. We are aware of this issue. We are working on it and it will be fixed with the next release, v4.0.50. Sorry for the inconvenience.
@SanderDordt short time before the leagues are starting and nothing is working. I guess that Day should be postponed.
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Since two hours, I try to do my things for the upcoming games. Every time something went wrong. And still no one replies on the message here. Well......
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@FeelStrikeX @Mister-Lusotitan @alex-gomez_23
This issue should be fixed since yesterday. Can you guys confirm the leagues are running normally again?
@FC-Eddie_NL nothing is running normally. The pages are not loading or if than after a few minutes comes oooops
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Since two hours, I try to do my things for the upcoming games. Every time something went wrong. And still no one replies on the message here. Well......
Hi there,
I'm sorry you are facing issues, but keep in mind we are not checking this forum 24/7. So it can take a little while before you get a reaction.
As for your problem:
I don't believe there is a general issue on OSM, otherwise we would have seen a lot more topics about this on the forum. So I think that this issue is more a localised issue.
Issue on web: have you tried clearing the cookies and cache of the browser you are using? Maybe even check a different browser to see if the problem is there too.
Issue on app: the issue might be resolved by removing the OSM app and installing it again. Make sure you have a way to login to your account again before removing it, or you lose acces to your account.
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Hi there,
I'm sorry you are facing issues, but keep in mind we are not checking this forum 24/7. So it can take a little while before you get a reaction.
As for your problem:
I don't believe there is a general issue on OSM, otherwise we would have seen a lot more topics about this on the forum. So I think that this issue is more a localised issue.
Issue on web: have you tried clearing the cookies and cache of the browser you are using? Maybe even check a different browser to see if the problem is there too.
Issue on app: the issue might be resolved by removing the OSM app and installing it again. Make sure you have a way to login to your account again before removing it, or you lose acces to your account.
@FC-Eddie_NL Thanks. With the App I will try, but it is a massive problem only today. In my browser I remove the cookies and everything every evening when I close down my laptop. So could not be the problem. I use Firefox, the newest version, and I will for sure not use Chrome or something else. Never have had such issues before.
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Hi there,
I'm sorry you are facing issues, but keep in mind we are not checking this forum 24/7. So it can take a little while before you get a reaction.
As for your problem:
I don't believe there is a general issue on OSM, otherwise we would have seen a lot more topics about this on the forum. So I think that this issue is more a localised issue.
Issue on web: have you tried clearing the cookies and cache of the browser you are using? Maybe even check a different browser to see if the problem is there too.
Issue on app: the issue might be resolved by removing the OSM app and installing it again. Make sure you have a way to login to your account again before removing it, or you lose acces to your account.
@FC-Eddie_NL !
This comes many times -
@FC-Eddie_NL !
This comes many timesThat error means that your browser couldn't get a secure connection with the OSM server. This could be caused on the client side (OSM) or something on your end. You can try to figure out if you can solve the issue yourself. This is one of the website that comes up with some of the possible solutions to fix an SSL handshake
https://www.encryptionconsulting.com/how-to-fix-the-ssl-handshake-failed-error/Otherwise you will have to contact our customer support. They can check if the issue is OSM related or not. I don't work for Gamebasics and don't have the tools for that. You can contact them through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
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That error means that your browser couldn't get a secure connection with the OSM server. This could be caused on the client side (OSM) or something on your end. You can try to figure out if you can solve the issue yourself. This is one of the website that comes up with some of the possible solutions to fix an SSL handshake
https://www.encryptionconsulting.com/how-to-fix-the-ssl-handshake-failed-error/Otherwise you will have to contact our customer support. They can check if the issue is OSM related or not. I don't work for Gamebasics and don't have the tools for that. You can contact them through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
@FC-Eddie_NL I didn't do anything and today everything works well again. I have no idea what is the problem. Every other website was working well yesterday. And I have the feeling it is always a bit problematic during the last hour before the games start. But thanks for letting me know