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Can´t join fantasy league

Scheduled Pinned Locked Moved Support
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  • L Offline
    L Offline
    LeandroCh
    wrote on last edited by
    #1

    Hi,

    I have this error when I want to join a new fantasy tournament.

    d091d05d-0af4-4c16-9c2f-2a12cc13f882-image.png

    Do you guys know why and how to solve it?

    Mobile and PC is the same message.

    Thanks.

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to LeandroCh on last edited by
    #2

    @LeandroCh

    Hi there,

    Have you already tried to clear the cookies an cache of the browser? This might solve the issue.

    L 1 Reply Last reply
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  • L Offline
    L Offline
    LeandroCh
    replied to FC Eddie_NL on last edited by
    #3

    @FC-Eddie_NL Thanks for your answer.

    Yes, I cleared cookies and cache but it's still the same issue.
    I also tried private mode and another browser, but its the same.
    The mobile app isn't working either.

    Thanks!

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to LeandroCh on last edited by
    #4

    @LeandroCh

    Can you give us the exact steps you take that lead up to that message?

    L 1 Reply Last reply
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  • L Offline
    L Offline
    LeandroCh
    replied to FC Eddie_NL on last edited by
    #5

    @FC-Eddie_NL Sure. In PC:

    • Select an empty slot
    • Other leagues > Fantasy > Fantasy tournament
      1586f551-7740-4656-ac03-aff452bad95a-image.png
    • Enter any club name and click "sign the deal"
      728f1a6f-ec43-4ed0-a9a9-7a7a47f33956-image.png
    • After the click I get that message
      24eb2f6a-158f-4863-bf6c-a00dc63e4dc6-image.png

    I tried private mode, another browser and the mobile app. Its the same, it has to be something wrong with my user.

    Selecting "fantasy 150" its the same.

    In a couple of days I am going to e invited to a private fantasy league. I don't want to be left out

    Thanks for your help!

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to LeandroCh on last edited by
    #6

    @LeandroCh

    Thank you for the detailed description. I will forward this to the devs.

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