Can't leave Winners Cup after being eliminated
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Hmm I am looking at your league right now and even though its matchday 8, I still see no one left who was eliminated in group stage.. interesting, could be some bug, as in my winners cup people can normally leave after being eliminated in certain phase...
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Hi there,
Can you give us some more info and screenshots as to why you can't leave the Winners Cup if you are eliminated? Do you get an error message if you click/tap on the resign button? Is the button greyed out? Any other issue?
From which platform are you trying to resign (webversion, iOS app or Android app)? Is it possible to resign if you use a different platform (if any available for you)?
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You likely can't exit the Winners' Cup after being eliminated because most competitive game modes keep players in until the entire event concludes. This is to finalize standings and rewards, allow spectating, prevent exploits, and is often a technical design choice. You'll need to wait until the cup officially finishes to exit.
@Bonnie219Bailey Okay! Thanks!
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I can’t leave the winners cup even tho I was eliminated and there is a button that I can leave but it gives me an error?!
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I can’t leave the winners cup even tho I was eliminated and there is a button that I can leave but it gives me an error?!
Hi there,
What does the error message say? And on which platform do you get the error message (webversion, iOS app or Android app)?
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Hi there,
What does the error message say? And on which platform do you get the error message (webversion, iOS app or Android app)?
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@sibli90_NL Hi mate,
please take the opportunity to clear the cookies and cache from your browser, including all data. After that, take another look and see what unfolds.
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@sibli90_NL Hi mate,
please take the opportunity to clear the cookies and cache from your browser, including all data. After that, take another look and see what unfolds.
@Lirind
I did as you said but it didn’t changed -
Hello guys,
So I was knocked out from the Winners Cup tournament but when I try to leave it says "You're not allowed to resign right now". Do I have to wait 24 hours or is it a bug? Thank you!
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I have forwarded the issue to the admins. Keep in mind that it is currently weekend, so we might not get a reply from them before Monday.