Support

@mehmet-alp-celep Hello mate...please make a ticket here >>> https://support.onlinesoccermanager.com/hc/en-us Use as much information you can for your problem....

Hi, You created this second account on World. It's not possible to merge them. If you want to maintain the NL one, you can/should delete the one you just created on worlkd and log on the Dutch version of the game to log on the correct one!

Hi, You can adjust Crew Nationality on both OSM Apps (iOS and Android). On Web it's not yet implemented, should be soon. In the meantime you can do as suggested by manager @Pondboy_NL by adjusting your Nationality on Web, crew Nationality was implemented to be same as Crew President, or you (or a Crew captain) change it on App

Hi, Results are not altered when you press skip. What happens most of the times, is that data wasn't fully updated from server and you were watching info from previous match on match experience. When you pressed skip, it just checked server to get final result and it updated data. I'm pretty sure that if you 'force' a refresh by going back to career and get in again and review the match, you'll get the correct resume on match experience!

Hi, Please fill in a ticket on support Provide all the info necessary to make it easier for us to help you the fastest possible. Don't forget to make it clear which account you want to use. It would be helpfull if you delete the othe(s) first, since you're only allowed to play with one.

Hi, Please try to clear your temporary files! NOTE: Most of the times CTRL + F5 is enough

As Eddie mentioned, these issues are handled directly with support via tickets. You've to be patient and wait a bit!

Money increases when we sell a player, but it also decreases when we buy a player. No bug in here!

And.... it's fixed and the fix is live already!

Hi This is not a bug. Shwing it like this means that you don't have enough CFs neither BCs for any of the solutions, so we show 'the standard' transfer option. Sending you to the shop it will let you know that the only way to buy this player is if you buy BCs. If it was possible to buy the player with any cpmbination of CFs and BCs available to you, it wouldhave been presented the option with the maximum BCs available and complemented with BCs.

Hi, Have you checked your SPAM folder? Some times reset pass e-mail ends up on spam folder. If you checked and it's not there, then have you tried to request a password reset using your manager name or mail address? My advice is that you try with both We're currently implementing the account delete option on Android app, so if all goes as planned it should be available on next release. All accounts deleted by users are permanently deleted after 90 days (we'll be reducing it to 30 days soon) and all data related with those accounts is removed from our DBs. If the reason why you want to delete your account is because you want to create a new one and be able to use same manager name, then you won't be able to create it before 90 (later will be 30) days. If the idea is to link it to same google/apple/fb/e-mail, then you should remove them from your current account before delete it! To do it you need to do it on settings. [image: 1666172077908-13f941e7-bbff-401d-add8-63134b4f73b1-image.png]