Support

We're here to help you with questions and bugs. ENGLISH ONLY!

9.6k Topics 33.0k Posts
  • Boss Coins

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    What about my boss coins? I had more then 400bc yesterday and for a momement that is only 80bc. Why?

  • Time of simulation of match

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    @MennaMontenna_NL That's the risk that you take if you do that last last minute.
    All times are aprox times, so there's nothing wrong from the osm side.

  • Errors

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    The site works fine, mabey you can provide us a screenshot of your problem?

  • Logged out randomly

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    Can you please delete any cache and cookies from you pc ? You can also download any new version of your browser...that helped me too... if this continues then please report it on Bug section...

  • multi account in league

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    @Aruś777 Hi, welcome.
    Cheatings will not be discussed at our forums.
    You can report it by going to the managers profile or if it does not work by email: EN.support@onlinesoccermanager.com

  • Fantasy League

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    @Gyro hi, welcome
    Yes it comes back at some point, but we never give any time frames for it.
    Next time ask questions at support please.

  • Crew forum questions

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    @King-Noel Crew forums are crew only. It's not possible to set topics for guests... Sorry, but that's something not possible to do on these forums.

    About moderation tools. It's not possible also. We're trying to implement it, but can't make any promises...

  • Error in Cup Calendar on iPhone

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    Which version of the app do you use?

  • Migration of crew forum threads

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    Hi,

    Unfortunately forums are not compatible and it's not possible to migrate the info from old forums to new ones.

    If you want to keep some of the info on old forums, you'll have to copy+paste it. We'll keep old forums accessible for some time (not forever), so you have time to copy all the info you want.

  • Training camp home/away

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    If you set a Training Camp when you play at home, it will have more impact on final result than if you set it when playing away. Both boost your team performance, but when set at home the boost is bigger!

  • A question

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    Profile page wasn't yet converted to 3.0 version. Please get back to us if it's not there after page is fully upgraded too!

  • Server plays the game ahead of schedule

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    @boufaljja Hi, welcome.
    There's no bug here, since those match times are aprox times.
    If you want to avoid this kind of situations, you'll have to set things up on time and not last minute.

  • Transfer list bug

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    @gabryaquila91 Hi, welcome.
    This is not a bug, players could train also at other clubs.
    That's the reason the rating can be higher if the club puts the player on the transferlist.

  • Oops Sorry, something went wrong!

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    @SUPERNOVA-8 said in Oops Sorry, something went wrong!:

    @Uggy-Bear

    Howdy Graham. ☺

    Could you please have a good look at your WiFi router too?
    I saw from your profile that you use a pc or laptop to loggin on OSM . So do I mostly. I'm facing the same problem with the Oops message but most of the times it's my wifi playing up that causes the connection problem.
    Or a second reason is when I'm logged in and close to simulation time then too many managers are also logged in and there is possible overloading , but I reload the page and the problem goes away pretty fast.

    Tip : Try to finish with your squads settings one hour before the sim time that you see on your league calendar. I believe you will see the difference. 😉

    Could you try this and let us know if it worked?

  • Is our new crew forum 'crew only'?

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    Only crew members are able to see and post on that Subcategory!

  • League transfers bug

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    They are running now.

    Tks for the report and we're sorry for the inconvenience!

  • Crewforum

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    @Sjinne_4_ever_NL Hi, can you please have a look at known bugs.
    You where looking at the right place.

    known-bugs

  • forum update

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    @Le-Tre-Creste Hi, you can also use this guide to learn how the forums work and also groups is included in the guide.
    new-forums-guide

  • Known Bugs

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    There's a bug on the forum software side (not on our hands to fix it), where users are not added to their language group or Crew forum group on first login.

    The way to fix this is by logging out of forums (it has to be done on forums, not on the game) and log back in.

    On second log in, all should be fixed 👍

  • to see if this might look

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    Please, take a look to Common Questions topic, join your language forums and make the question there 👍

    But if I understood your question, you're asking why for crews only points main account counts. If that's correct, it's because every user has to have one account and not all users play on subs. There will be improvements later on in crews, maybe this can be changed also!