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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.0k Posts
  • Moderator Options

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    FC Eddie_NLF
    You're welcome and I will close your topic then.
  • Didnt got Winner Cup Ticket

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    FC Eddie_NLF
    @CrackKlaus Hi there, When I look at your profile I see that you finished your league in Germany on October 7th. The Winners Cup ticket will only be available for 7 days before it expires. Since it's already October 18th now, your ticket is expired and thus can't be used anymore. Winners Cup tickets are issued around a day after the league has ended and is stored in your inventory (the blue-yellow OSM bag). So make sure to double check your inventory when next time you are eligble for the Winners Cup. If you see it there then you can go to any of your empty managerslots and look for the ticket on the "choose a team" page.
  • Email and password

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    No one has replied
  • What happens if you resign from crew battle

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    FC Eddie_NLF
    @JAY-ZO Thanks
  • Training question

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    SpecialOneS
    30 days ranking... it should be difference between current medals and medals 30 days ago, but this isn't working as expected for quite some time ago. It's on to do list to be rmoved, but since the impact on game is so low, prio is really low, but... there won't be a fix, it will be a removal (it may happen in a week or in a year...) Training progression it's only effective after you claim it, if you don't claim is like if player didn't trained/improved Club history B, several of those special leagues were not picked, no one was playing them, so we reduced the number of leagues active at same time so they're in fact played NOTE: For future, one question per topic please
  • Cannot Access My Account – Verification Code Not Received

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    Subject: Unable to Access My Old OSM Account Linked to Facebook Hello OSM Support Team, I hope you’re doing well. I have an old OSM account under the name عبد العزيز يعكوبي, which I created in 2018 and linked to my Facebook account. Recently, I’ve been trying to log in through Facebook as usual, but it doesn’t work anymore. I’m unable to access my old account. As soon as I enter my Facebook account in the OSM login section and click “Log in,” the screen shows an error page instead of opening my account. Could you please check the status of my account and help me recover access to it? I can send you a screenshot of the error screen if needed. Thank you for your time and assistance. Best regards,
  • ***purchase error***

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    FC Eddie_NLF
    @Dizzu28 Hi there, If an error occurs with buying a player with Bosscoins then the Bosscoins should be converted to Club Funds. That way you can buy the player again with the Club Funds. If Bosscoins weren't converted to Bosscoins then you should contact our customer support. They can check what went wrong. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us Make sure to provide as much details as you can.
  • E mail not confirmed

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    SpecialOneS
    OK, tks for the heads up. If this happens again, try to find ou why account becomes inactive, so we can reproduce and fix it!
  • OSM PROFILE (DAYS OF SUSPENSION)

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    SpecialOneS
    Fixed for you. We'll work on a global fix
  • How to change currency to buy Packs in the Store

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    FC Eddie_NLF
    @Cemil_Babanız Hi there, If you are playing on the webversion of OSM you should change the language to Turkish. That way the prices of the Packs should be listed in Turkish Lira. If you are using the OSM app then you can change the currency in your Apple Game Center account or your Google Play account.
  • Trying to log in on my phone

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    Make sure your app is updated and that your email is correctly linked to your OSM account. Check your spam folder for password reset emails. If nothing arrives, try logging in via browser or contact OSM support to verify your account status before your trip. Safe travels!
  • Training players

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    FC Eddie_NLF
    @kiddin1 Hi there, Welcome back to OSM. Yes, a player can now both train and play a match at the same time. This is a new feature that has been implemented several months ago.
  • no more ADs not working

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    FC Eddie_NLF
    @Mooge For a refund you will have to contact our customer support at https://support.onlinesoccermanager.com/hc/en-us
  • Özel Lig

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    FC Eddie_NLF
    @bekırd92 Like I already said, it's impossible to do anything about it. This is the way it has been designed with this current version of OSM that started in 2016.
  • what taht

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    abdullah61xA
    @FC-Eddie_NL It was data analyst, now fixed
  • Issue with manager profile

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    SpecialOneS
    And this is fixed too! Tks for reporting it!
  • Analyst is not working - Error 400

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    SpecialOneS
    @JAY-ZO Tks for the heads up/feedback!
  • Can’t exit a tournament

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    JAY ZOJ
    @FC-Eddie_NL Yes, it is now working.
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    FC Eddie_NLF
    This should be fixed.
  • green notification icon not working on Safari (website version)

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    FC Eddie_NLF
    This should be fixed