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We're here to help you with questions and bugs. ENGLISH ONLY!

9.6k Topics 33.0k Posts
  • RedDaGrateR

    Fast response PLEASE. I win my league today, how much boss coins do I get?

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    FC Eddie_NLF

    I will close your topic then 👍

  • Enes ELMASSE

    reklam izlenmiyor

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    FC Eddie_NLF

    @Enes-ELMASS

    Hi there,

    I understand your frustration, but this issue is not as easily fixed. You have to be patient until it is. If you have acces to the OSM app on your phone then you can still watch the ads on that platform.

  • TornadoShootT

    Scout - no GK to pick

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    FC Eddie_NLF

    @JAY-ZO Thanks 👍

  • coutoj 0C

    This topic is deleted!

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  • È

    This topic is deleted!

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  • ORBANOVSKIO

    Info

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    FC Eddie_NLF

    @ORBANOVSKI

    Hi there,

    You're not the first one to use the "I lost, so there must be something wrong with the game" card. Unfortunately for you, there is nothing wrong with the game. Losing is part of it.

  • Raymond Goethals IMR

    Oops, something went wrong

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    FC Eddie_NLF

    Hi there,

    The Oops, something went wrong error is due to some issues with the adplayer on the webversion. They have disabled the adplayer for the time being, so now you should be able to play again.

  • ruiprscR

    Bug - Finances and Interests

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    FC Eddie_NLF

    @ruiprsc

    Do you have the club funds on Savings during match simulation? That is a requirement to get the interest in the first place.

    Again, it will be added on Savings. So post some screenshots of your Finance page before and after match simulation. Preferably with date and time visible.

  • JAY ZOJ

    Transfers in friendly battle league.

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    SpecialOneS

    Friendly battle is a 'standard' league, with a special schedule. Being a 'standard' leagues, it means that users can request it and be moderators. If they can be moderators, they can enable/disable ALL options.

    This includes transfers... It's up to user that requests the league to enable/disable transfers. So, this been said, transfers can be disabled!

  • SkrycerS

    I want to recover my old account

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    FC Eddie_NLF

    @Skrycer

    Hi there,

    Accounts that have been inactive for 3 years are permanentely removed from the database. This is required due to the global GDPR ruling (privacy laws). So if it is already more than 3 years ago that you last logged in to your account, then it will be removed.

    You could try going to our customer support and ask for a definitive check with the e-mailadress that you had linked to that account. They can verify if it still excists or not. You can find our customer support using the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

  • Hossein2864H

    Stuck on Fantasy Tournament screen after resigning – Website version

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    Hossein2864H

    thanks

  • P

    Made a Fantasy League but...

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    JAY ZOJ

    @Perejongen_NL
    Hi. I dont know about the second issue, but i think for the first one, your league will be full of CPU teams

  • B

    change of formation and selling players

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    JAY ZOJ

    @beef57_NL
    This means you have 4 midfielders. It is the minimum amount every team needs. You’ll have to buy a midfielder if you want to start selling others.

  • DDark1D

    Trash game

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    DE XRISTD

    Hello mate...you can express your opinion but in a more appropriate way please ....

  • mcafee_4M

    Inviting friends

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  • _cigano__

    Plinko publicity what a shame

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    FC Eddie_NLF

    @_cigano_

    Thank you. I have forwarded this to Gamebasics.

  • Ferruccio 104F

    Problem of acces

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    FC Eddie_NLF

    @ronaldo_45471 @Ferruccio-104

    Hi there,

    You should clear the cookies and cache of the browser you are using. That usually fixes the issue.

    If you have the issue in the OSM app then force close the app and open it again.

  • ronaldo_45471R

    This topic is deleted!

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  • RotteZwiesjR

    Can't login on iphone app

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    FC Eddie_NLF

    @RotteZwiesj

    You're welcome 🙂

  • musafc_10M

    Bought Gold Pack and didn't receive anything

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    FC Eddie_NLF

    @musafc_10

    Hi there,

    I'm sorry you had issues with the Player Back, but you will have to contact our customer support for these kind of issues. They can verify that you purchased the pack and give you a new one or give your money back. You can find our customer support through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment. Depending how busy it is, it might take several days before you receive a reply from them.