Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.0k Posts
  • Club Information

    Locked
    2
    0 Votes
    2 Posts
    70 Views
    FC Eddie_NLF
    @Olayimika Hi there, If you are having an issue in OSM then please refer to our bugtemplate on how to report an issue. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3 You can create a new topic using this template to report your bug.
  • does not open

    Locked
    2
    0 Votes
    2 Posts
    62 Views
    FC Eddie_NLF
    @battalgazi_ccc Hi there, Can you be more specific about your issue please?
  • Login Issue: OSM App Automatically Logs Into the Wrong Account on iPhone

    Locked
    2
    0 Votes
    2 Posts
    71 Views
    FC Eddie_NLF
    @mcfc_uae Hi there, For account issues you will have to contact our customer support. They can help you out with that. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • This topic is deleted!

    0
    0 Votes
    0 Posts
    26 Views
    No one has replied
  • 0 Votes
    3 Posts
    69 Views
    FC Eddie_NLF
    @Meffıe_NL Hi there, If the status is pending then that means that revu still has to check your status of the offer. This might take a few days. If it's listed as 'credited', but you are sure you didn't received the rewards, then you will have to contact our customer support. They can help you out then. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Can't get reward for completing missions? 2.0

    2
    1 Votes
    2 Posts
    137 Views
    SpecialOneS
    Hi, sorry that you're facing such an issue, but... Can you please help us helping you? We need more information: platformn (Web, iOS, And) if App, which version What's the reward that is giving problems? Images/videos are always welcome
  • Issue with claiming rewards from missions

    Locked
    4
    0 Votes
    4 Posts
    328 Views
    FC Eddie_NLF
    @Perzikstruik_NL This has been fixed now. You will only get the claim button for Bosscoin rewards.
  • boss coin stored

    Locked
    7
    0 Votes
    7 Posts
    197 Views
    FC Eddie_NLF
    This has now been fixed. You will only get the claim button for Bosscoin rewards
  • Can't get reward for completing missions?

    Locked
    2
    1
    0 Votes
    2 Posts
    121 Views
    SpecialOneS
    This was fixed already in time for all users to claim it
  • Game is just roaming all the time

    Locked
    6
    1 Votes
    6 Posts
    379 Views
    GORDON MILNE 1990G
    Thank you for the information. It might be because of simulations,usually happens during evening time. But I will try all your recommendations.
  • Yesterdays simulations

    Locked
    2
    0 Votes
    2 Posts
    57 Views
    SpecialOneS
    You should have received a notification... Due to the issues with cloudflare worldwide, OSM NL was down for quite some time in the evening, so we chose to postpone matches on OSM NL only!
  • My game closes as soon as I open it

    Locked
    4
    0 Votes
    4 Posts
    142 Views
    SpecialOneS
    Yup, no feedback from user which means that it was working....
  • Elite Managers League points ?

    Locked Moved
    5
    4
    0 Votes
    5 Posts
    230 Views
    SpecialOneS
    There was an error upon league creation and some leagues were created before the fix. We've set all teams with goal 6!
  • this violates our rights

    Locked
    2
    0 Votes
    2 Posts
    73 Views
    FC Eddie_NLF
    @soliman10_8 Hi there, That message is there for a reason and indicates that you would go against the OSM terms. This is to prevent users from cheating.
  • Ads not finishing/training not accelerated

    3
    1 Votes
    3 Posts
    136 Views
    NetvigatorN
    Hi there, all good from my side, still playing continually, but not enough time for forums, thanks for replying, I'll try and get some records for you.
  • Error with league table

    Locked
    5
    1
    0 Votes
    5 Posts
    502 Views
    FC Eddie_NLF
    @JAY-ZO Oh yeah, forgot to mention it. Issue has indeed been fixed manually. They will look for a permanent solution if this league will become available again in the future.
  • Bought Elite pack No player in Inventory

    Locked
    2
    0 Votes
    2 Posts
    137 Views
    FC Eddie_NLF
    @Wayne-the-special-one Hi there, If you still don't see the Player Pack in your inventory, you will have to contact our customer support. They can check what happened. You can contact them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • favoritism

    Locked
    2
    1
    0 Votes
    2 Posts
    134 Views
    FC Eddie_NLF
    @Muhammed-Ali-Reigns Hi there, I get that losing always sucks, but the engine doesn do favoritisme.
  • Bundle Pack

    Locked
    3
    0 Votes
    3 Posts
    93 Views
    FC Eddie_NLF
    @Wayne-the-special-one Hi there, The Bosscoins will automaticaly be added to your account (your Bosscoins stack) and not added to your inventory like the other items are. If you are still sure they haven't been added, then you will have to contact our customer support. They can check what happened. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. If you add proof op payment they can help you inmediately.
  • This topic is deleted!

    0
    0 Votes
    0 Posts
    4 Views
    No one has replied