Support

@ruben-sousa10 Hi there, Assuming this is about the OSM app on iOS: this is a known issue, but unfortunately there is no solution for it for the time being. It's advised to play OSM on the webversion.

@Francisco_05 Hi there, This is a known issue, but unfortunately there is no solution for it at the moment. It's advised to play OSM via the webversion.

@GeoRo27 Hi there, Assuming you are talking about the OSM app on iOS, then there is nothing to be done about it at the moment. The issue is known, but there is no fix for it. It's advised to play OSM via the webversion for the time being.

@cscrajin If you are still facing issues then it is best to contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose 'OSM'. Then you can fill in the contact sheet. Make sure to provide as much details as possible.

@MarcusWöll Hi there, Good to hear that it is solved. If it happens again just wait a bit longer and see if the pop-up removes itself automaticaly. The Bosscoin will then be added. If not then report it again.

@namego-2 Hi there, If Bosscoins aren't added to your account you will get an option to claim them. This might take up to a day before that option becomes available.

@Brandjes_NL Hi there, If Bosscoins aren't added to your account you will get an option to claim them. This might take up to a day before that option becomes available.

@Diogo-Saka Good to hear

Hi, We're sorry that you're facing problems with OSM, but reporting it like this won't help us helping you at all. Please refer to this topic on how to report a problem.

HI, You shouldn't open several windows playing videos. There're protections in place for that and limitations on number of videos/rewards.

@tygret21_NL Hi there, For some reason the screenshots don't work. But every week on Tuesday there are around 20 players that will get the in-form-status, so there is always a chance that quite a few of those players will be put on the transferlist. And then it depens on how fast they are bought by the managers in your league.

@Papum-Piruly Hi there, This is a known issue, but unfortunately there is no fix for this at the moment. It's advised to play OSM on the webversion until the issue is resolved.

@tousif_71 You're welcome And thank you aswell @jasiuk88

@jasiuk88 Thank you

@CRISTIANO-MEGLIO-DI-PESSI Hi there, Assuming you are refering to the OSM app on iOS: this is a known issue, but unfortunately there is no fix for this for the time being. You will have to use the webversion of OSM to play. If you are referening to something else, then please create a new topic and give us more details about your issue. You can use our bugtemplate for reference on how to report an issue. You can find our bugtemplate via the below link. https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read/3

@UrkezaTemp Hi there, Locked/suspended accounts and cheatings will never be discussed or handled on the forum. You can appeal by logging into your account.

@LordCalcium Hi there, If you paid for Bosscoins from the store but didn't receive them, you will eventually be able to claim them via a claim button. This might take up to a day.