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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.3k Posts
  • poccnrP

    ANDRE ONANA BUG

    Locked
    2
    1 Votes
    2 Posts
    155 Views
    FC Eddie_NLF
    @poccnr Hi there, First off: please, don't use caps lock. Secondly: the reason why the full name is displayed, is because in Everton there plays a footballer called Amadou Onana. Since their first name both start with the letter 'A', they have their full name listed on OSM. Otherwise you would either get Onana and Onana or A. Onana and A. Onana.
  • Lenhador FamiL

    App not open

    2
    0 Votes
    2 Posts
    144 Views
    matiasão_3M
    s@Lenhador-Fami same bro are you on iphone? it says sorry, there is an error over and over again
  • WhiteeeW

    My former account was banned and I have no reason why.

    Locked
    10
    5 Votes
    10 Posts
    274 Views
    FC Eddie_NLF
    @Whiteee Have you already tried to appeal again? If that still doesn't work then it is best to go to our customer support via the below link. We don't handle cheatings and locked/suspended account on the forum. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet in English. Add as much details and include that it wasn't possible to appeal directly from your account.
  • Big Eleven 2023B

    Picture in the Battle Profile

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    0 Votes
    2 Posts
    110 Views
    YOUSEF3010Y
    @Big-Eleven-2023 said in Picture in the Battle Profile: No matter what I try, it doesn't work. What format (jpg,png) does the image have to have that I want to insert? Size maximum 195 kb?
  • Hulk2012FCPH

    can a third team see others training camps used?

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    0 Votes
    2 Posts
    154 Views
    FC Eddie_NLF
    @Hulk2012FCP Hi there, No, they can't. This is hidden for everyone except your opponent.
  • Capitão ItalloC

    Nationality

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    0 Votes
    2 Posts
    111 Views
    BernardoBraunB
    @Capitão-Itallo said in Nationality: How do I change the nationality (when I created the account the nationality was automatic and I didn't find the option to change it) This is only possible on PC
  • M

    Launching problem

    help
    2
    0 Votes
    2 Posts
    139 Views
    J
    Hi, An having exact same problem when try to use the app, keeps crashing
  • Vicent21V

    Error 1000-1

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    0 Votes
    1 Posts
    117 Views
    No one has replied
  • VascoKiprich_NLV

    Why?

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    0 Votes
    2 Posts
    125 Views
    DE XRISTD
    @VascoKiprich_NL Hello mate....support forum is not for discussion , mostly....is for makimg questions and get the reply....if you have another question, make a new topic and quote the topic you wish to refer to....
  • CrAcK.1987C

    Club or starting team value

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    0 Votes
    2 Posts
    216 Views
    DE XRISTD
    @CrAcK-1987 Hello mate...don't open same topics...you have one on OSM the game....the support if for problems on the game play of the game, not for sharing opinions.....
  • Ahmet CeylannnA

    I can't get free coins

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    0 Votes
    2 Posts
    142 Views
    tarigund43T
    The first step should be to reach out to the customer support or technical support team of the game you're playing. Burger King Survey They are best equipped to help you with in-game issues, including problems related to earning coins or watching ads.
  • LHayesL

    Game turned out completely different than what I was told

    Locked
    2
    0 Votes
    2 Posts
    148 Views
    FC Eddie_NLF
    @LHayes Hi there, When you skip things in Match Experience there is a chance that there are some anomalies, like you mentioned. This is just cache related. The goal from Neymar was most likely canceled due to the VAR, but because you skipped, the whole Match Experience got skewered. If you watch the entirety of Match Experience again without skipping anyting, it will most likely show that the goal from Neymar got canceled.
  • Monteiro1111M

    Can´t open in IOS

    1
    1 Votes
    1 Posts
    128 Views
    No one has replied
  • otman347891O

    Battle : division problem

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    1
    0 Votes
    1 Posts
    80 Views
    No one has replied
  • CrAcK.1987C

    The matches from subaccounts 3 and 4 disappear

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    1 Posts
    86 Views
    No one has replied
  • VascoKiprich_NLV

    Wrong club?

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    0 Votes
    2 Posts
    129 Views
    SpecialOneS
    Hi Team corrected!
  • ammarex_88A

    Coins Payment Error

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    0 Votes
    1 Posts
    80 Views
    No one has replied
  • A

    cannot open osm IOS app

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    4 Posts
    342 Views
    SpecialOneS
    Hi, We're sorry that you're facing issues when accessing OSM. Some of the reasons for these situations are: Bad/Slow internet Device being used with other accounts that were locked/deleted by user. Deleting an account doesn't necessarily mean you can log on another account on same device. OSM made it harder for users to switch accounts to minimise cheating. If it's bad internet, then you've to try again later. If it's because you logged with a different account previously, I suggest you to contact support with a clear explanation and name of the accounts involved.
  • C

    Osm API

    api
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    0 Votes
    2 Posts
    201 Views
    Ocied1982O
    @chappaa said in Osm API: is there a public osm api to build an app for my friends league? OSM has usage policies in place to ensure fair and responsible use of its data. These policies may include rate limiting, usage restrictions, and guidelines for data attribution. Be sure to review and adhere to these policies when using the OSM API.
  • Travi_DT

    I bought an offer & didn't get my cash!

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    0 Votes
    2 Posts
    95 Views
    SpecialOneS
    When situations like this occur, where payments take a bit longer to be completed, users get later a claim option. The information we've is that payment was complete and you just need to claim it Note: If you've an adblocker it may be hiding the claim option from you.