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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • Price of 100+ rated players on the transfer list (boss coins)?

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    FC Eddie_NLF
    @Majstor-Matt Hi there, There is a test going on with transfer fees. Once the test is over they will analyse the results and make a decision wheter or not to change the transfer fees. As this is a test, there is no communication about this. They don't want that to infuence users behaviour.
  • Welcome Bundle

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    FC Eddie_NLF
    @garybhoy23 Hi there, When you buy items from the OSM Store you can find them in your inventory, which is the blue-yellow OSM bag you will see at the top of the screen on every page. If you don't find them there, then you will have to contact our customer service. They can help you out with this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • It is possibile to restore players physic form?

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    FC Eddie_NLF
    @devitoluca Hi there, The only way to restore their fitness is to not let them play for a match. Keep in mind that if you put them on the bench they could still being substituted.
  • Double Boss coins

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    FC Eddie_NLF
    @MarcusWöll @JonyG07 Hi there, This is not a bug. The Double and Triple Bosscoins event don't apply to watching the ads. They will just give 1 BC. This only applies to the offers that are being given on the offerwall in the OSM app from our current three providers.
  • Boss Coin: Ads not playing

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    FC Eddie_NLF
    @Travi_D Something is blocking the ad from starting, then. Have you also checked if your browser or your firewall has disabled pop-ups? I doubt the devs will find anything, so we could really use a video of your ads not playing.
  • Money transfer

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    FC Eddie_NLF
    @souhail-wissam Hi there, If you bought Bosscoins in the OSM Store and they aren't inmediately added to your account, then you should be able to claim them when you go to the career page.
  • Is this a bug or a new update?

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    FC Eddie_NLF
    @carlosc1998 @Lirind Hi there, There is a test going on with transfer fees. After the test is over they will analyse the results and decide if changes to the transfer fees will be made or not.
  • Updated post problem

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    FC Eddie_NLF
    @MEETİNN Hi there, If this is still an issue, then try removing the cookies and cache or force close the OSM app.
  • Club assets

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    FC Eddie_NLF
    @Emanuel-Eicher Hi there, You can find them in your inventory (the blue-yellow OSM bag).
  • Private League

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    FC Eddie_NLF
    @Cüneyt-Kartal Hi there, No, it's not possible to disable friendlies.
  • This topic is deleted!

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  • Can’t even access the app

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    FC Eddie_NLF
    @mrTorero Hi there, Unfortunately, your screenshot hasn't been uploaded to the forum properly. Can you try again (you might have to reduces the filesize of your screenshot) and give some more details about your issue?
  • Game down?

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    FC Eddie_NLF
    @Siempre-Zizou Hi there, I don't know. Do you still have this issue? If so, have you already tried to remove the cookies and cache of force closed the OSM app?
  • problems with interest

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    FC Eddie_NLF
    @Ternu99 Hi there, This is how the interest system works: You're Club Funds are on Savings during the match simulation. The 2% interest that you will get is added to your Savings after the new matchday has started. So the amount of Club Funds that you have on Savings should be equal to the Club Funds you had on Savings before the match + the 2% interest given. So double check if this is correct. If not, then we will need screenshots of your Finance page from before and after the match.
  • Go check your game algoritm

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    FC Eddie_NLF
    @Tong-Bi-Thu Hi there, As to why your topic gets closed: the Support Forum is for asking questions and to point out bugs. That you lose more often is not a bug and we already gave an answer to your question. If you want to see how other managers think about this, then create a topic on OSM: The Game. That forum is meant for discussions. I don't know why a small increase would be such a bad thing that it needs fixed or why you are blaming the game's algoritmes for it. They are far too complex to just say: you have more ball possesion, chances and shots on goal, so you win the match. Perhaps your opponents are starting to use different tactics that work better against your own tactics. If you feel that you are starting to lose too much with those tactics, then try to come up with something else and see if you can get that percentage lower again.
  • Deleted my osm account, and i cant change my account

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    FC Eddie_NLF
    @Beco3158 Hi there, I'm sorry, but here on the forum we can't help you out with account issues. You will have to contact our customer service for this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • My team performs better but always lose

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    DE XRISTD
    This has been answered many times...closed..please don't open same topics...consider this as a warning...
  • Martinique and France nationality issue

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    FC Eddie_NLF
    @Majstor-Matt Thanks. I have reported it.
  • Better Team but lose - Please fix this

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    DE XRISTD
    @oigioioi Hello mate...nothing to fix here...i already said that better stats doesn't mean you have to win almost all the games you are playing...if you find more dificult to win games, you must try to adjust the way you are playing....
  • I didn't get bonus for level 28 in space battleship yamato

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    DE XRISTD
    @pa7pek7 Hello mate..you have to cantct the company that provides the game you are playing...