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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • A

    I think there is a player who is cheating in my league

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    143 Views
    FC Eddie_NLF
    @Allezinn Hi there, This might be considered as cheating, but final verdict is up to our admins. In order to report this user you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' in the dropdown menu to fill in the contact sheet.
  • F

    something wrong

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    195 Views
    DE XRISTD
    It's been a glitch on the site that takes us to the "Home" page again and again....it will be fixed as soon as possible..sorry for the inconvenience....
  • A

    Complaint

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    FC Eddie_NLF
    @Almontaser80 Hi there, You have to click on the 'claim' button twice. The first one is on the page of match prediction itself. Then you get a pop-up where you have to click the button again. After that they should be added to your account. In order to double check if the 10 Bosscoins were really added to your account or not, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Y

    Bug of adding universal trainer

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    Y
    Thank you very much Eddie, I would also like to add that when the training is over on the web, the request message still appears. I add a player to the training from my Android phone and watch the video from my computer for -2 hours. There is an error, I would like to inform you, have a healthy day.
  • M

    League/Statistics not showing on web version

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    FC Eddie_NLF
    @MED199 Hi there, Remove the cookies and cache of your browser and try again. Perhaps that solves it. If not, also try using a different browser.
  • KoningCo_NLK

    Find league on a different server

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    FC Eddie_NLF
    @KoningCo_NL Hi there, You can't anymore. This page on the webversion has been removed. There were too many experienced users that took advantage of this and started managing teams on servers where the new players are playing on to get easy wins. The server system is implemented in a way that users are placed on a server based on their geolocation and experience. You can always start a new league in Laos if there aren't any leagues that have your preference, either by creating your own league or have OSM create a league for you by selecting an occupied team.
  • C

    I want to inquire about something

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    FC Eddie_NLF
    @Cotch_Ahmed You're welcome
  • furkansay94F

    How Illegal Transfers Report

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    FC Eddie_NLF
    @furkansay94 Hi there, If you submitted a ticket in English, then you have to be patient until you get a reply.
  • By_SedatB

    emulator and browser problem

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    SpecialOneS
    I don't know that emulator, so I assumed that you were opening emulator from browser... If you're having issues with opening browser, please: Clear your temp files (cookies included) Check for adblocks or antivirus blocking OSM Check your internet connection speed If you still have issues, please provide us more info like OS, browser version and a video/screenshots of the error
  • zanimq1222Z

    OSM elbrus_75

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    74 Views
    FC Eddie_NLF
    @zanimq1222 Hi there, Cheating won't be discussed on this forum. To report someone you have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • C

    This topic is deleted!

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    No one has replied
  • K

    Browser: Empty transfer list

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    SpecialOneS
    It seems like it's fixed! Once more, thank you for your help on finding what was wrong
  • S

    "Issue Rejoining League After"

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    FC Eddie_NLF
    @shebl_0 Hi there, I'm sorry, but once you have resigned from your team it's impossible to rejoin that team again. So there is nothing that we can do about this.
  • S

    account problem

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    FC Eddie_NLF
    @specialonegoki_4 The error message that login/password is incorrect means that you are trying to log in on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions that act independentaly of each other. You can have an account on both versions, but it can't be used on the other version. For iOS you can change the version by going to the settings of the OSM app through the settings of your phone. Select OSM NL for the region and you should be able to log in with your credentials.
  • Mzaffer51M

    Disgraceful game

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    No one has replied
  • Carlo Angelotti 37C

    I don't understand WHY i receive ''-343 points''

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    106 Views
    Majstor MattM
    @FC-Eddie_NL said in I don't understand WHY i receive ''-343 points'': The goal your team had and the amount of places you finished ahead of that goal, do not factor into that and are only used for the end of season bonus. This is sadly the biggest problem with medals. And also one of the main reasons why 90% of the leagues are empty, there is no motivation to paly with low objective, only with high ones
  • E

    This topic is deleted!

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    No one has replied
  • DSPECIALONED

    Players not selling in transfer madness

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    182 Views
    FC Eddie_NLF
    @ALIDGOAT_2 Hi there, The transfer madness event gives an increased chance in selling your players, which means that it still possible that it takes a while. You just have to be patient.
  • T

    Scout

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    FC Eddie_NLF
    @Thijs_Poppe_Stegeman_NL Hi there, As @Majstor-Matt stated above, this is most likely due to the fact that there are no players left that fits your search criteria. The scout wil then offer different players that come as close to your search criteria as possible and who are still available. There are not a whole lot of players who are in te 85-99 range and you will have to wait until managers in your league train players into that range and then sell them. Then you might be able to scout those players again.
  • D

    my season disappeared

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    2 Posts
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    FC Eddie_NLF
    @djpaulsound Hi there, If you created a ticket through our customer support at https://support.onlinesoccermanager.com/hc/en-us, then you need to wait until you receive a reply. Depending on how busy it is, it might take a few days before they can respond. Also check your spamfolder as the reply might end up there. If you mean this support forum, then I can't find any other topic that you created. So you probably wrote the topic in a different language then English and was thus removed from the forum. This is our policy in regards to non-English topics as is stated in the below topic. https://forum.onlinesoccermanager.com/topic/14088/can-t-find-your-topic-post-read-this