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  3. Boss coins bug on web

Boss coins bug on web

Scheduled Pinned Locked Moved Support
20 Posts 11 Posters 1.7k Views 13 Watching
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  • Ivan Liverpool JovanovicI Offline
    Ivan Liverpool JovanovicI Offline
    Ivan Liverpool Jovanovic
    English Users
    wrote on last edited by
    #1

    Hi, there is some problem with coins on web. I can't watch ads since 9 am in the morning. I can watch it on mobile, but can't on web. When I click to watch it on web, there is a message: "We ran out of buisness offers for now. Check back with us later." It is something that can happen from time to time, but usually when I see this message, after maybe 15 minutes I can watch ads, but now, it past 7 hours from the first time it shows me this message and I am still unable to watch adds.

    Da bi bio najbolji, moraš pobijediti najbolje.
    Anything is possible. Anything.

    1 Reply Last reply
    0
    • LirindL Offline
      LirindL Offline
      Lirind
      wrote on last edited by
      #2

      If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

      "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein | "Learning by making mistakes and not duplicating them is what life is about." - Lindsay Fox | "Everyone makes mistakes in life, but that doesn’t mean they have to pay for them for the rest of their life."

      Daniele BenjiaminD 1 Reply Last reply
      0
      • TagovailoaT Offline
        TagovailoaT Offline
        Tagovailoa
        wrote on last edited by
        #3

        Generally no business offers anywhere, coin, training, scout etc. .
        Can happen, should not.

        Maybe we get some sweet double coins earlier as compensation ...🤺

        Eric Cantona vs Bruce Lee

        1 Reply Last reply
        0
        • G Offline
          G Offline
          George Mac
          English Users
          wrote on last edited by
          #4

          Is there any update on this,
          between the ads not working, and paying extra for training that I would have had covered by ads, I am about 100 BC down on the day.
          This game is becoming harder to play for web users to compete already ,
          with no business club offers (except watching ads) ,and 3 less free BC per hour than others.
          Please can we get a response to this.

          1 Reply Last reply
          0
          • G Offline
            G Offline
            George Mac
            English Users
            wrote on last edited by
            #5

            More than 24 hours now.....and not a response, except to report it as a "bug". Maybe shows how they treat "free players".
            Can we have an update and be treated with some courtesy please ?

            1 Reply Last reply
            0
            • Augusto VarzielaA Offline
              Augusto VarzielaA Offline
              Augusto Varziela
              Portuguese Users
              wrote on last edited by
              #6

              I expect the double or TRIPLE boss coins this current week or weekend.

              Too much boss coins "lost"!!

              Fix the damn problem.

              1 Reply Last reply
              0
              • TagovailoaT Offline
                TagovailoaT Offline
                Tagovailoa
                wrote on last edited by
                #7

                Maybe it is no bug ... hmmmm.

                In case I have to change my strategy and for sure I will play only one slot instead fours.
                Strange that there is no official communication about this issue, as an daily online game.

                At least it's all speculation.

                Online GM makes fun but there are quite other things which are appealing 🍆 🍑
                Have fun ...

                Eric Cantona vs Bruce Lee

                1 Reply Last reply
                0
                • R Offline
                  R Offline
                  ryan yabas
                  English Users
                  wrote on last edited by
                  #8

                  In any other online game that I have played, the admin/owners deal quickly with issues like this.

                  In order for them to earn from people that spend a lot , they need competition from others who pay less or watch ads (which their company also earn from).

                  If , a day and a half after a problem is raised , they cant be bothered to even give a response like "We are aware of the issue and are trying to deal with it" or even "we dont care about web users and will deal with it in March 2022" , then it shows there is a major breakdown in any Customer Service here.

                  Any cash that I , and probably many others might have paid can be put to better use,

                  1 Reply Last reply
                  0
                  • LirindL Lirind

                    If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

                    Daniele BenjiaminD Offline
                    Daniele BenjiaminD Offline
                    Daniele Benjiamin
                    Community Manager
                    wrote on last edited by
                    #9

                    @Lirind said in Boss coins bug on web:

                    If you all have the same problem then report as a bug. How to report a bug click on this link >>> How to Act - Bug Report Template

                    guys you all are complaining about this issue, but none of you have reported this bug filling the specific report that Lirind has mentioned, or am i wrong?

                    Forum Moderator since 06/2017 - Staff Support since 11/2017 (18401 emails, 15269 cheater reports) - Italian Community Manager since 9/11/2021
                    Per contattare il supporto Gamebasic (lingua inglese): https://gamebasics.zendesk.com/hc/en-us/requests/new

                    1 Reply Last reply
                    0
                    • G Offline
                      G Offline
                      George Mac
                      English Users
                      wrote on last edited by George Mac
                      #10

                      It is very simple.
                      (1) On the web , for the last two days. when users click on anything regarding adverts for free bosscoins/reducing training time or scouting time

                      (2) The response is
                      Out of business
                      We ran out of business offers for now. Check back with us later.

                      (3) Everyone has stated this and no-one has replied.
                      Making a new thread with "Bug" in title should not be needed to get a response.

                      1 Reply Last reply
                      0
                      • Ivan Liverpool JovanovicI Offline
                        Ivan Liverpool JovanovicI Offline
                        Ivan Liverpool Jovanovic
                        English Users
                        wrote on last edited by
                        #11

                        I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

                        Login: Ivan Liverpool Jovanovic
                        Account: all slots
                        League number: (not mandatory if you don't know how to find it)
                        Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
                        Platform: Website PC
                        Screenshots:
                        bug.png

                        Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

                        ***For bugs related with the full website and Facebook versions, please add:
                        Browser: Chrome

                        Da bi bio najbolji, moraš pobijediti najbolje.
                        Anything is possible. Anything.

                        King_Jamiu_10K 1 Reply Last reply
                        0
                        • Ivan Liverpool JovanovicI Ivan Liverpool Jovanovic

                          I agree with @George-Mac , there's no need for opening a new thread. I open this one because I thought the problem will be solved. And I think I gave a clear explanation of the problem. But if you want it official, here it is:

                          Login: Ivan Liverpool Jovanovic
                          Account: all slots
                          League number: (not mandatory if you don't know how to find it)
                          Date & Time of the bug: It started yesterday morning (22nd September 2020) somewhere between 9 and 10 am CEST
                          Platform: Website PC
                          Screenshots:
                          bug.png

                          Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

                          ***For bugs related with the full website and Facebook versions, please add:
                          Browser: Chrome

                          King_Jamiu_10K Offline
                          King_Jamiu_10K Offline
                          King_Jamiu_10
                          wrote on last edited by
                          #12

                          @Ivan-Liverpool-Jovanovic Hi,

                          This has been forwarded!

                          alt text
                          "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

                          1 Reply Last reply
                          0
                          • titano10_0T Offline
                            titano10_0T Offline
                            titano10_0
                            Italian Users
                            wrote on last edited by titano10_0
                            #13

                            Login: titano10_0
                            Account: all slots
                            League number: (not mandatory if you don't know how to find it)
                            Date & Time of the bug: from 22nd September 2020
                            Platform: Website PC
                            Screenshots: Senza titolo.png
                            Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

                            ***For bugs related with the full website and Facebook versions, please add:
                            Browser: Chrome

                            titano10_0T 1 Reply Last reply
                            0
                            • Erlangen 34E Offline
                              Erlangen 34E Offline
                              Erlangen 34
                              English Users
                              wrote on last edited by
                              #14

                              I have the same problem nearly 48 hours on the web

                              1 Reply Last reply
                              0
                              • Ivan Liverpool JovanovicI Offline
                                Ivan Liverpool JovanovicI Offline
                                Ivan Liverpool Jovanovic
                                English Users
                                wrote on last edited by
                                #15

                                Hi guys, just to inform you that for the first time since Monday morning I manage to watch videos on web. Just now I watched all 6 videos to get coins, I manage to speed data analyst and training. So, it seems now that it works fine for me. Check it in your accounts as well.

                                Da bi bio najbolji, moraš pobijediti najbolje.
                                Anything is possible. Anything.

                                1 Reply Last reply
                                0
                                • R Offline
                                  R Offline
                                  ryan yabas
                                  English Users
                                  wrote on last edited by
                                  #16

                                  Seems like its working now, just 2 and a half days worth of coins lost.

                                  It would also be nice if someone could say when a bug is sorted, because I am sure many , like me, have given up attempting to get the adverts and were waiting to read here that it was sorted.

                                  Also an apology for the inconvenience caused would not be a bad idea if the idea that there is Customer Service here was to be maintained.

                                  Thanks for eventually sorting it

                                  1 Reply Last reply
                                  0
                                  • TagovailoaT Offline
                                    TagovailoaT Offline
                                    Tagovailoa
                                    wrote on last edited by
                                    #17

                                    Coins are running👣 ahead.
                                    Thanks ... 🌹

                                    Eric Cantona vs Bruce Lee

                                    1 Reply Last reply
                                    0
                                    • titano10_0T titano10_0

                                      Login: titano10_0
                                      Account: all slots
                                      League number: (not mandatory if you don't know how to find it)
                                      Date & Time of the bug: from 22nd September 2020
                                      Platform: Website PC
                                      Screenshots: Senza titolo.png
                                      Bug step-by-step Description: When I go watching ads on web, this message is shown: "We ran out of buisness offers for now. Check back with us later." as you can see it in the picture. Also, I am unable to speed training sessions and data analyst (probably and scout, but I haven't use him in the last 2 days) on web.

                                      ***For bugs related with the full website and Facebook versions, please add:
                                      Browser: Chrome

                                      titano10_0T Offline
                                      titano10_0T Offline
                                      titano10_0
                                      Italian Users
                                      wrote on last edited by
                                      #18

                                      @titano10_0 Now it works

                                      1 Reply Last reply
                                      0
                                      • ToronydarusT Offline
                                        ToronydarusT Offline
                                        Toronydarus
                                        wrote on last edited by
                                        #19

                                        It works, but what about those who missed out?

                                        1 Reply Last reply
                                        0
                                        • King_Jamiu_10K Offline
                                          King_Jamiu_10K Offline
                                          King_Jamiu_10
                                          wrote on last edited by
                                          #20

                                          Well, it's easier to forward and fix issues when a proper bug report is made. Reporting without much details only delays support.
                                          @Ivan-Liverpool-Jovanovic Thanks for making a proper report. Hopefully, users will start making things easy by using the template. And yes, the issue is fixed!

                                          Topic closed!

                                          alt text
                                          "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

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