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  3. Bug on my Site!

Bug on my Site!

Scheduled Pinned Locked Moved Support
95 Posts 41 Posters 6.0k Views 33 Watching
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  • G Generic_Manager

    @Warren_006 wdym it's useless

    HUZAIFAH_ZAYDH Offline
    HUZAIFAH_ZAYDH Offline
    HUZAIFAH_ZAYD
    Portuguese Users
    wrote on last edited by HUZAIFAH_ZAYD
    #33

    @Warren_006

    Yeah it's useless the site need to be back to normal as soon as possible 😭😪

    We are missing a lot of training and can't even do transfers

    1 Reply Last reply
    1
    • K KushtrimLUB

      Are we going to be notified when it will be fixed?

      davesfenceD Offline
      davesfenceD Offline
      davesfence
      English Users
      wrote on last edited by
      #34

      I cannot log to my account... What is going on?

      1 Reply Last reply
      0
      • DE XRISTD DE XRIST

        Sorry for the inconvenience....our team are looking to solve this as soon as possible....

        KoningCo_NLK Offline
        KoningCo_NLK Offline
        KoningCo_NL
        Dutch Users
        wrote on last edited by
        #35

        @DE-XRIST Can transfer workers be postponed to later today? Some people can place new players on the transfer list now, while other people can't do this.

        1 Reply Last reply
        0
        • lutanicL Offline
          lutanicL Offline
          lutanic
          English Users
          wrote on last edited by
          #36

          same with me, hope they fix it soon

          1 Reply Last reply
          0
          • G Generic_Manager

            if you're on a computer (which i presume you are) you can inspect the white box out @KoningCo_NL

            MarcusWöllM Offline
            MarcusWöllM Offline
            MarcusWöll
            English Users
            wrote on last edited by
            #37

            @Generic_Manager how should this work? I have no idea

            Fear ForceF 1 Reply Last reply
            0
            • MarcusWöllM MarcusWöll

              @Generic_Manager how should this work? I have no idea

              Fear ForceF Offline
              Fear ForceF Offline
              Fear Force
              wrote on last edited by
              #38

              Fix it soon my match will be played in 2 hours and I don't even have a line up. It is a knockout royale so I don't want to lose

              FEAR THE FORCE OF FOOTBALL

              1 Reply Last reply
              1
              • DE XRISTD DE XRIST

                Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                MarcusWöllM Offline
                MarcusWöllM Offline
                MarcusWöll
                English Users
                wrote on last edited by
                #39

                @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

                KoningCo_NLK 1 Reply Last reply
                0
                • MarcusWöllM MarcusWöll

                  @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

                  KoningCo_NLK Offline
                  KoningCo_NLK Offline
                  KoningCo_NL
                  Dutch Users
                  wrote on last edited by
                  #40

                  @MarcusWöll I agree with you, now people who experience the bug miss the promotion because of the matchtime in less than 8 hours. Because of the bug it's better to do the promotion on Saturday and Sunday than on Friday and Saturday.

                  1 Reply Last reply
                  0
                  • B Offline
                    B Offline
                    brooklynusa
                    Italian Users
                    wrote on last edited by
                    #41

                    Anch'io ho questo bug !

                    J 1 Reply Last reply
                    0
                    • B brooklynusa

                      Anch'io ho questo bug !

                      J Offline
                      J Offline
                      Johnos Jesters
                      English Users
                      wrote on last edited by
                      #42

                      @brooklynusa Cant log into my account is there a bug in the system

                      1 Reply Last reply
                      0
                      • DE XRISTD DE XRIST

                        Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                        Fear ForceF Offline
                        Fear ForceF Offline
                        Fear Force
                        wrote on last edited by Fear Force
                        #43

                        @DE-XRIST said in Bug on my Site!:

                        Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                        What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                        @SpecialOne can you give us any update of the situations?
                        Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                        Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                        If I lose my matches because of this today, I will stop this game with a little rectangle!!

                        FEAR THE FORCE OF FOOTBALL

                        Caiu_77C 1 Reply Last reply
                        2
                        • Fear ForceF Fear Force

                          @DE-XRIST said in Bug on my Site!:

                          Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                          What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                          @SpecialOne can you give us any update of the situations?
                          Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                          Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                          If I lose my matches because of this today, I will stop this game with a little rectangle!!

                          Caiu_77C Offline
                          Caiu_77C Offline
                          Caiu_77
                          wrote on last edited by
                          #44

                          @Fear-Force said in Bug on my Site!:

                          until I lose my matches because of this bug!!

                          you can't enter the game on your phone??? 🤔

                          ~ The Holy Bastards (30/09/2020 ~ 20/12/2023)
                          🥈 World Nations Cup 2023 - Runner-Up 🇧🇷

                          Fear ForceF 1 Reply Last reply
                          0
                          • meester JasperM Offline
                            meester JasperM Offline
                            meester Jasper
                            English Users
                            wrote on last edited by
                            #45

                            I'm also waiting 'till 5.30 AM, still can't do a thing. Maybe the game should be offline untill the problem is solved?

                            1 Reply Last reply
                            0
                            • Caiu_77C Caiu_77

                              @Fear-Force said in Bug on my Site!:

                              until I lose my matches because of this bug!!

                              you can't enter the game on your phone??? 🤔

                              Fear ForceF Offline
                              Fear ForceF Offline
                              Fear Force
                              wrote on last edited by
                              #46

                              @Caiu_77 yeah it was good but now it is not working!!

                              Here:
                              Screenshot_20221223-171329_Chrome.jpg

                              FEAR THE FORCE OF FOOTBALL

                              1 Reply Last reply
                              3
                              • jurgenw87J Offline
                                jurgenw87J Offline
                                jurgenw87
                                wrote on last edited by jurgenw87
                                #47

                                Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                Again sorry for the delay, most of us are on christmas holiday.
                                Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                KoningCo_NLK MarcusWöllM Fear ForceF T 5 Replies Last reply
                                3
                                • jurgenw87J jurgenw87

                                  Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                  It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                  However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                  Again sorry for the delay, most of us are on christmas holiday.
                                  Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                  KoningCo_NLK Offline
                                  KoningCo_NLK Offline
                                  KoningCo_NL
                                  Dutch Users
                                  wrote on last edited by
                                  #48

                                  @jurgenw87 Will the extra training progression remain on Sunday? We can't use it today because the timer is 8 hours and matches are already played when the timer ends.

                                  1 Reply Last reply
                                  0
                                  • jurgenw87J jurgenw87

                                    Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                    It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                    However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                    Again sorry for the delay, most of us are on christmas holiday.
                                    Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                    MarcusWöllM Offline
                                    MarcusWöllM Offline
                                    MarcusWöll
                                    English Users
                                    wrote on last edited by
                                    #49

                                    @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                                    jurgenw87J 1 Reply Last reply
                                    1
                                    • jurgenw87J jurgenw87

                                      Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                      It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                      However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                      Again sorry for the delay, most of us are on christmas holiday.
                                      Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                      Fear ForceF Offline
                                      Fear ForceF Offline
                                      Fear Force
                                      wrote on last edited by
                                      #50

                                      @jurgenw87 thanks for solving it before the match I have successfully been able to put my line up and do transfers in my knockout royale. Why don't you guys put the training timers only 4 hours for the rest of the event it will help us replace this day that we missed today😁

                                      FEAR THE FORCE OF FOOTBALL

                                      1 Reply Last reply
                                      3
                                      • MarcusWöllM MarcusWöll

                                        @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                                        jurgenw87J Offline
                                        jurgenw87J Offline
                                        jurgenw87
                                        wrote on last edited by
                                        #51

                                        @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                        If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                        MarcusWöllM KoningCo_NLK G 4 Replies Last reply
                                        0
                                        • jurgenw87J jurgenw87

                                          @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                          If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                          MarcusWöllM Offline
                                          MarcusWöllM Offline
                                          MarcusWöll
                                          English Users
                                          wrote on last edited by
                                          #52

                                          @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                                          G 1 Reply Last reply
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