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  3. Bug on my Site!

Bug on my Site!

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  • G Generic_Manager

    if you're on a computer (which i presume you are) you can inspect the white box out @KoningCo_NL

    MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll
    English Users
    wrote on last edited by
    #37

    @Generic_Manager how should this work? I have no idea

    Fear ForceF 1 Reply Last reply
    0
    • MarcusWöllM MarcusWöll

      @Generic_Manager how should this work? I have no idea

      Fear ForceF Offline
      Fear ForceF Offline
      Fear Force
      wrote on last edited by
      #38

      Fix it soon my match will be played in 2 hours and I don't even have a line up. It is a knockout royale so I don't want to lose

      FEAR THE FORCE OF FOOTBALL

      1 Reply Last reply
      1
      • DE XRISTD DE XRIST

        Sorry for the inconvenience....our team are looking to solve this as soon as possible....

        MarcusWöllM Offline
        MarcusWöllM Offline
        MarcusWöll
        English Users
        wrote on last edited by
        #39

        @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

        KoningCo_NLK 1 Reply Last reply
        0
        • MarcusWöllM MarcusWöll

          @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

          KoningCo_NLK Offline
          KoningCo_NLK Offline
          KoningCo_NL
          Dutch Users
          wrote on last edited by
          #40

          @MarcusWöll I agree with you, now people who experience the bug miss the promotion because of the matchtime in less than 8 hours. Because of the bug it's better to do the promotion on Saturday and Sunday than on Friday and Saturday.

          1 Reply Last reply
          0
          • B Offline
            B Offline
            brooklynusa
            Italian Users
            wrote on last edited by
            #41

            Anch'io ho questo bug !

            J 1 Reply Last reply
            0
            • B brooklynusa

              Anch'io ho questo bug !

              J Offline
              J Offline
              Johnos Jesters
              English Users
              wrote on last edited by
              #42

              @brooklynusa Cant log into my account is there a bug in the system

              1 Reply Last reply
              0
              • DE XRISTD DE XRIST

                Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                Fear ForceF Offline
                Fear ForceF Offline
                Fear Force
                wrote on last edited by Fear Force
                #43

                @DE-XRIST said in Bug on my Site!:

                Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                @SpecialOne can you give us any update of the situations?
                Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                If I lose my matches because of this today, I will stop this game with a little rectangle!!

                FEAR THE FORCE OF FOOTBALL

                Caiu_77C 1 Reply Last reply
                2
                • Fear ForceF Fear Force

                  @DE-XRIST said in Bug on my Site!:

                  Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                  What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                  @SpecialOne can you give us any update of the situations?
                  Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                  Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                  If I lose my matches because of this today, I will stop this game with a little rectangle!!

                  Caiu_77C Offline
                  Caiu_77C Offline
                  Caiu_77
                  wrote on last edited by
                  #44

                  @Fear-Force said in Bug on my Site!:

                  until I lose my matches because of this bug!!

                  you can't enter the game on your phone??? 🤔

                  ~ The Holy Bastards (30/09/2020 ~ 20/12/2023)
                  🥈 World Nations Cup 2023 - Runner-Up 🇧🇷

                  Fear ForceF 1 Reply Last reply
                  0
                  • meester JasperM Offline
                    meester JasperM Offline
                    meester Jasper
                    English Users
                    wrote on last edited by
                    #45

                    I'm also waiting 'till 5.30 AM, still can't do a thing. Maybe the game should be offline untill the problem is solved?

                    1 Reply Last reply
                    0
                    • Caiu_77C Caiu_77

                      @Fear-Force said in Bug on my Site!:

                      until I lose my matches because of this bug!!

                      you can't enter the game on your phone??? 🤔

                      Fear ForceF Offline
                      Fear ForceF Offline
                      Fear Force
                      wrote on last edited by
                      #46

                      @Caiu_77 yeah it was good but now it is not working!!

                      Here:
                      Screenshot_20221223-171329_Chrome.jpg

                      FEAR THE FORCE OF FOOTBALL

                      1 Reply Last reply
                      3
                      • jurgenw87J Offline
                        jurgenw87J Offline
                        jurgenw87
                        wrote on last edited by jurgenw87
                        #47

                        Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                        It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                        However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                        Again sorry for the delay, most of us are on christmas holiday.
                        Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                        KoningCo_NLK MarcusWöllM Fear ForceF T 5 Replies Last reply
                        3
                        • jurgenw87J jurgenw87

                          Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                          It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                          However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                          Again sorry for the delay, most of us are on christmas holiday.
                          Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                          KoningCo_NLK Offline
                          KoningCo_NLK Offline
                          KoningCo_NL
                          Dutch Users
                          wrote on last edited by
                          #48

                          @jurgenw87 Will the extra training progression remain on Sunday? We can't use it today because the timer is 8 hours and matches are already played when the timer ends.

                          1 Reply Last reply
                          0
                          • jurgenw87J jurgenw87

                            Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                            It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                            However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                            Again sorry for the delay, most of us are on christmas holiday.
                            Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                            MarcusWöllM Offline
                            MarcusWöllM Offline
                            MarcusWöll
                            English Users
                            wrote on last edited by
                            #49

                            @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                            jurgenw87J 1 Reply Last reply
                            1
                            • jurgenw87J jurgenw87

                              Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                              It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                              However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                              Again sorry for the delay, most of us are on christmas holiday.
                              Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                              Fear ForceF Offline
                              Fear ForceF Offline
                              Fear Force
                              wrote on last edited by
                              #50

                              @jurgenw87 thanks for solving it before the match I have successfully been able to put my line up and do transfers in my knockout royale. Why don't you guys put the training timers only 4 hours for the rest of the event it will help us replace this day that we missed today😁

                              FEAR THE FORCE OF FOOTBALL

                              1 Reply Last reply
                              3
                              • MarcusWöllM MarcusWöll

                                @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                                jurgenw87J Offline
                                jurgenw87J Offline
                                jurgenw87
                                wrote on last edited by
                                #51

                                @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                MarcusWöllM KoningCo_NLK G 4 Replies Last reply
                                0
                                • jurgenw87J jurgenw87

                                  @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                  If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                  MarcusWöllM Offline
                                  MarcusWöllM Offline
                                  MarcusWöll
                                  English Users
                                  wrote on last edited by
                                  #52

                                  @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                                  G 1 Reply Last reply
                                  0
                                  • jurgenw87J jurgenw87

                                    @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                    If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                    KoningCo_NLK Offline
                                    KoningCo_NLK Offline
                                    KoningCo_NL
                                    Dutch Users
                                    wrote on last edited by
                                    #53

                                    @jurgenw87 OSM asked 10 coins to heal my player with +1 before my 1/8 final return match in the winners cup. When I could access the doctor in the morning then the player would be healed. But I'm not going to use 10 coins for this without compensation. I risked to be knocked out in my Winners Cup.

                                    1 Reply Last reply
                                    0
                                    • jurgenw87J jurgenw87

                                      Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                      It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                      However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                      Again sorry for the delay, most of us are on christmas holiday.
                                      Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                      T Offline
                                      T Offline
                                      telesette
                                      Italian Users
                                      wrote on last edited by
                                      #54

                                      @jurgenw87 buona sera...Questa mattina anche io avevo segnalato il problema del riquadro bianco...(ora risolto).Adesso c'è un'altro problema...non ti fa vedere le pubblicità,e di conseguenza nessun coins aggiunto.Grazie

                                      1 Reply Last reply
                                      0
                                      • MarcusWöllM MarcusWöll

                                        @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                                        G Offline
                                        G Offline
                                        Generic_Manager
                                        English Users
                                        wrote on last edited by
                                        #55

                                        @MarcusWöll i agree.. the white square is less of a problem for me than this because i was going to grind for boss coins today

                                        1 Reply Last reply
                                        0
                                        • jurgenw87J jurgenw87

                                          Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                          It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                          However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                          Again sorry for the delay, most of us are on christmas holiday.
                                          Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                          Fear ForceF Offline
                                          Fear ForceF Offline
                                          Fear Force
                                          wrote on last edited by
                                          #56

                                          @jurgenw87 Hey when will we be able to watch ads again, I am playing in a knockout royale and the battle and I think you know we get many transfers there and each player I buy I need to pay 1 bc and I can even watch ads

                                          FEAR THE FORCE OF FOOTBALL

                                          Brabantsedag_NLB 1 Reply Last reply
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