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  3. Bug on my Site!

Bug on my Site!

Scheduled Pinned Locked Moved Support
95 Posts 41 Posters 6.0k Views 33 Watching
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  • lutanicL Offline
    lutanicL Offline
    lutanic
    English Users
    wrote on last edited by
    #36

    same with me, hope they fix it soon

    1 Reply Last reply
    0
    • G Generic_Manager

      if you're on a computer (which i presume you are) you can inspect the white box out @KoningCo_NL

      MarcusWöllM Offline
      MarcusWöllM Offline
      MarcusWöll
      English Users
      wrote on last edited by
      #37

      @Generic_Manager how should this work? I have no idea

      Fear ForceF 1 Reply Last reply
      0
      • MarcusWöllM MarcusWöll

        @Generic_Manager how should this work? I have no idea

        Fear ForceF Offline
        Fear ForceF Offline
        Fear Force
        wrote on last edited by
        #38

        Fix it soon my match will be played in 2 hours and I don't even have a line up. It is a knockout royale so I don't want to lose

        FEAR THE FORCE OF FOOTBALL

        1 Reply Last reply
        1
        • DE XRISTD DE XRIST

          Sorry for the inconvenience....our team are looking to solve this as soon as possible....

          MarcusWöllM Offline
          MarcusWöllM Offline
          MarcusWöll
          English Users
          wrote on last edited by
          #39

          @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

          KoningCo_NLK 1 Reply Last reply
          0
          • MarcusWöllM MarcusWöll

            @DE-XRIST you set up the training madness which also could not be used because of this white rectangle. So all players with the same problem loose their training and if it is not fixed soon, even the matches. That is not fair, sorry!

            KoningCo_NLK Offline
            KoningCo_NLK Offline
            KoningCo_NL
            Dutch Users
            wrote on last edited by
            #40

            @MarcusWöll I agree with you, now people who experience the bug miss the promotion because of the matchtime in less than 8 hours. Because of the bug it's better to do the promotion on Saturday and Sunday than on Friday and Saturday.

            1 Reply Last reply
            0
            • B Offline
              B Offline
              brooklynusa
              Italian Users
              wrote on last edited by
              #41

              Anch'io ho questo bug !

              J 1 Reply Last reply
              0
              • B brooklynusa

                Anch'io ho questo bug !

                J Offline
                J Offline
                Johnos Jesters
                English Users
                wrote on last edited by
                #42

                @brooklynusa Cant log into my account is there a bug in the system

                1 Reply Last reply
                0
                • DE XRISTD DE XRIST

                  Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                  Fear ForceF Offline
                  Fear ForceF Offline
                  Fear Force
                  wrote on last edited by Fear Force
                  #43

                  @DE-XRIST said in Bug on my Site!:

                  Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                  What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                  @SpecialOne can you give us any update of the situations?
                  Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                  Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                  If I lose my matches because of this today, I will stop this game with a little rectangle!!

                  FEAR THE FORCE OF FOOTBALL

                  Caiu_77C 1 Reply Last reply
                  2
                  • Fear ForceF Fear Force

                    @DE-XRIST said in Bug on my Site!:

                    Sorry for the inconvenience....our team are looking to solve this as soon as possible....

                    What do you mean by as soon as possible!! Been waiting for all these hours and no updates not even a single news from you guys.
                    @SpecialOne can you give us any update of the situations?
                    Will it be solved soon or we'll have to wait more until I lose my matches because of this bug!!

                    Please do something faster If I am correct, the tournament CCW I going on right? Isn't that gonna affect the tournament 🤔? We all have been reporting and no quick response or updates from you guys!!
                    If I lose my matches because of this today, I will stop this game with a little rectangle!!

                    Caiu_77C Offline
                    Caiu_77C Offline
                    Caiu_77
                    wrote on last edited by
                    #44

                    @Fear-Force said in Bug on my Site!:

                    until I lose my matches because of this bug!!

                    you can't enter the game on your phone??? 🤔

                    ~ The Holy Bastards (30/09/2020 ~ 20/12/2023)
                    🥈 World Nations Cup 2023 - Runner-Up 🇧🇷

                    Fear ForceF 1 Reply Last reply
                    0
                    • meester JasperM Offline
                      meester JasperM Offline
                      meester Jasper
                      English Users
                      wrote on last edited by
                      #45

                      I'm also waiting 'till 5.30 AM, still can't do a thing. Maybe the game should be offline untill the problem is solved?

                      1 Reply Last reply
                      0
                      • Caiu_77C Caiu_77

                        @Fear-Force said in Bug on my Site!:

                        until I lose my matches because of this bug!!

                        you can't enter the game on your phone??? 🤔

                        Fear ForceF Offline
                        Fear ForceF Offline
                        Fear Force
                        wrote on last edited by
                        #46

                        @Caiu_77 yeah it was good but now it is not working!!

                        Here:
                        Screenshot_20221223-171329_Chrome.jpg

                        FEAR THE FORCE OF FOOTBALL

                        1 Reply Last reply
                        3
                        • jurgenw87J Offline
                          jurgenw87J Offline
                          jurgenw87
                          wrote on last edited by jurgenw87
                          #47

                          Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                          It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                          However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                          Again sorry for the delay, most of us are on christmas holiday.
                          Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                          KoningCo_NLK MarcusWöllM Fear ForceF T 5 Replies Last reply
                          3
                          • jurgenw87J jurgenw87

                            Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                            It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                            However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                            Again sorry for the delay, most of us are on christmas holiday.
                            Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                            KoningCo_NLK Offline
                            KoningCo_NLK Offline
                            KoningCo_NL
                            Dutch Users
                            wrote on last edited by
                            #48

                            @jurgenw87 Will the extra training progression remain on Sunday? We can't use it today because the timer is 8 hours and matches are already played when the timer ends.

                            1 Reply Last reply
                            0
                            • jurgenw87J jurgenw87

                              Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                              It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                              However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                              Again sorry for the delay, most of us are on christmas holiday.
                              Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                              MarcusWöllM Offline
                              MarcusWöllM Offline
                              MarcusWöll
                              English Users
                              wrote on last edited by
                              #49

                              @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                              jurgenw87J 1 Reply Last reply
                              1
                              • jurgenw87J jurgenw87

                                Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                Again sorry for the delay, most of us are on christmas holiday.
                                Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                Fear ForceF Offline
                                Fear ForceF Offline
                                Fear Force
                                wrote on last edited by
                                #50

                                @jurgenw87 thanks for solving it before the match I have successfully been able to put my line up and do transfers in my knockout royale. Why don't you guys put the training timers only 4 hours for the rest of the event it will help us replace this day that we missed today😁

                                FEAR THE FORCE OF FOOTBALL

                                1 Reply Last reply
                                3
                                • MarcusWöllM MarcusWöll

                                  @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

                                  jurgenw87J Offline
                                  jurgenw87J Offline
                                  jurgenw87
                                  wrote on last edited by
                                  #51

                                  @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                  If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                  MarcusWöllM KoningCo_NLK G 4 Replies Last reply
                                  0
                                  • jurgenw87J jurgenw87

                                    @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                    If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                    MarcusWöllM Offline
                                    MarcusWöllM Offline
                                    MarcusWöll
                                    English Users
                                    wrote on last edited by
                                    #52

                                    @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                                    G 1 Reply Last reply
                                    0
                                    • jurgenw87J jurgenw87

                                      @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                                      If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                                      KoningCo_NLK Offline
                                      KoningCo_NLK Offline
                                      KoningCo_NL
                                      Dutch Users
                                      wrote on last edited by
                                      #53

                                      @jurgenw87 OSM asked 10 coins to heal my player with +1 before my 1/8 final return match in the winners cup. When I could access the doctor in the morning then the player would be healed. But I'm not going to use 10 coins for this without compensation. I risked to be knocked out in my Winners Cup.

                                      1 Reply Last reply
                                      0
                                      • jurgenw87J jurgenw87

                                        Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                                        It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                                        However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                                        Again sorry for the delay, most of us are on christmas holiday.
                                        Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                                        T Offline
                                        T Offline
                                        telesette
                                        Italian Users
                                        wrote on last edited by
                                        #54

                                        @jurgenw87 buona sera...Questa mattina anche io avevo segnalato il problema del riquadro bianco...(ora risolto).Adesso c'è un'altro problema...non ti fa vedere le pubblicità,e di conseguenza nessun coins aggiunto.Grazie

                                        1 Reply Last reply
                                        0
                                        • MarcusWöllM MarcusWöll

                                          @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                                          G Offline
                                          G Offline
                                          Generic_Manager
                                          English Users
                                          wrote on last edited by
                                          #55

                                          @MarcusWöll i agree.. the white square is less of a problem for me than this because i was going to grind for boss coins today

                                          1 Reply Last reply
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