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  3. Bug on my Site!

Bug on my Site!

Scheduled Pinned Locked Moved Support
95 Posts 41 Posters 6.0k Views 33 Watching
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  • jurgenw87J jurgenw87

    Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

    It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
    However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

    Again sorry for the delay, most of us are on christmas holiday.
    Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

    MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll
    English Users
    wrote on last edited by
    #49

    @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

    jurgenw87J 1 Reply Last reply
    1
    • jurgenw87J jurgenw87

      Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

      It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
      However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

      Again sorry for the delay, most of us are on christmas holiday.
      Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

      Fear ForceF Offline
      Fear ForceF Offline
      Fear Force
      wrote on last edited by
      #50

      @jurgenw87 thanks for solving it before the match I have successfully been able to put my line up and do transfers in my knockout royale. Why don't you guys put the training timers only 4 hours for the rest of the event it will help us replace this day that we missed today😁

      FEAR THE FORCE OF FOOTBALL

      1 Reply Last reply
      3
      • MarcusWöllM MarcusWöll

        @jurgenw87 well that means we have to pay for boss coins! Well.... that is not nice.... and christmas holidays is not a good excuse. OSM is running by a company, this company makes profit and then solving a problem in the right way should not be possible? That's a joke

        jurgenw87J Offline
        jurgenw87J Offline
        jurgenw87
        wrote on last edited by
        #51

        @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
        If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

        MarcusWöllM KoningCo_NLK G 4 Replies Last reply
        0
        • jurgenw87J jurgenw87

          @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
          If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

          MarcusWöllM Offline
          MarcusWöllM Offline
          MarcusWöll
          English Users
          wrote on last edited by
          #52

          @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

          G 1 Reply Last reply
          0
          • jurgenw87J jurgenw87

            @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
            If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

            KoningCo_NLK Offline
            KoningCo_NLK Offline
            KoningCo_NL
            Dutch Users
            wrote on last edited by
            #53

            @jurgenw87 OSM asked 10 coins to heal my player with +1 before my 1/8 final return match in the winners cup. When I could access the doctor in the morning then the player would be healed. But I'm not going to use 10 coins for this without compensation. I risked to be knocked out in my Winners Cup.

            1 Reply Last reply
            0
            • jurgenw87J jurgenw87

              Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

              It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
              However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

              Again sorry for the delay, most of us are on christmas holiday.
              Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

              T Offline
              T Offline
              telesette
              Italian Users
              wrote on last edited by
              #54

              @jurgenw87 buona sera...Questa mattina anche io avevo segnalato il problema del riquadro bianco...(ora risolto).Adesso c'è un'altro problema...non ti fa vedere le pubblicità,e di conseguenza nessun coins aggiunto.Grazie

              1 Reply Last reply
              0
              • MarcusWöllM MarcusWöll

                @jurgenw87 I understand but it should be not a problem for the managers here. There should be goodie for all which cannot use the rewarded videos and so on... That would be a nice christmas then! 🙏

                G Offline
                G Offline
                Generic_Manager
                English Users
                wrote on last edited by
                #55

                @MarcusWöll i agree.. the white square is less of a problem for me than this because i was going to grind for boss coins today

                1 Reply Last reply
                0
                • jurgenw87J jurgenw87

                  Hello everyone, thank you for reporting this issue and sorry for the inconvenience.

                  It seems that the library we use for rewarded videos had an update that introduced this bug. We do not control this library so this is on their end.
                  However because this makes the page unresponsive i have removed the video library for now. Sadly this means no rewarded videos for now, but the site should at least be functional again.

                  Again sorry for the delay, most of us are on christmas holiday.
                  Let us know if you still see any issues, thank you and hope everyone has a nice christmas!

                  Fear ForceF Offline
                  Fear ForceF Offline
                  Fear Force
                  wrote on last edited by
                  #56

                  @jurgenw87 Hey when will we be able to watch ads again, I am playing in a knockout royale and the battle and I think you know we get many transfers there and each player I buy I need to pay 1 bc and I can even watch ads

                  FEAR THE FORCE OF FOOTBALL

                  Brabantsedag_NLB 1 Reply Last reply
                  1
                  • jurgenw87J jurgenw87

                    @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                    If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                    G Offline
                    G Offline
                    Generic_Manager
                    English Users
                    wrote on last edited by
                    #57

                    if we can't watch ads could we get some free boss coins for the duration? i suggest 40-50 boss coins per day the ad system is down for

                    G 1 Reply Last reply
                    1
                    • Brabantsedag_NLB Offline
                      Brabantsedag_NLB Offline
                      Brabantsedag_NL
                      Dutch Users
                      wrote on last edited by
                      #58

                      Video's doen het nu wel op android maar nog niet op windows

                      1 Reply Last reply
                      0
                      • meester JasperM Offline
                        meester JasperM Offline
                        meester Jasper
                        English Users
                        wrote on last edited by
                        #59

                        Lot of troubles since the Christmas Theme is introduced. Yesterday no possibility to do anything at all, today no boss coins. Please get rid of the anoying Christmas Theme!

                        cadesbrasilC 1 Reply Last reply
                        0
                        • jurgenw87J jurgenw87

                          @MarcusWöll We have no control over this library so there is nothing we can do about it for now.
                          If you have a mobile phone you can still use the mobile app to login and watch videos until we heard from our external partner.

                          MarcusWöllM Offline
                          MarcusWöllM Offline
                          MarcusWöll
                          English Users
                          wrote on last edited by
                          #60

                          @jurgenw87 and then as well doing double rewards while no one can get them, great job Gamebasics B.V. That is more than annoying, that's ridiculous

                          1 Reply Last reply
                          0
                          • Fear ForceF Fear Force

                            @jurgenw87 Hey when will we be able to watch ads again, I am playing in a knockout royale and the battle and I think you know we get many transfers there and each player I buy I need to pay 1 bc and I can even watch ads

                            Brabantsedag_NLB Offline
                            Brabantsedag_NLB Offline
                            Brabantsedag_NL
                            Dutch Users
                            wrote on last edited by
                            #61

                            @Fear-Force i am afraid it will be next year. i presume

                            1 Reply Last reply
                            1
                            • meester JasperM meester Jasper

                              Lot of troubles since the Christmas Theme is introduced. Yesterday no possibility to do anything at all, today no boss coins. Please get rid of the anoying Christmas Theme!

                              cadesbrasilC Offline
                              cadesbrasilC Offline
                              cadesbrasil
                              wrote on last edited by
                              #62

                              @meester-Jasper Now I understand why The Grinch was so angry about Christmas, haha. In fact after the theme was full of bugs

                              1 Reply Last reply
                              0
                              • MarcusWöllM MarcusWöll

                                I can't click anywhere because of this white thing! Have look a look to the picture please!!
                                321307027_824325918633145_6629150677326037043_n.jpg

                                Tony1967T Offline
                                Tony1967T Offline
                                Tony1967
                                English Users
                                wrote on last edited by
                                #63

                                @MarcusWöll Can not collect any Coins,Can not Collect anything or Watch any Adverts to collect anything.Totally ruined as Can not buy any players!!

                                1 Reply Last reply
                                0
                                • G Generic_Manager

                                  if we can't watch ads could we get some free boss coins for the duration? i suggest 40-50 boss coins per day the ad system is down for

                                  G Offline
                                  G Offline
                                  Generic_Manager
                                  English Users
                                  wrote on last edited by
                                  #64

                                  @Generic_Manager we're still waiting for some compensation up front
                                  some of us need boss coins right away and don't have many

                                  Fear ForceF 1 Reply Last reply
                                  1
                                  • G Generic_Manager

                                    @Generic_Manager we're still waiting for some compensation up front
                                    some of us need boss coins right away and don't have many

                                    Fear ForceF Offline
                                    Fear ForceF Offline
                                    Fear Force
                                    wrote on last edited by
                                    #65

                                    @Generic_Manager yeah but they don't even care if we don't have boss coins!!

                                    FEAR THE FORCE OF FOOTBALL

                                    G 1 Reply Last reply
                                    2
                                    • Fear ForceF Fear Force

                                      @Generic_Manager yeah but they don't even care if we don't have boss coins!!

                                      G Offline
                                      G Offline
                                      Generic_Manager
                                      English Users
                                      wrote on last edited by
                                      #66

                                      @Fear-Force they want us to be forced to pay for boss coins lmao

                                      1 Reply Last reply
                                      0
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                                      • PrdeláčP Offline
                                        PrdeláčP Offline
                                        Prdeláč
                                        English Users
                                        wrote on last edited by
                                        #67

                                        Hello managers, hope you all have nic christmas time. I have issue with free boss coins too. To make thing even worse, i won for the third time league cup yesterday and should get reward for achievement accomplished. But i didnt receive anything and it still shows i won only two league cups 😞

                                        1 Reply Last reply
                                        0
                                        • El Capitán61_NLE Offline
                                          El Capitán61_NLE Offline
                                          El Capitán61_NL
                                          Dutch Users
                                          wrote on last edited by
                                          #68

                                          It's not only the video section, also at the training page where you can watch a video to get of 30minutes from the training session doesnt work.

                                          Also Free rewards doesnt work

                                          1 Reply Last reply
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