Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (Cosmo)
  • No Skin
Collapse
Brand Logo
  1. Home
  2. Support
  3. Bug with Chat new message notification

Bug with Chat new message notification

Scheduled Pinned Locked Moved Support
15 Posts 4 Posters 457 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • ana02tA Online
    ana02tA Online
    ana02t
    Spanish Moderator
    wrote on last edited by
    #3

    I have the same problem.

    Moderadora de foro

    ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

    FC Eddie_NLF 1 Reply Last reply
    0
    • FC Eddie_NLF FC Eddie_NL

      @brickbybrick

      Hi there,

      Have you already cleared the cookies and cache?

      brickbybrickB Offline
      brickbybrickB Offline
      brickbybrick
      Spanish Users
      wrote on last edited by
      #4

      @FC-Eddie_NL
      Yes I did clear cache and cookies, on app I re-installed it, issue persists...

      FC Eddie_NLF 1 Reply Last reply
      0
      • brickbybrickB brickbybrick

        @FC-Eddie_NL
        Yes I did clear cache and cookies, on app I re-installed it, issue persists...

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #5

        @brickbybrick

        I've sent you a chat message with my World account. Could you check if the notification dissapears after you have read the message?

        1 Reply Last reply
        0
        • ana02tA ana02t

          I have the same problem.

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #6

          @ana02t

          I have send you a chat message aswell. Could you check if the notification dissapears?

          1 Reply Last reply
          0
          • ana02tA Online
            ana02tA Online
            ana02t
            Spanish Moderator
            wrote on last edited by
            #7

            The notification is still there.

            Moderadora de foro

            ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

            FC Eddie_NLF 1 Reply Last reply
            0
            • brickbybrickB Offline
              brickbybrickB Offline
              brickbybrick
              Spanish Users
              wrote on last edited by
              #8

              Same here, icon keeps coming back

              1 Reply Last reply
              0
              • ana02tA ana02t

                The notification is still there.

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #9

                @ana02t @brickbybrick

                Thank you both for checking. I will report it to Gamebasics.

                1 Reply Last reply
                0
                • FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #10

                  @ana02t @brickbybrick

                  This issue should be fixed. Can you confirm that the notification is gone? You might have to remove cookies and cache again.

                  1 Reply Last reply
                  1
                  • brickbybrickB Offline
                    brickbybrickB Offline
                    brickbybrick
                    Spanish Users
                    wrote on last edited by
                    #11

                    Hi @FC-Eddie_NL
                    I can confirm the issue is fixed for me, the notification is gone
                    Thank you

                    1 Reply Last reply
                    0
                    • ana02tA Online
                      ana02tA Online
                      ana02t
                      Spanish Moderator
                      wrote on last edited by
                      #12

                      Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                      Moderadora de foro

                      ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

                      FC Eddie_NLF SpecialOneS 2 Replies Last reply
                      0
                      • ana02tA ana02t

                        Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                        FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote on last edited by
                        #13

                        @ana02t

                        I have send you a new chat message. Hopefully that fixes it. If not, then you could try the more rigirous approach and do the following steps:

                        1. Remove all app data
                        2. Delete the OSM app
                        3. Restart your phone
                        4. Install the OSM app again
                        1 Reply Last reply
                        0
                        • ana02tA ana02t

                          Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                          SpecialOneS Offline
                          SpecialOneS Offline
                          SpecialOne
                          wrote on last edited by
                          #14

                          @ana02t It should be fixed now.... Can you check please?

                          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                          1 Reply Last reply
                          0
                          • ana02tA Online
                            ana02tA Online
                            ana02t
                            Spanish Moderator
                            wrote on last edited by
                            #15

                            Yes, thanks 🙏

                            Moderadora de foro

                            ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

                            1 Reply Last reply
                            0
                            Reply
                            • Reply as topic
                            Log in to reply
                            • Oldest to Newest
                            • Newest to Oldest
                            • Most Votes


                            • Login

                            • Login or register to search.
                            • First post
                              Last post
                            0
                            • Categories
                            • Recent
                            • Tags
                            • Popular