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  3. Bug with Chat new message notification

Bug with Chat new message notification

Scheduled Pinned Locked Moved Support
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  • brickbybrickB brickbybrick

    @FC-Eddie_NL
    Yes I did clear cache and cookies, on app I re-installed it, issue persists...

    FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #5

    @brickbybrick

    I've sent you a chat message with my World account. Could you check if the notification dissapears after you have read the message?

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    0
    • ana02tA ana02t

      I have the same problem.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #6

      @ana02t

      I have send you a chat message aswell. Could you check if the notification dissapears?

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      • ana02tA Offline
        ana02tA Offline
        ana02t
        Spanish Moderator
        wrote on last edited by
        #7

        The notification is still there.

        Moderadora de foro

        ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

        FC Eddie_NLF 1 Reply Last reply
        0
        • brickbybrickB Offline
          brickbybrickB Offline
          brickbybrick
          Spanish Users
          wrote on last edited by
          #8

          Same here, icon keeps coming back

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          • ana02tA ana02t

            The notification is still there.

            FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #9

            @ana02t @brickbybrick

            Thank you both for checking. I will report it to Gamebasics.

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            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #10

              @ana02t @brickbybrick

              This issue should be fixed. Can you confirm that the notification is gone? You might have to remove cookies and cache again.

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              • brickbybrickB Offline
                brickbybrickB Offline
                brickbybrick
                Spanish Users
                wrote on last edited by
                #11

                Hi @FC-Eddie_NL
                I can confirm the issue is fixed for me, the notification is gone
                Thank you

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                • ana02tA Offline
                  ana02tA Offline
                  ana02t
                  Spanish Moderator
                  wrote on last edited by
                  #12

                  Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                  Moderadora de foro

                  ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

                  FC Eddie_NLF SpecialOneS 2 Replies Last reply
                  0
                  • ana02tA ana02t

                    Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                    FC Eddie_NLF Offline
                    FC Eddie_NLF Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on last edited by
                    #13

                    @ana02t

                    I have send you a new chat message. Hopefully that fixes it. If not, then you could try the more rigirous approach and do the following steps:

                    1. Remove all app data
                    2. Delete the OSM app
                    3. Restart your phone
                    4. Install the OSM app again
                    1 Reply Last reply
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                    • ana02tA ana02t

                      Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                      SpecialOneS Offline
                      SpecialOneS Offline
                      SpecialOne
                      wrote on last edited by
                      #14

                      @ana02t It should be fixed now.... Can you check please?

                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                      • ana02tA Offline
                        ana02tA Offline
                        ana02t
                        Spanish Moderator
                        wrote on last edited by
                        #15

                        Yes, thanks 🙏

                        Moderadora de foro

                        ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

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