Manager Points Lost

[karpuzcux]

before last match i had 4000 manager points. last match ended and i only have 380 manager points . what is going on?

[King_Jamiu_10]

Hi All,

Could you guys please fill in the bug template that can be found on this topic

Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

***For bugs related with the full website and Facebook versions, please add:
Browser:

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

Thanks!

[torca100g]

Me too, what going now?

[King_Jamiu_10]

Could you guys please fill in this template below:

Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

***For bugs related with the full website and Facebook versions, please add:
Browser:

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

[Booba34]

@king_jamiu_10

Login: Booba34
Account: Slot1
League number: I don't know how to find it
Date & Time of the bug: Today (18/12/18) at 9 pm
Platform: Website PC (Google Chrome)
Screenshots: link text and link text
Bug step-by-step Description: I have been participating in this championship in Australia from the beginning, and this morning I had as many as 4,500 points and tonight I have only 485 coaching points. Furthermore, to my great surprise, I am the only one who was touched by this Bug in this championship... I hope my problem will be resolved quickly. I apologize for my rough English. Thank you !

[Mentality Monster]

Hello everyone, I have the same problem!

Login: @TusA18
Account: Slot1
League number: I don't know
Date & time of the bug: Found out after simulating the last match
Platform: Android app
Screenshots: https://imgur.com/a/GT12rr8
Bug step-by-step description: I logged in after the last match to check the result and found out that my points were gone. I lost almost 4500 manager points, now I have only 368. Please help to restore my points!

[somrob]

the same here

Login: somrob
Account: Slot1
League number: I don't know
Date & Time of the bug: Found out roundabout 30min ago
Platform: Android App (IPad/IPhone)
Screenshots: https://ibb.co/RQ8YRMq
Bug step-by-step Description: I logged in to check the daily result and found out that my points were decreased from 3195 to 198 (i think added the new Points of the day). Please help to restore my Points lost wrongly.

App Version: 4.4.13
Brand/type device: IPad Air2 / IPhone SE5
OS version: 12.1

[jgun98]

@king_jamiu_10

Login: jgun98
Account: Slot 1
League number: I don't know, I am using Newcastle United - Match Day 33
Date & Time of the bug: Dec 19th 2018 GMT 01:00
Platform: Website using Chrome
Screenshots:
Bug step-by-step Description: Manager point lost, yesterday almost 2000 now only 164

[King_Jamiu_10]

@pedro-pac94 said in Manager Points Lost:

Login: Pedro PAC94
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 19h45
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 2000 manager points without reason.

[karpuzcux]

Login: karpuzcux
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 4000 manager points without reason.

[Blondu C10]

Login: Blondu C10
Account: Slot1
League number: Don't know
Date & Time of the bug: 2018DEC18 around 18h10m GMT+3
Platform: (Website PC/Mobile, Android App) ***
Bug step-by-step Description: I lost more than 5000 manager points without reason.

[King_Jamiu_10]

All cases have been reported and GB are currently working to fix it.
We all have to wait now and be patient.

Thanks!

[ArmidoCario]

I report the same problem

Login: ArmidoCario
Account: Slot1, Slot2, Slot4
League number:
Date & Time of the bug: 18-19/12/2018
Platform: Website PC/Mobile, Android App
Screenshot: See below
Bug step-by-step Description: I have lost thousands of manager points, accumulated in the various championships still in progress. Indeed, the Slot 1 championship is on the fifteenth match of 22.

[SUPERNOVA 8]

        Announcement

https://forum.onlinesoccermanager.com/topic/5035/game-updates/659

[Booba34]

@supernova-8

Thanks !

[King_Jamiu_10]

All cases should have been fixed by now!

However, if your league ended before the fix was made and you didn't get to receive the full boss coins reward for the manager points earned then feel free to report it.

Thanks!

[King_Jamiu_10]

Since there are no further reports on this issue, this topic can be closed now!