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  3. Ranking & Manager Points Bug

Ranking & Manager Points Bug

Scheduled Pinned Locked Moved Support
15 Posts 6 Posters 4.8k Views 3 Watching
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  • S Offline
    S Offline
    SUPERNOVA 8
    wrote on last edited by
    #4

    @rafael-1974 , @Hansinho

    P.S. On this link you can find Infos about how we fill in a detailed bug report template: https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3

    โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
    Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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    • S Offline
      S Offline
      SUPERNOVA 8
      wrote on last edited by SUPERNOVA 8
      #5

      We do need your bug report templates to be gathered in here and also screen shots of the bug with time & date appearing on your shots.

      ๐Ÿ”ธ All bugs should be reported using the following basic guidelines.

      Login: (Login of the user with the bug)
      Account: (Slot1, Slot2, Slot3, Slot4)
      League number: (not manadatory if you don't know how to find it)
      Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
      Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
      Screenshots: (Full screen - URL and time should be presented)
      Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

      ***For bugs related with the full website and Facebook versions, please add:
      Your Browser:

      ***For bugs related with the Android App and iOS App versions, please add:
      App Version:
      Brand/type device:
      iOS version:

      Thank you all in advance. ๐Ÿ˜‰

      โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
      Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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      • rafael 1974R Offline
        rafael 1974R Offline
        rafael 1974
        Spanish Users
        wrote on last edited by
        #6

        Thank you very much Sofie. You are very kind. I will prepare the shots in a couple of days time.

        S 1 Reply Last reply
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        • rafael 1974R rafael 1974

          Thank you very much Sofie. You are very kind. I will prepare the shots in a couple of days time.

          S Offline
          S Offline
          SUPERNOVA 8
          wrote on last edited by
          #7

          @rafael-1974 You're welcome Rafael. I'll be waiting for your news then. :thumbsup_tone2:

          โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
          Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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          • S Offline
            S Offline
            SUPERNOVA 8
            wrote on last edited by
            #8

            @Umuler Hello Mr. Kaan and thank you very much for your bug report and screen shots.โ˜บ
            I will forward your report my friend. ( Tessekur ederim ! )

            โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
            Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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            • S Offline
              S Offline
              SUPERNOVA 8
              wrote on last edited by SUPERNOVA 8
              #9

              @Iran-R-Alves Olรก Sr. Alves! โ˜บ

              What can you do ? Well, could you please start with using English? This is the Global forum and we must all try to speak the same language in here my friend. ๐Ÿ˜‰
              So, you have two choices :

              1. Either you can post in here your bug report about your missing manager points and ranking error in English
              2. Or you could join your own forum and post your request in your own native language .
                Just follow these links please Sr. Alves. They will help you to find your own Group of language and forum.

              https://forum.onlinesoccermanager.com/topic/302/common-questions/2

              Or, if you still have problem then try this way please:

              https://forum.onlinesoccermanager.com/topic/301/known-bugs/2

              Thank you for your understanding and enjoy your gaming time .:handshake_tone2:

              My regards,
              Sofie

              โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
              Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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              • King_Jamiu_10K Offline
                King_Jamiu_10K Offline
                King_Jamiu_10
                wrote on last edited by
                #10

                @Umuler Thanks for reporting this bug because I have the same problem on my main account and ranking ๐Ÿ‘Œ

                alt text
                "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

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                • S Offline
                  S Offline
                  SUPERNOVA 8
                  wrote on last edited by SUPERNOVA 8
                  #11

                  @Umuler , @King_Jamiu_10
                  Hello my mates. ๐Ÿ™‚
                  I know how frustrating and annoying this situation might feel to you but it will be fixed. It's just a bug guys.
                  Sooner or later every ranking will look as it should be. No worries. ๐Ÿ˜‰

                  โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                  Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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                  • checheckC Offline
                    checheckC Offline
                    checheck
                    English Users
                    wrote on last edited by
                    #12

                    Rhe same PROBLEM
                    Three days before my was 81000 1st spot and sudenly it becoms 217000 do you think this is normal?

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                    • alvarorr_98A Offline
                      alvarorr_98A Offline
                      alvarorr_98
                      wrote on last edited by
                      #13

                      The bug is fixed now. At least for mi

                      ES Support Staff

                      S 1 Reply Last reply
                      1
                      • SpecialOneS Offline
                        SpecialOneS Offline
                        SpecialOne
                        wrote on last edited by
                        #14

                        Yeah,

                        Everything ranking related should be fixed. But since it's cached, some will only notice tomorrow, or later on!

                        We're sorry for this but this was something that was set live by mistake!

                        Thank you all for your patience!

                        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                        • alvarorr_98A alvarorr_98

                          The bug is fixed now. At least for mi

                          S Offline
                          S Offline
                          SUPERNOVA 8
                          wrote on last edited by SUPERNOVA 8
                          #15

                          @alvarorr_98 Brilliant ! Glad to hear that Alvaro. ๐Ÿ˜‰

                          Same goes for the rest of the managers. Everything will get fixed for this bug in the next 24 to 48 hours.
                          Thank you all once again for your posts-reports and help! ๐Ÿ˜„

                          @SpecialOne Special thanks goes to our devvers and our Admin for his quick response and feedback . ๐Ÿ˜ƒ

                          โ€œEducating the mind without educating the heart is no education at all.โ€ Aristotle
                          Sophia ~ Salonica ~ Greece ~ ๐Ÿ’™๐Ÿค๐Ÿ’™

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